2. Non verbal communication

ANSWER-

Nonverbal communication is the process of communication through sending
and receivin...
3 How to create an effective presentation.

Answer-

1. Minimize number of slides –
To maintain a clear message and to kee...
5. Make slide backgrounds simpleChoose an appealing, consistent template or theme that is not too eyecatching. You don't w...
4. Role of communication in management
AnswerThe process of passing information and understanding from one person to anoth...
5. Promotes Co-operation and industrial peace—
Communication is a two-way traffic which helps promoting cooperation and
mu...
Q. Barriers to communication
AnswerBarriers to receptionEnvironmental stimuli.
The receiver’s attitudes and values.
The re...
3. Mental Barriers –
From the sender’s point of view ignorance of the language and confused thinking are
the mental barrie...
5. Significance of Communication in Today’s life
Answero Communication is affected by technology.

o Since language change...
o The biggest importance of communication skills is the fact that it is the way
through which our civilization continues t...
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Communication skills important answers

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Communication skills important answers

  1. 1. 2. Non verbal communication ANSWER- Nonverbal communication is the process of communication through sending and receiving wordless (mostly visual) signals between people. It includes transfer of message through body language and other facial expressions. The other source are use of touch, gaze, voice, distance, time and physical appearance. Only a small percentage of our total brain processes verbal communication. Nonverbal communication represents two-thirds of all communication. Nonverbal communication can portray a message both verbally and with the correct body signals. Body signals comprise physical features, conscious and unconscious gestures and signals, and the mediation of personal space. The wrong message can be established if the body language conveyed does not match a verbal message. Nonverbal communication strengthens a first impression in common situations like attracting a partner or in a business interview, impressions are on average formed within the first four seconds of contact are due to non verbal communication.
  2. 2. 3 How to create an effective presentation. Answer- 1. Minimize number of slides – To maintain a clear message and to keep your audience attentive and interested, keep the number of slides in your presentation to a minimum. Choose a font style that your audience can read from a distance. Avoid narrow fonts, such as Arial Narrow, and avoid fonts that include fancy edges 2. Choose a font size that your audience can read from a distanceYour presentation should be visible to the last person sitting in the room. The following measurements indicate the size of a font on your computer screen, not projected on a screen for your audience in full screen mode. A one-inch letter is readable from 10 feet. A two-inch letter is readable from 20 feet. A three-inch letter is readable from 30 feet. 3. Keep your text simple by using bullet points or short sentencesUse bullets or short sentences, and try to keep each to one line; that is, without text wrapping. You want your audience to listen to you present your information, rather than read the screen. Some projectors crop slides at the edges, so long sentences may be cropped. You can remove articles such as "a" and "the" to help reduce the word count on a line. 4. Use art to help convey your messageUse graphics to help tell your story. Don't overwhelm your audience by adding too many graphics to a slide, however. Make labels for charts and graphs understandable. Use only enough text to make label elements in a chart or graph presentable.
  3. 3. 5. Make slide backgrounds simpleChoose an appealing, consistent template or theme that is not too eyecatching. You don't want the background or design to detract from your message. Use high contrast between background color and text color. 6. Check the spelling and grammarTo earn and maintain the respect of your audience, always check the spelling and grammar in your presentation. 7. Don't assume that your presentation will work fine on another computerDisk failures, software version mismatches, lack of disk space, low memory, and many other factors can ruin a presentation. If the computer that you plan to give your presentation on does not belong to you, make sure that it has adequate disk space so that you don't have to present from a CD. 8. Ask your audience to hold questions until the endQuestions are an excellent indicator that people are engaged by your subject matter and presentation skills. But if you save questions until the end of the presentation, you will get through your material uninterrupted. Also, early questions are often answered by ensuing slides and commentary. 9. Monitor your audience's behaviorEach time that you deliver a presentation, monitor your audience's behavior. If you observe people focusing on your slides, the slides may contain too much data or be confusing or distracting in some other way. Use the information you learn each time to improve your future presentations.
  4. 4. 4. Role of communication in management AnswerThe process of passing information and understanding from one person to another is communication. Role of communication in management can be explained with help of following points: 1. Necessary for planning— Planning, the most important functions of management, requires extensive communication among the peoples. Communication is important in executing a planned program and then controlling the activities of the person with the help of feedback information. In order to evaluate the performance of the person for the planned objectives, communication is necessary. 2. Basis of co-ordination— Today’s organizations are designed on the basis of specialization and division of labor, constitute a large number of persons. In order to achieve the desired objectives, it is very necessary to coordinate the efforts of the people engaged in the various activities of production and organization. Co-ordination requires mutual understanding about the organizational goals, the mode of their achievement and their inter-relationship between the work being performed by various individuals, this all can be achieved only through effective communication. 3. Establishment of effective leadership— Communication is the basis of effective leadership. By developing the skill of communication, a manager can be a real leader of his subordinates. A good system of communication brings them in close contact with each other and removes misunderstandings. 4. Increases managerial efficiency— For the smooth running of the organization, management conveys directions, goals and targets; issues instruction, allocates jobs and responsibilities; and looks after the performance of subordinates.
