Cleaning method statements 2004 uk

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Cleaning method statements 2004 uk

  1. 1. 37 The NHS Healthcare Cleaning Manual This section of the Manual contains detailed Method Statements for the most ‘common’ cleaning tasks carried out by cleaning service departments. The section should be read, and applied, in conjunction with the notes shown below. Important Notes for the Correct Implementation of the NHS Healthcare Cleaning Manual • Refer to Trust policy and Standards of Cleanliness in the NHS for guidance on all cleaning processes, cleaning frequencies, colour- coding, equipment, protective clothing, fluids and methods • For all cleaning materials, fluids, electrical and mechanical machinery, always refer to manufacturers’ instructions • Cleaning equipment used, must be safe and appropriate for each application • Ensure all equipment is clean and dry before starting procedure • Plan work route and when necessary, remove furniture and equipment • Always use clean hazard-warning signs and position at the start of the task where they are most effective and people will know cleaning is in progress. Remove, clean and return to the storage area when the task is completed and the floor is dry. • When cleaning or using cleaning equipment, items must be checked for damage or wear which would impair future use or endanger the safety of any individual. If damaged do not use, report to supervisor, label as faulty and remove from use. • Ensure that portable appliance testing (PAT) has been undertaken in the last 12 months. If not, do not use, remove and report to supervisor/manager Introduction to SECTION 5.0 Cleaning Method Statements NHS cleaning manualv2 Amend 14/4/04 10:45 am Page 53
  2. 2. 38 The NHS Healthcare Cleaning Manual Cleaning Method Statements The Method Statements have been designed to meet current Health and Safety, and infection control requirements and dovetail with recommendations from the British Institute of Cleaning Science and National Vocational Qualifications regulations. • On completion of machine safety checks briefly test each machine to check it is in working order. • When using electrical equipment a circuit breaker should be used. Most organisations have in-built systems, check with Facilities and obtain written confirmation that independent circuit breakers are/are not required. • When operating electrical machinery, always keep the cable behind the machine • When plugging a machine into an electric socket, make sure the switch is in the off position • Do not adjust or change the fittings on the machine when it is plugged in • Wear goggles when preparing cleaning solutions. Goggles should be worn during processes when there is a likelihood of splashing for example, when kneeling down scouring the floor • A general rule of cleaning it to start cleaning at the highest point and work towards the lowest; and from outside to the inside. Also to work from the cleanest to the dirtiest. • Never mix cleaning agents, as poisonous gases could result (refer to manufacturers’ instructions and safety data sheets) • Always ventilate any area where chemicals are used • For Health and Safety reasons, always add the cleaning agent to water, preventing the possibility of the cleaning agent being splashed into the eyes. NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 54
  3. 3. 39 The NHS Healthcare Cleaning Manual Cleaning Method Statements The Method Statements have been trialled in three hospitals and reviewed by the Association of Domestic Management and British Institute of Cleaning Science. Each Method Statements comprise of four sections: • Task • Equipment Required • Health and Safety • Method NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 55
  4. 4. FLOOR CLEANING ................................................................................45 HARD AND SEMI-HARD FLOORS............................................................45 a) Dust Controlling........................................................................45 b) Mopping.....................................................................................47 Damp Mopping (single bucket/single solution) ..........................47 Damp Mopping (double bucket/double solution).......................50 Damp Mopping (spot)................................................................53 Flat Mopping..............................................................................55 c) Spray Cleaning ..........................................................................58 d) Ultra High Speed Buffing/Burnishing ......................................62 e) Floor Scrubbing.........................................................................66 f) Automatic Scrubber Drying......................................................70 g) Floor Stripping ..........................................................................74 h) Applying Polish..........................................................................78 i) Sealing .......................................................................................81 j) Stains .........................................................................................84 k) Suction Cleaning .......................................................................88 l) Water Extraction.......................................................................91 SOFT FLOORS....................................................................................... 94 m) Carpet Shampoo........................................................................94 41 The NHS Healthcare Cleaning Manual Cleaning Method Statements SECTION 5.0 Cleaning Method Statements NHS cleaning manualv2 Amend 14/4/04 10:45 am Page 57
