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InfoCrisis.Social
A socially powered information dashboard to help
communities face disruptive events by optimizing
inform...
Live from Algarrobo, Chile!
Who we are
• CIGIDEN
• Inria Chile
• InfoCrisis.Social
Disasters in
Chile
Terremoto
de Illapel
2010 - 8.8 Mw
Maule earthquake
350 km rupture
4 minutes
3rd strongest
Disasters in Chile – 2017
Melinka 7.6 Mw Earthquake
December 25th, 2016
Valparaiso Wildfire
January 1st, 2017
Great Chilea...
Social
Media
in Chile
73.8% population has internet access, mostly mobile.
Subtel, 2016
What do you use the internet for?
...
Purpose
InfoCrisis.Social will provide citizens,
reporters, and researchers with real-time
tailored information related to...
Initial
Sketch
Disaster Expert
Survey
Important types of information
– Event location/magnitude
– Safety zones
– Evacuation routes
– Offi...
Information Types
• Individuals and communities require different types of
information according to type of disaster and i...
Early Wireframes
Partnership with Inria
Lots of brainstorming!
Conceptual Model –
Development
Conceptual Model
– Public
• InfoCrisis.Social aggregates info from institutions,
press and social media…
• Users can evalu...
Content Modeling
Content Inventory
• Channels:
• Web
• RSS
• Twitter
• Facebook
• Youtube
• Instagram
• GIS Layers
Sources:
– Official
• Go...
Design Workshops
Scenario 1: You’re at a coastal
town and a strong quake
knocks you to the ground:
– What info do you need...
MOAR
Sketching
Clarity through Information
Design
Arica Marejadas 7:04 AM
4 nudos
222º
instrumento
A
Capitanía de Puerto Estado Condición...
Agile Dev - Release 1: Twitter Data Capture
How is InfoCrisis.Social
sustainable?
A resilient community is less vulnerable to natural
hazards. It will be less damaged...
How is InfoCrisis.Social
sustainable?
• A centralized repository saves internet traffic.
• Better information delivery, an...
Securing resources
• Initial Costs
– Design
– Development
– Management
• Permanent Costs
– Hosting
– Project Management
– ...
Thank You!
http://infocrisis.social - infocrisis.social@cigiden.cl
Gonzalo Bacigalupe, EdD, MPH – gonzalo.bacigalupe@cigid...
InfoCrisis.Social - Design Process
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InfoCrisis.Social - Design Process

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A socially-powered disaster awareness platform.

Presentation for Sustainable UX, Feb 16th, 2017

Published in: Social Media
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InfoCrisis.Social - Design Process