  5. 5. 5. Promotes Co-operation and industrial peace— Communication is a two-way traffic which helps promoting cooperation and mutual understanding between both the parties. The efficient downward communication helps the management to tell the subordinates what the organization wants and how it can be performed. 6. Basis of Decision-making— In order to make firm decision, fact and information should be collected. Thus communication is primary requirement of decision making. 7. Morale Building and Motivation— Communication system enables management to change the attitude to motivate influence and satisfy the subordinates. Good communication improves good industrial relations and ensures participative and democratic pattern of management. 8. Smooth Working of EnterpriseCommunication makes the working of the enterprise smooth. All organizational interaction depends upon the communication. It is the process of communication which makes cooperative action and coordination possible. When communication stops organized activity ceases to exist. 9. Job satisfaction— Good communication removes the possibility of misunderstandings among the parties concerned. Workers know what they have to do and how. It creates a sense of cooperation among them. It will increase the morale of the worker and each worker will be fully satisfied in his work.
  6. 6. Q. Barriers to communication AnswerBarriers to receptionEnvironmental stimuli. The receiver’s attitudes and values. The receiver’s needs and expectations. Barriers to understandingLanguage and semantic problems. The ability of the receiver to listen and receive, especially messages which threatens his or her self-concept. The length of the communication status effects. Barriers to acceptancePrejudices. Interpersonal conflicts between sender and receiver. The following are the barriers to communication : 1. Physical Barriers – Environmental Disturbances like traffic noise, loud sound, passing train etc. Time and Distance Personal Problems of health Poor hearing (due to defective hearing) poor presentation due to speech defects like stammering, lisping etc. Poor verbal skills. 2. Mechanical Barriers – Noisy transmission (unreliable messages ) . The different media (machines or instruments) used for communication, very often becomes the barrier. Non-availability of proper machines or presence of defective machines. Wrong channels or medium.
  7. 7. 3. Mental Barriers – From the sender’s point of view ignorance of the language and confused thinking are the mental barriers. From the receiver’s point of view ignorance of the language, limitations in ability, intelligence and understanding divided attention are the serious mental barriers. 4. Cross Cultural Barriers – Given some dramatic differences across cultures in approaches to such areas as time, space, and privacy, the opportunities for mis-communication while we are in crosscultural situations are plentiful. . The choice of words or language in which a sender encodes a message will influence the quality of communication. How to overcome those barriersThe choice of words or language in which a sender encodes a message will influence the quality of communication. Together Realize that misunderstandings are bound to occur, and be ALERT for all cues to this effect. LISTEN, listen, listen, and listen again. TEST your understanding of the message. Share OPINIONS, feelings and perceptions generated by the message. Tips to improve Non Verbal Communication Click to see importance of Effective Communication Click to Know purpose of communication.
  8. 8. 5. Significance of Communication in Today’s life Answero Communication is affected by technology. o Since language changes all the time, one must be able to keep up with the change. In other words, a person should have enough knowledge to continue upgrading his or her communication. o The importance of communication skills lies in the fact that those skills will help man progress with his language. o Communication is affected by culture. o The importance of communication skills lies in the fact that these skills help with the social interaction of people. o Having communication skills are important because man is not meant to be alone. Each of us needs other people in order to live a full life. o Without communication skills, people would be unable to understand the desires of each other and mutual growth would be impossible. Helping each other is the reason we have progressed through all of these years, and it is the reason we survive until this day. o The everyday occurrences of violence resulting from misunderstandings show us just what would happen if communication skills were non-existent. o Communication skills are important because we need to be able to relate with the world around us. We need to be able to express ourselves.
  9. 9. o The biggest importance of communication skills is the fact that it is the way through which our civilization continues to flourish. The act of passing on knowledge from generation to generation is communication. o It is through communication that we manage to continue our discoveries. o People need some ways to express themselves in order for others to share their experiences. However, people need communication skills in order to do this effectively. o Some people may disagree with this importance of communication skills, and they may say that art is not required to live.

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