  5. 5. GENERAL CLEANING............................................................................98 a) Damp Dusting...........................................................................98 Horizontal and Vertical Surfaces .................................................98 Lamp ........................................................................................101 Chair/Settee ..............................................................................103 Radiator....................................................................................106 Beds ........................................................................................108 b) Glass ........................................................................................110 Internal Glass and Mirrors ........................................................110 External Glass ...........................................................................112 c) High Dusting ...........................................................................114 d) Furniture Polishing .................................................................116 e) Walls ........................................................................................118 Wall Washing............................................................................118 Spot cleaning ............................................................................121 KITCHEN CLEANING..........................................................................122 a) Ice-Making Machine................................................................122 b) Manual Washing Up ...............................................................125 c) Mechanical Waste Disposal Unit ..........................................127 d) Microwave ............................................................................130 e) Ovens....................................................................................133 f) Refrigerator...........................................................................136 g) Sinks ....................................................................................139 42 The NHS Healthcare Cleaning Manual Cleaning Method Statements NHS cleaning manualv2 Amend 14/4/04 10:45 am Page 58
  6. 6. WASHROOM CLEANING ....................................................................141 a) Bath ....................................................................................141 b) Hand Wash Basin.................................................................144 c) Replenishing Consumables ....................................................147 Soap Dispenser..........................................................................147 Paper Towel Holder...................................................................149 Toilet Roll/Tissue......................................................................151 d) Shower .....................................................................................153 SANITARY CLEANING .........................................................................156 a) Toilet Area ............................................................................156 Bidet ........................................................................................156 Sluice ........................................................................................159 Toilet ........................................................................................162 Urinal........................................................................................165 SPECIALIST CLEANING......................................................................168 a) Curtain Changing.................................................................168 b) Isolation Clean......................................................................171 c) Steam Cleaning.....................................................................175 d) Terminal Clean of Vacated Room .........................................178 43 The NHS Healthcare Cleaning Manual Cleaning Method Statements NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 59
  7. 7. Floor Cleaning Hard and Semi-Hard Floors a) Dust Controlling Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Several floor cloth should be used for the ward, a clean cloth for each bed area • Do not ever use a sweeping brush in a patient area • All equipment should be left clean, dry and tidy in storage area after use • Colour-Coded Dustpan and Brush • Colour-Coded Dust Control System Floor Cloth/Mop • Colour-Coded Gloves • Colour-Coded Scraper • Dust Control System Applicator Tool for example, Colour-Coded Static Mop/Impregnated Mop • Warning Signs Dust Controlling 45 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 61
  8. 8. Method 1. Wash hands and put on gloves 2. Display the warning signs in the area, ensuring all signs are visible 3. Attach the floor cloth/mop to the dust control tool 45. Pick up all large items of litter, for example, crisp packets, tissues 5. Use a scraper to remove any chewing gum from the floor area 6. Starting with the edges, dust the area using an overlapping figure-of-eight (8) pattern 7. Dust from the furthest point and work towards the door NOTE The floor cloth should be kept in contact with the floor at all times 8. When the floor cloth/mop is full, remove and dispose 9. Replace with a new floor cloth/mop and continue the process 10. Use a dustpan and brush to remove remaining particles 11. Dispose of the cloth when the task is completed 12. After use, all equipment should be checked, cleaned, dried and returned to the storage area 13. Remove gloves and wash hands 46 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 62