  1. 1. InfoCrisis.Social A socially powered information dashboard to help communities face disruptive events by optimizing information and resource flow. Gonzalo Bacigalupe, EdD, MPH. - PI Javier Velasco-Martín, PhD. – PM Sustainable UX Conference Feb 16th, 2017
  2. 2. Live from Algarrobo, Chile!
  3. 3. Who we are • CIGIDEN • Inria Chile • InfoCrisis.Social
  4. 4. Disasters in Chile Terremoto de Illapel 2010 - 8.8 Mw Maule earthquake 350 km rupture 4 minutes 3rd strongest
  5. 5. Disasters in Chile – 2017 Melinka 7.6 Mw Earthquake December 25th, 2016 Valparaiso Wildfire January 1st, 2017 Great Chilean Wildfire January 15th-30th , 2017
  6. 6. Social Media in Chile 73.8% population has internet access, mostly mobile. Subtel, 2016 What do you use the internet for? 1. Chatting on WhatsApp: 68% 2. Go on social media: 65% 3. Sending email: 60%
  7. 7. Purpose InfoCrisis.Social will provide citizens, reporters, and researchers with real-time tailored information related to natural disasters and crises.
  8. 8. Initial Sketch
  9. 9. Disaster Expert Survey Important types of information – Event location/magnitude – Safety zones – Evacuation routes – Official alerts – Situation forecasts – Available utilities – Authority in charge – How to protect your family – How to help
  10. 10. Information Types • Individuals and communities require different types of information according to type of disaster and its development stage. InfoCrisis.Social will prioritize different screen components at different stages of the disaster cycle according to public information needs: • After a disaster, convergence processes & humanitarian relief are key. • During a threatening situation, predictions of possible effects, affected areas and safe zones become priority. • During periods of normality, the dashboard prioritizes information to educate the public and help them organize for preparedness/mitigation as well as address social vulnerability risks.
  11. 11. Early Wireframes
  12. 12. Partnership with Inria
  13. 13. Lots of brainstorming!
  14. 14. Conceptual Model – Development
  15. 15. Conceptual Model – Public • InfoCrisis.Social aggregates info from institutions, press and social media… • Users can evaluate resources and share them…
  16. 16. Content Modeling
  17. 17. Content Inventory • Channels: • Web • RSS • Twitter • Facebook • Youtube • Instagram • GIS Layers Sources: – Official • Government • Emergency offices • Ports & Borders • Fire Stations • Police (central) • Utility + Highway Cos. – NGOs • Emergency • Volunteering – Media • National • Regional • Citizen – Digital volunteers – Public
  18. 18. Design Workshops Scenario 1: You’re at a coastal town and a strong quake knocks you to the ground: – What info do you need? – Where do you get it from? – How would you show the situation info? Two Groups 30 Min All Together 45 Min
  19. 19. MOAR Sketching
  20. 20. Clarity through Information Design Arica Marejadas 7:04 AM 4 nudos 222º instrumento A Capitanía de Puerto Estado Condición Viento Mar Actualizado RIzada SW Patache Normal 6:45 AM 6 nudos 225º estimado A RIzada SW Iquique Marejadas 1:14 PM 4 nudos 010º instrumento M Marejada SW Mejillones Antofagasta M Taltal Tocopilla M A A 161310 LT., SE ESTABLECE NUEVA CONDICIÓN DE PUERTO, PARA LA BAHÍA DE IQUIQUE, SEGÚN EL SIGUIENTE DETALLE: PUERTO CERRADO PARA: - MANIOBRAS DE ATRAQUE A SITIO N° 3. - FAENAS Y/O TRABAJOS PORTUARIOS EN SITIO N°3 (NAVE-TIERRA / TIERRA-NAVE). - ZARPE DE NAVES MENORES DE 25 T.A.B. FUERA DE LA BAHÍA. - FAENAS DE BUCEO FUERA DE LA BAHÍA. - ZARPE DE LANCHAS DE PASEO A SECTOR BOYA ESMERALDA. PUERTO ABIERTO / HABILITADO PARA: - MANIOBRAS DE ATRAQUE A SITIO N° 4. - FAENAS Y/O TRABAJOS PORTUARIAS EN SITIO N °4 (NAVE-TIERRA / TIERRA-NAVE). - ZARPE DE NAVES MENORES DE 25 T.A.B. DENTRO DE LA BAHÍA. - FAENAS PORTUARIAS FUERA DE SITIOS DE ATRAQUE. - FAENA PORTUARIAS POR ALTO. - MANIOBRAS DE AMARRE A TERMINALES MARÍTIMOS PETROLEROS. - OPERACIÓN EN TERMINALES MARÍTIMOS PETROLEROS. - ASTILLERO MARCO CHILENA. - ZARPE DE EMBARCACIONES
  21. 21. Agile Dev - Release 1: Twitter Data Capture
  22. 22. How is InfoCrisis.Social sustainable? A resilient community is less vulnerable to natural hazards. It will be less damaged in its resources and infrastructure, requiring fewer resources for its recovery. A resilient community knows the role of its natural environment in presenting and preventing hazards.
  23. 23. How is InfoCrisis.Social sustainable? • A centralized repository saves internet traffic. • Better information delivery, and especially volunteer and donation coordination will save unnecessary or lost trips: A 2014 fire in Valparaíso generated tons of thrashed donations due to poor coordination, there were no means of redistributing them. • Software components re-used. • Keeping our code clean! – HTML5, CSS3, WAI…
  24. 24. Securing resources • Initial Costs – Design – Development – Management • Permanent Costs – Hosting – Project Management – Community Management • Volunteers, recurring – Digital Volunteers to train the system, different levels of engagement – Trusted group for development and maintenance feedback • Volunteers, sporadic – Mapping – Account classification – Design evaluation and brainstorm? – Development & Platform brainstorming? – Any takers?
  25. 25. Thank You! http://infocrisis.social - infocrisis.social@cigiden.cl Gonzalo Bacigalupe, EdD, MPH – gonzalo.bacigalupe@cigiden.cl Javier Velasco-Martín, PhD - javier.velasco@cigiden.cl Sustainable UX Conference Feb 16th, 2017

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