L – Leading
E – Efficiently in
A – All
D – Departments wit
E – Effective
R – Representation
“To an extent, leadership is like beauty:
it’s hard to define, but you know it when
you see it.” Warren Bennis
What is Leadership?
John Newstrom and Keith Davis have described
leadership as “the process of influencing and
supporting others to work enthusiastically toward
achieving objectives.” It is a process whereby one
individual influences other group members toward the
attainment of defined group or organizational goals.”
• Leadership is not the same as management. Although
leaders need management skills, they possess many
other important qualities and have many other
functions to perform.
Concept of Leadership
• Leadership is defined as the relationship in which
one person influences others to work together to
reach a desired level of achievement. If there is no
follower, there is no leader.
• “Leadership is the process by which an executive
or a manager imaginatively directs, guides and
influences the work of others in choosing and
attaining specified goals by mediation between the
individual and organization in such a manner that
both will obtain the maximum satisfaction.”
SMU Learning Centre, Alwar LC
• Establishing a clear vision,
• Sharing that vision with others so that they
will follow willingly,
• Providing the information, knowledge and
methods to realize that vision, and
• Coordinating and balancing the conflicting
interests of all members and stakeholders.
Autocratic leaders are an excessive form
of transactional leadership, where a
leader makes use of high levels of power
over his team members. People within
the team are given few opportunities for
making suggestions, even if these would
be in the team's or organizations
Bureaucratic leaders work by the book,
ensuring that their staffs follow
procedures accurately. This is a very
right approach for work involving
serious safety risks (such as working
with machinery, with toxic substances
or at heights) or where large sums of
money are involved (such as cashprocess).
A charismatic leaders style can appear
similar to a transformational leadership
style, in that the leader bring in huge
doses of enthusiasm into his team, and is
very energetic in driving others
forward. Charismatic leadership carries
great responsibility, and needs longterm commitment from the leader.
A democratic leader makes the final
decision but he invites other members to
contribute to the decision-making
process, which increases job satisfaction
by involving team members and also
helps to develop people’s skills. Team
members feel in control of their own
destiny, and are motivated to work
They known as “Delegate leader” offer
little or no guidance to group members
and leave decision-making up to group
members. While this style can be
effective in situations where group
members are highly qualified in an area
of expertise, it often leads to poorly
defined roles and a lack of motivation.
As the perfect leader had the most known
3 styles as he play the role of each type in
situation he face as below
Characteristics of Leadership
Energy levels and stress tolerance
Optimistic: Most leaders are highly optimistic
Honesty and integrity
Knowledge of the business
Functions of a Leader
External Group Representative
Controller of Internal Group Relationship
Controller of Reward and Punishment
Arbitrator and Mediator
Importance of Leadership
A clear vision
Inspiration and Motivation
Warren Bennis (1989) has given twelve differences
between leaders and managers. They are:
Managers administer, leaders innovate.
Managers ask how and when, leaders ask what and why.
Managers focus on systems, leaders focus on people.
Managers do things right, leaders do the right things.
Managers maintain, leaders develop.
Managers depend on control, leaders inspire trust.
Managers have a short-term perspective, leaders have a
8. Managers accept the situation as it is (status quo),
leaders challenge the status quo.
9. Managers have an eye on the bottom line, leaders
have an eye on the horizon.
10. Managers imitate (copy), leaders originate (have
11. Managers follow the classic good soldier
(examples set or methods used by other people),
leaders are their own person.
12. Managers copy, leaders show originality.