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Cloud Drop premier support datasheet


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Cloud Drop premier support means peace of mind. You can focus on your business and not worry about and advanced support you may need like additional training to your users, any customizations, custom development on top of Cloud Drop.

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Cloud Drop premier support datasheet

  1. 1. Premier Support Includes Customizations to meet unique business requirements Additional and / or new user training Custom development and/or supporting your admins/developers Phone Support Pricing $95 per hour Terms Hours are logged in a time-tracking portal to which you will be given access We bill monthly for the actual hours spent on the support during that month Payment terms are Net 7 Key Benefits You will have the support team available over email, phone, web session, etc Response time is within one business day or less depending on your time zone and when the ticket is logged You can focus on your business and just rely on our premier support which improves your productivity Enhance the functionality of Cloud Drop with custom development to add more value to your business Contact Us Email Phone +1 (415) 729 1152 Web Cloud Drop Premier Support We always insure you get taken care of in the initial setup and onboarding process. In addition we are constantly working on new features and bug fixes. All other support services fall under Premier Support