Transforming SMEs using opensource technology platforms


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Presentation tries to elaborate how SMEs can transform their organizations by using opensource technology platforms.
- A few myths and truths about running process automation initiatives
- Problems which SMEs face
- Approach to solutions and implementations

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Transforming SMEs using opensource technology platforms

  1. 1. Transforming SMEs using opensource technologies By: Mangesh Wagh Signy IT Solutions Pvt Ltd, Pune
  2. 2. Typical organizational goalsMinimum basic goals Critical sub-goals• Increase revenue • Create, establish and enhance brand• Reduce costs identity• Increase profit margins • Expand geographical reach • Increase revenue opportunities • Increase number of customers Can’t imagine any • Attract and retain talent by creating organization not having encouraging working environment these goals, can we? • Ride on current trends • And more… …however critical issue is ‘rate of rate of growth’. Not just ‘rate of growth’. Signy IT Solutions Pvt Ltd 2
  3. 3. Automating business processes – must for boosting ‘rate of rate of growth’ • Business Process Automation is generally associated only with cutting down costs and hence increasing profit margins. – Process automation is generally related to ‘efficiency’ only. • However, that’s not the only objective. – Yes. It helps in increasing revenue too. – Yes. It helps in increasing revenue opportunities too. – Yes. It helps in expanding geographical reach too. – Yes. It helps in building your brand too. – Yes. It helps in creating a great working environment too. • Automating business processes makes the organization ‘effective’ and ‘efficient’ both.….and that achieves high ‘rate of rate of growth’ and accelerates transformation. Signy IT Solutions Pvt Ltd 3
  4. 4. Transformation/sLets not miss middle Juggernautsteps in our zest tobecome ‘small tomedium’ and Large‘medium to large’. Mighty medium Medium Highly profitable Sustainable Small Signy IT Solutions Pvt Ltd 4
  5. 5. Problems for SMEs• Lack of awareness on possible solutions• In case of attempting automations, high quotes by vendors complemented by low budgets And that’s where• Lack of overall IT exposure process automation• Lack of experience of working with consultants sounds intimidating• No internal champions who would drive such initiatives and/or impossible for SMEs. internally• No internal team members who would support such initiatives technically• Lack of formal procedures and discipline ….as SMEs are always fighting with some fire. No time for strategic planning. Signy IT Solutions Pvt Ltd 5
  6. 6. How we can help SMEs Consult  Implement – Analyze organizational needs – Create a micro action plan – Identify the critical areas – Execute the action plan – Identify IT solutions – Ensure complete implementation and – Prioritize improvement areas success – Create a blueprint i.e. action plan for 1 or 2 or 3 years  Operate – Recommend best practices – a ‘dos’ – Complete technical support list, a ‘not to do’ list and more – Ensure service continuity – Identify vendors – Ensure promised return on – Continuous involvement for investment continuous improvement Signy IT Solutions Pvt Ltd 6
  7. 7. Transformation through web applicationsAPPROACH
  8. 8. Management horizon Core Support functions functions • First we need to see all the Central Function-wise dimensions which an processes processes organization needs toOrganization’s manage. Hierarchy based Cross functionalmanagement roles roles dimensions • And then map technology Internal External solutions to those areas. teams associates Top Employee management associations Signy IT Solutions Pvt Ltd 8
  9. 9. Business applications - Marketing • Customer Relationship Management (CRM) Marketing • Sales Force Automation Finance • Lead Management System • Own Social Networking PortalOperations HR • Dashboard Application for Sales & Marketing • Event Management System • And more.. We recommend the best solutions, implement and maintain those solutions. Signy IT Solutions Pvt Ltd 9
  10. 10. Business applications - HR • HR Management System (HRMS) HR • Leave Management SystemMarketing • Recruitment management System • Training Management System Finance Operations • Learning Management System • And more… We recommend the best solutions, implement and maintain those solutions. Signy IT Solutions Pvt Ltd 10
  11. 11. Business applications - Operations • Project Management System • Workflow Management System Operations HR • Collaborative Work Management System • Time Tracking System • Any specific process management systemMarketing Finance • And more.. We recommend the best solutions, implement and maintain those solutions. Signy IT Solutions Pvt Ltd 11
  12. 12. Business applications - Finance • Accounting System Finance • Payroll SystemOperations • Invoicing Application • Finance Dashboard Application HR Marketing • And more.. We recommend the best solutions, implement and maintain those solutions. Signy IT Solutions Pvt Ltd 12
