Salesforce SI and ISV Partner
297
 We’ve been in business for 8
years and counting
 50 employees and growing
 Hundreds of satisfied customers
 Headquart...
Why Mansa?
• Full capabilities of a large consulting firm with the warmth and flexibility of a
boutique shop
• Customer se...
297
Selected Customers
Mansa Systems Quick Starts
297
$10297
$20297
$30297
Services Covered Tall Grande Venti
Business Process Review 6 hours 12 hours 20 hours
Lead, Contact, Acct, Activity . . .
O...
Salesforce Training Courses Overview
About this course
This course focuses in on concepts that help users immediately begi...
Salesforce Communities Quick Starts
Services Covered Customer Community Partner Community
Accounts and Contacts . .
Cases ...
Mansa AppExchange Apps
297
• Eliminate file size and storage limitations
• Native Salesforce app, external storage via Rac...
Customer Case
Studies
Problem
Paypal developers submit apps they developed for the PayPal platform for
review. The application review process wa...
Problem
•Existing integration with Cast Iron was unreliable and not scalable
•Data quality issues have become uncontrollab...
Challenge
Solution
Benefits
?
 Zimperium was using Sugar and Zoho and wanted to move to Salesforce to consolidate
their s...
MFX uses Cloud Drop to smooth
client on-boarding process
Problem
• New MFX clients were sending email applications with at...
Challenge
Solution
Benefits
?
 Didn’t want a 3rd
party apps that is outside of Salesforce, wanted something
native to Sal...
How To Reach Us
297
Daniel Sisson
Marketing & Business Development
Account Executive
619.715.8122
Daniel.sisson@mansasys.c...
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Mansa Systems Salesforce AE Presentation

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Mansa Systems Salesforce AE Presentation