  9. 9. b) Mopping Task Equipment Required • Colour-Coded Bucket with Compatible Wringer • Colour-Coded Gloves • Colour-Coded Mop Handle • Colour-Coded Mop Head • Cleaning Trolley • Dust Control System (refer to the Dust Controlling Method Statement) • Laundry Bag • Suction Cleaner (refer to Suction Cleaning Method Statement) • Warning Signs • Floor Cleaner or General Purpose Detergent Damp Mopping (single bucket/single solution) 47 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 63
  10. 10. Health and Safety Method 1. Wash hands and put on gloves 2. Display the warning signs in the area, ensuring all signs are visible 3. Dust control the floor (refer to the Dust Controlling method statement) or suction clean (refer to the Suction Cleaning method statement). 4. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions). 5. Attach the mop head to the mop handle 6. Submerge the mop into the cleaning solution and remove excess solution from the mop in the Wringer 7. Mop the floor in 1-2 metre square sections 8. Mop edges of the floor with a straight stroke, use a figure-of-eight (8) pattern, turning the mop frequently, leaving the floor as dry as possible after cleaning the rest of the section. • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Work in small square sections to prevent over stretching • Ensure the area is first Dust Controlled or Suction Cleaned • When mopping a corridor, mop half first leaving a clearly identified dry area for patients/ visitors to walk on • Do not over-wet floor • If mopping stairs, ensure area is cordoned-off and warning signs are displayed • All equipment should be left clean, dry and tidy in storage area after use 48 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 64
  11. 11. 9. Avoid splashing other surfaces and remove any splashes that do occur NOTE Regularly replace the mop head and water 10. On completion, remove mop head and place in a laundry bag 11. After use, all equipment should be checked, cleaned, dried and returned to the storage area 12. Remove gloves and wash hands 49 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 65
  12. 12. Task Equipment Required • Colour-Coded Bucket x 2 with Compatible Wringer • Colour-Coded Gloves • Colour-Coded Mop Handle • Colour-Coded Mop Head • Cleaning Trolley • Dust Control System (refer to the Dust Controlling Method Statement) • Laundry Bag • Suction Cleaner (refer to Suction Cleaning Method Statement) • Warning Signs • Floor Cleaner or General Purpose Detergent Damp Mopping (double bucket/double solution) 50 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 66
  13. 13. Health and Safety Method 1. Wash hands and put on gloves 2. Display the warning signs in the area, ensuring all signs are visible 3. Dust control the floor (refer to the Dust Controlling method statement) or suction clean (refer to the Suction Cleaning method statement). 4. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions), adding solution to one bucket and filling the other bucket with water 5. Attach the mop head to the mop handle 6. Submerge the mop into the cleaning solution and remove excess solution from the mop in the Wringer 7. Mop the floor in 1-2 metre square sections • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Work in small square sections to prevent over-stretching • Ensure the area is first Dust Controlled or Suction Cleaned • When mopping a corridor, mop half first leaving a clearly identified dry area for patients/ visitors to walk on • Do not over-wet floor • If mopping stairs, ensure area is cordoned-off and warning signs are displayed • All equipment should be left clean, dry and tidy in storage area after use 51 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 67
  14. 14. 8. Mop edges of the floor with a straight stroke, use a figure-of-eight (8) pattern, turning the mop frequently, leaving the floor as dry as possible after cleaning the rest of the section. 9. When the mop is completely dirty, submerge into the second bucket (water) and wring. 10. Avoid splashing other surfaces and remove any splashes that occur NOTE Regularly replace the mop head and water 11. On completion, remove mop head and place in a laundry bag 12. After use, all equipment should be checked, cleaned, dried and returned to the storage area 13. Remove gloves and wash hands 52 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 68
  15. 15. Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Work in small square sections to prevent over stretching • Ensure the area is first Dust Controlled or Suction Cleaned • Always use a warning sign ‘cleaning in progress’, position to be effective • When mopping a corridor, mop half first leaving a clearly identified dry area for patients/ visitors to walk on • Colour-Coded Bucket with Compatible Wringer • Colour-Coded Gloves • Colour-Coded Mop Handle • Colour-Coded Mop Head • Cleaning Trolley • Dust Control System (refer to the Dust Controlling Method Statement) • Laundry Bag • Suction Cleaner (refer to Suction Cleaning Method Statement) • Warning Signs • Floor Cleaner or General Purpose Detergent Damp Mopping (spot) 53 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 69
  16. 16. Method 1. Wash hands and put on gloves 2. Display the warning signs in the area, ensuring all signs are visible 3. Dust control the floor (refer to the Dust Controlling method statement) or suction clean (refer to the Suction Cleaning method statement). 4. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions) 5. Attach the mop head to the mop handle 6. Submerge the mop into the cleaning solution and remove excess solution from the mop in the Wringer 7. Spot mop the floor to remove stains/spillages, leaving the floor as dry as possible 8. After use, all equipment should be checked, cleaned, dried and returned to the storage area 9. Remove gloves and wash hands • Do not over-wet floor • All equipment should be left clean, dry and tidy in storage area after use 54 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 70
