Quality ManagementQuality Management Module deals with alltraditional functions of quality in an organization.The integration of the QM application componentin the SAP system allows quality managementtasks to be combined with those in otherapplications (such as materials management,production, sales and distribution and costaccounting).
FeaturesThe QM application component supports tasks associated with quality planning, qualityinspection and quality control. In addition, it controls the creation of quality certificates and managesproblems with the help of quality notifications.The following components are available in QM:• Basic data (for example, material master, catalogs, inspection characteristics, inspection methods and sampling procedures).• Inspection planning (inspection plans, reference operation sets, material specifications).• QM in procurement.• QM in sales and distribution• Inspection lot processing (inspection lot creation and inspection lot completion)• Results recording• Defects recording• Sample management• Quality Information System• Dynamic modification of the inspection scope• Quality certificates• Quality notifications• Test equipment management
Quality Inspection Process Delivery Production Order Material Material Vendor QuantityInspection Plan / Routing Quantity Inspection instructions Inspection Lot Creation Sample Procedures Sample Drawing Instructions Inspection Execution Catalogs Result Recording Record Measured Values Defects ok Usage decision Not ok Quality Posting if necessary Create Q – Notification Quantity Posting if necessary
Quality PlanningQuality planning enables you to manage basic data for quality, inspection planning and material specifications.The integration of the Quality planning component in the SAP system allowsquality planning tasks to be combined with those of other components suchas materials management, batch management, inventory management,variant configuration and cost accounting.Quality inspection covers the following functions:• Master data management (material master, catalogs, selected sets, master inspection characteristics, class characteristics, inspection methods, sampling procedures, sampling schemes, dynamic modification rules, sample-drawing procedures, QM work centers).• Inspection planning (inspection plans, reference operation sets, material specifications).
Quality InspectionThis functional capability is used to constantly check the quality of the company’s products. Thereforethe inspection plans and characteristics are used. The inspection process mainly consists of thefollowing four steps:Inspection can be triggered at a number of inspection origins:• Inspection lot creation: in SAP QM, all quality inspections are based on inspection lots. These can be triggered manually or automatically (e.g. at goods receipt from a purchase order, at goods issue of a component, at a certain operation during production, etc.). The lots contain specific information about the inspection size (e.g. based on the sampling procedure), inspection characteristics and methods from the inspection plan or material specification, etc.• Results Recording: After inspecting the products, the quantitative (e.g. width/height of a product) and/or qualitative (e.g. color of the product) results of the predefined characteristics can be directly recorded in the inspection lot.• Defects recording: Defects can be recorded additional to the results recording. These defects are also referenced to an inspection lot and contain information about any attribute of a material/product/process that deviates from the defined characteristics. The defect recording can be based on standardized codes that can be taken from the predefined inspection catalogs.• Inspection lot completion: A completion of the inspection lot is necessary after results recording to finally decide about the usage of a material. Depending on the usage decision, stock postings are performed (e.g. to unrestricted-use stock, blocked stock, scrap, etc.). The usage decision also influences the quality level and the quality score of a material or inspection lot
Creation of Inspection PlanCreate a inspection – QP01 (Transaction code) Enter the material and Plant details
Creation of Inspection (Contd.) Enter the mandatory details in the screen, click on Task list
Task DetailsEnter the Task info and Lot size of theMaterials and click on operations
Operation overviewEnter the Control Key andwork center, click on save.
Inspection Lot CreationIn the Quality Management (QM) component, processquality inspections on the basis of Inspection lots. If youwant to inspect a specific quantity of a material or a pieceof equipment, an inspection lot must be created in thesystem.We can create the inspection lots automatically or manuallyand how you use the inspection lots to process different typesof inspections.Once an inspection lot has been created, you can inspectthe goods, record the inspection results or defects, andcomplete the inspection with a usage decision.
Inspection LotCreate a inspection lot – QA01 (Transaction code) Enter the Material and plant details, with the Inspection lot origin and click on Enter Note:The system uses inspection lot origin and the inspection type to determine how an inspection lot will be created and processed. The inspection lot origins are predefined by SAP in Customizing for Inspection Lot Creation. You cannot define your own inspection lot origins.
Inspection Lot (Contd..) Enter the Mandatory details in the screen and Click on enter
Inspection lot creation (contd..) Now click on save Once you click on Enter in the Previous screen. The message will be displayed as below.
Inspection lot (Contd..) Inspection lot is created.
Result RecordingResults can be recorded by using change inspection lot creation or through defect screen.Change Inspection lot: QA02 (Transaction code)Record Defects : QF01 (Transaction code) Enter the Inspection lot id. Click Defects Tab
Result recording (Contd..) Select the Type of defect to Record.
Record Defects (Contd..)Choose the record Type The report category defines the form and content of the defects data. It links a catalog profileclick on enter (schematized value list) to a confirmation profile (recording form). The defects data is recorded on the basis of report categories and stored in the form of quality notifications.
Defect Screen Click on NotificationType the code, no. ofdefects and click on Enter
Quality NotificationsQuality notifications are used to process and document qualityrelated problems within a standardized process. Quality notificationsconsist of basic header data such as material, reference documents,batch numbers, etc. and detailed information about theproblem/deviation.Additionally to that, tasks and activities can betracked to support an internal CAPA (Corrective andPreventive Actions) process.Notifications can e.g. be used for:• complaint against a vendor• internal problems (material error, etc.)• complaint from a customer
Notification Screen Enter the Details in all Tabs and click on back icon and click on save button.Type the Task
Notification screen (Contd..) Result, notification and Defect data saved
Usage DecisionEnter the Inspection lot and Click onusage decision
Usage Decision (Contd..) We can navigate to any of the above screens, by clicking the button
Usage Decision (Contd..)The usage decision for an inspection lot confirms that all physical samples have been valuated and the inspectionhas been completed. It also specifies whether the goods in the inspection lot have been accepted or rejected foruse. We can make the usage decision manually or the system can make the decision automatically. Select the appropriate value and click on save
Usage Decision (Contd..) Click on back Button Enter the comments
Usage Decision (Contd..)Usage decision is saved forthe material
Quality CertificatesQuality certificates document the following of certain quality requirements. Theyare mostly used during the collaboration with suppliers or subcontractors(incoming certificates) to document the quality standards of incoming goods orwhen acting as a supplier, to document the company’s quality standardsthemselves (outgoing certificates).Quality certificates can guarantee:• the following of certain manufacturing / quality processes• the execution of predefined inspections. These can be either defined by norms (e.g. GMP: Good Manufacturing Processes), law, customers, ...• defect-free inspection results for a delivery, assigned to the quality certificate
Quality Certificate Enter the Certificate code and press EnterTo create Certificate use QC51 (Transaction code)
Quality Certificate contd. You can Navigate any above screens, click on the respective Tabs We can Track the Certificate status details
SAP Reports• Reports are collection of records that are helpful for arriving at important decisions.• Reports can be filtered based on requirements parameters. For e.g., TCode MM60 we can filter based on Material ans Plant or Plant or Material or it can even be a blind filter.
Standard Sap QM Reports Standard Reports in QM