  1. 1. Salesforce SI and ISV Partner 297
  2. 2.  We’ve been in business for 8 years and counting  50 employees and growing  Hundreds of satisfied customers  Headquartered in San Francisco Mansa Systems Overview 297 “Mansa systems delivered successful implementation with 100% adoption” Monali Jain – Paypal
  3. 3. Why Mansa? • Full capabilities of a large consulting firm with the warmth and flexibility of a boutique shop • Customer service is our top priority, we strive for long-term customer relationships • On average customers come back 2.7x after first initial project with us “ Mansa was recommended to my firm for our Salesforce implementation. They really are experts at what they do! ” - Emily Burt, Cardinal Capital Management 297
  4. 4. 297 Selected Customers
  5. 5. Mansa Systems Quick Starts 297 $10297 $20297 $30297
  6. 6. Services Covered Tall Grande Venti Business Process Review 6 hours 12 hours 20 hours Lead, Contact, Acct, Activity . . . Opportunity Management . . . Web-To-Lead . . . Chatter Setup . . . Campaign Management . . Case Management . . Sales Forecasting . . Web-To-Case . . Email Integration (Outlook, Gmail) . . . Custom Profiles & Page Layouts . . . Mobile Access Setup . . . Basic Workflow & Approval 5 8 10 Custom Reports & Dashboards 10 15 20 Data Migration Basic Advanced Advanced End User Training Up to 15 (2 hours) Up to 30 (4 hours) Up to 100 (6 hours) Approximate hours 53 hrs 105 hrs 155 hrs Cost $10297 $20297 $30297
  7. 7. Salesforce Training Courses Overview About this course This course focuses in on concepts that help users immediately begin to leverage key components of Salesforce to build their business, drive adoption and maximize their company's investment in Salesforce Course Prerequisites •Familiarity with web browsing •Salesforce.com End User License •Familiarity with sales concepts Course Objectives •Jump start core Salesforce processes so businesses can begin to leverage the tool •Teach best practices and drive user adoption of Salesforce Course Outline •Basic Navigation •Leads - Enter, Track, Qualify, Convert •Account Management •Contact Management •Opportunity Management – Taking •Control of your Sales Process •Activities - Driving Collaboration and •Communication •Reports and Dashboard 6 Hour, 1 Day $1,729 12 Hour, 2 Day $3,297
  8. 8. Salesforce Communities Quick Starts Services Covered Customer Community Partner Community Accounts and Contacts . . Cases . . Activities . . Assets . . Knowledge . . Content . . Chatter Answers . . Chatter Groups . . Campaigns . Leads . Cost $7,729 $9,297 • This is the starting price for a basic community • Additional functionality or design will be scoped separately.
  9. 9. Mansa AppExchange Apps 297 • Eliminate file size and storage limitations • Native Salesforce app, external storage via Rackspace “This is a simple but yet intuitive app that offers you a lot of flexibility!” • Eliminate Salesforce mass email limitations • No view limit, no daily send limits http://mansasys.com/apps over 10 apps on the Salesforce appexchange “Easy to install, easy to use and easy to maintain. So far I only receive positive feedback about the app from our users.
  10. 10. Customer Case Studies
  11. 11. Problem Paypal developers submit apps they developed for the PayPal platform for review. The application review process was being handled manually by PayPal team and was labor intensive. Solution Mansa customized Salesforce and automated the application review process using custom visualforce pages and workflow processes, and also developed reports and dashboards. Benefits  Time savings with automated workflows & real-time, accurate reporting “Paypal's Salesforce org includes thousands of users and 100s of processes. I was very impressed with the offshore teams ability to collaborate on interdependencies.” “Mansa Systems truly delighted all our internal customers at every step.” Monali Jain – IT Manager Force.com Development 297
  12. 12. Problem •Existing integration with Cast Iron was unreliable and not scalable •Data quality issues have become uncontrollable and unmanageable. •Real time integration was a challenge Solution Mansa Systems redesigned and rebuilt the integration of Salesforce and Oracle EBS from the ground up with Informatica Power Center. • Developed full technical and functional data mapping • Built additional fuzzy logic in Oracle to further prevent duplicates • Changed the opportunity management process to better align with the new integration Benefits A near real-time, tightly integrated solution that’s scalable Elimination of future duplicate record creation Strategy moving forward for more in-depth integration like quoting, installed base, order management modules of Oracle EBS Guidance integrates Salesforce and Oracle EBS 297
  13. 13. Challenge Solution Benefits ?  Zimperium was using Sugar and Zoho and wanted to move to Salesforce to consolidate their systems and sales processes  Zimperium uses ZenDesk for support and wanted to integrate it to their CRM  Consolidate CRM systems into a single Salesforce instance with a ZenDesk integration  Mansa customized and configured Salesforce to streamline sales and operations processes  Fully integrated CRM into Website – Reshape and streamline data capture  Rapid implementation, led to quick benefits, and Zimperium saved time, energy, and cost  Best practices implementation  Increased visibility of pipeline, increased customer engagement, and increased internal collaboration  Looking to the future, looking to expand Salesforce across the company and business units Salesforce Implementation and ZenDesk Integration 297
  14. 14. MFX uses Cloud Drop to smooth client on-boarding process Problem • New MFX clients were sending email applications with attachments, which is inefficient, time consuming, and not scalable. • MFX wanted an easy solution for new clients to be able to upload data to them and have it be easily accessible in Salesforce Solution Mansa Systems implemented a Salesforce portal and set up Cloud Drop to meet MFX’s client on-boarding needs. Benefits  Enhanced client interaction with a much smoother system  Tracking documents is very easy  Time savings  Efficient, scalable solution
  15. 15. Challenge Solution Benefits ?  Didn’t want a 3rd party apps that is outside of Salesforce, wanted something native to Salesforce  Wanted to control who uses the app and who doesn’t  Allen Tate was running into the 1000 email per day limit  Found MassMailer via the recommendation of a partner, installed for 150 users  Has complete control over the users  Can send as many emails per day as needed  Users don’t have to leave Salesforce  Super simple app that does exactly what they need and only what they need Allen Tate Realtors uses MassMailer to send as many mass emails in Salesforce as needed
  16. 16. How To Reach Us 297 Daniel Sisson Marketing & Business Development Account Executive 619.715.8122 Daniel.sisson@mansasys.com

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