  13. 13. Other applications• Document Management System• Knowledge Management System• Learning Management System We can have an endless list here.• Roster Management System However, our job is to recommend and• Inventory Management System implement solutions which pin-pointedly solve business problems and help• Purchase Management System transforming the organizations.• Vendor management System• And more… Wise implementation plan helps hassle-free high ‘rate of rate of growth’. Signy IT Solutions Pvt Ltd 13
  14. 14. Yes… your applications will be• Under complete control of yours • Highly available• High quality • Secure• Easy to access • Robust• Easy to understand • Scalable• Easy to use • Easy to maintain Signy IT Solutions Pvt Ltd 14
  15. 15. Myths and truths about automation – part I• It sounds intimidating – That’s largely because we think ‘we have to do it in a single shot’, ‘we have to do a lot of changes’, ‘it is a single project’, ‘it is going to take a whole lot of time’.... So on and so forth . – We don’t have to rush and ‘do-all-in-one-shot’. We can find the best way which manages perceptions and rate of rate of growth at the same time.• Process automation sounds threatening – This is largely because somehow a negative picture is painted. Process automation is understood as something which makes people jobless. – Because a few corporate giants have taken that path of ‘layoffs’ in the name of process automations. – Process automation, instead, improves working environment – it is a way to achieve more with same number of people. Signy IT Solutions Pvt Ltd 15
  16. 16. Myths and truths about automation – part II• Process automation is made to perceive as extremely difficult – That’s largely because vendors want to charge a bomb for such projects. – That’s also because the myth that every automation initiative should be integrated with the other such initiatives. – There is absolutely no need to get mesmerized with the thought of ‘integrate all’. We can find optimum solutions for automating and improving business processes. We make it easy for the customers.• Process automation is made to perceive as extremely costly – That’s, again, largely because vendors want to charge a premium price.• Process automation is a ‘change’ – a natural resistance to change is a big block – This can be managed by effective communication. – The truth is – nobody resists his/her own progress. Signy IT Solutions Pvt Ltd 16
  17. 17. Why web apps Web applications can be accessed from  Web applications integrate easily into anywhere. other server-side web procedures, such Web applications do not require any as email and searching. complex "roll out" procedure to deploy  They also provide cross-platform in organizations. A compatible web compatibility in most cases (i.e., browser is all that is needed – e.g. Windows, Mac, Linux, etc.) because internet explorer (IE). they operate within a web browser Browser applications typically require window. little or no disk space on the client.  Web applications can be easily made They require no upgrade procedure compatible for mobiles/ smartphones/ since all new features are implemented hand-held devices. on the server and automatically delivered to the users. Thanks to Wikipedia for this slide. Signy IT Solutions Pvt Ltd 17
  18. 18. Why opensource• Lower total cost of ownership – No recurring licensing• Reduced dependence on software vendors Plenty of ready platforms are available. Such platforms can be – You have complete control readily implemented, customized – Mitigation of vendor collapse or product to our liking and made to perform. discontinuation• Low turnaround time However, the key remains is how we utilize if not exploit value out of• Easier to customize them.• Community keeps making things better• Good chance to learn from the community• Robust, secure & scalable Reinventing wheel is not a good idea, is it? Signy IT Solutions Pvt Ltd 18
  19. 19. Delivery model However, we are open to ‘consult We can deliver the best value by 3 pronged only’ or ‘implement only’ orapproach: Consult -> Implement -> Operate -> ‘operate only’ or ‘consult and implement ‘models.• Consult – To workout the best solutions – To tell you what not to do – To ensure the groundwork for increasing your return on investment (ROI)• Implement – To ensure success and be accountable• Operate – To ensure continuity and growth Signy IT Solutions Pvt Ltd 19
  20. 20. Philosophy - H2O• We believe in H2O philosophy i.e. – Honesty, – Humility – Ownership• H2O has evolved over the years with our experience of working in progressive economies like India, Kenya etc.• We have understood that markets with lesser penetration of IT need some hand holding when it comes to injecting new applications or IT enabled services.• We have seen people / companies spending and losing huge amounts on small and large IT projects, reason being lack of honesty, humility and ownership on IT vendors’ part.• In all H2O is the base of our work culture. Signy IT Solutions Pvt Ltd 20
  21. 21. Contact Mangesh Wagh Co-founder, DirectorSigny IT Solutions Pvt Ltd, PuneEmail: Cell: +919561096003