  17. 17. Flat Mopping Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Work in small square sections to prevent over stretching • Ensure the area is first Dust Controlled or Suction Cleaned • When mopping a corridor, mop half first leaving a clearly identified dry area for patients/ visitors to walk on. • Do not over wet floor • Colour-Coded Bucket with Compatible Wringer • Colour-Coded Gloves • Colour-Coded Mop Handle • Colour-Coded Mop Head • Cleaning Trolley • Dust Control System (refer to the Dust Controlling Method Statement) • Laundry Bag • Suction Cleaner (refer to Suction Cleaning Method Statement) • Warning Signs • Floor Cleaner Flat Mopping 55 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 71
  18. 18. Method 1. Wash hands and put on gloves 2. Display the warning signs in the area, ensuring all signs are visible 3. Dust control the floor (refer to the Dust Controlling method statement) or suction clean (refer to the Suction Cleaning method statement). 4. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions). 5. Attach the flat mop head to the mop handle 6. Submerge the mop into the cleaning solution and remove excess solution from the mop in the Wringer 7. Mop the floor in 1-2 metre square sections 8. Mop edges of the floor with a straight stroke, use a figure-of-eight (8) pattern, turning the mop frequently leaving the floor as dry as possible 9. Avoid splashing other surfaces and remove any splashes that do occur NOTE Regularly replace the mop head 10. On completion, remove mop head and place in a laundry bag 11. After use, all equipment should be checked, cleaned, dried and returned to the storage area 12. Remove gloves and wash hands • If mopping stairs, ensure area is cordoned-off and warning signs are displayed • All equipment should be left clean, dry and tidy in storage area after use 56 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 72
  19. 19. 57 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 73
  20. 20. c) Spray Cleaning Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Do not attempt this procedure unless you have been trained and competently assessed • Ensure hands are dry when plugging or unplugging electrical machinery. • When plugging a machine into an electric socket, make sure the switch is in the off position • Colour-Coded Gloves • Colour-Coded Labelled Spray Bottle • Damp Mop System (Refer to the Damp Mopping Method Statement) • Dust Control System (Refer to the Dust Controlling Method Statement) • Floor Pad and Drive Disk/Board • High Speed Machine • Laundry Bag • Warning Signs • Floor Cleaner or General Purpose Detergent Spray Cleaning 58 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 74
  21. 21. Health and Safety • When using electrical equipment, a circuit breaker should be used if appropriate • Always make sure to plug the machine into a free plug socket. If non- available, ask a supervisor before unplugging any other machines • Do not adjust or change the fittings on the machine when it is plugged in • When changing or turning a floor pad, make sure the machine is switched off, the handle raised and the machine laid down. • Beware of an initial ‘slight kick’ in the High Speed Machine when it is switched on. • Always keep cable behind the High Speed Machine when operating. • Check the power supply cables and plug for damage, report and label if necessary, remove and do not use • Do not use a dirty pad, the pad should be turned and washed when it becomes dirty. • Ensure the spray bottle is appropriately labelled. • Always use a warning sign ‘cleaning in progress’, position to be effective, • Ensure High Speed Machine is clean prior to use. • Ensure that portable appliance testing (PAT) has been undertaken in the last 12 months. If not, do not use, remove and report to supervisor • Should the machine switch off automatically, refer to supervisor • Do not store or transport the High Speed Machine with the floor pad folded in the water tank. • If the High Speed Machine vibrates or miss-handles, check equipment. • All equipment should be left clean, dry and tidy in storage area after use. 59 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 75
  22. 22. Method 1. Plan work route and when necessary, remove furniture and equipment 2. Wash hands and put on gloves 3. Display the warning signs in the area, ensuring all signs are visible 4. Dust Control the area (refer to the Dust Controlling method statement) 5. Damp mop if necessary (refer to Damp Mopping Method Satatement) ensuring the floor is dry before spray cleaning. 6. Attach the floor pad to the High Speed Machine (refer to manufacturers’ instructions) 7. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions) 8. Unwind cable and plug into a mains socket and a circuit breaker if appropriate 9. Adjust handle to a suitable/comfortable height making sure arms are straight. 10. Ensure the High Speed Machine is held firmly in contact with the body and the cable is behind. 11. Switch the machine on (beware of initial “kick”) 12. Spray a fine mist of the cleaning solution over the floor area to be cleaned, (one spray covers approximately 2-3 square metres of floor). NOTE Do not over-spray the area as this can result in slippery floors. 13. Spray clean the floor area by moving the High Speed Machine in continuous, small side to side movements. 14. On completion or if the floor pad is dirty, remove the floor pad and place in a laundry bag. 15. With dry hands, remove the plug from the mains socket and re-wind the electricity cable. 60 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 76
  23. 23. 16. When the area is completely dry, return the furniture to original position. 17. After use, all equipment should be checked, cleaned, dried and returned to the storage area 18. Remove gloves and wash hands 61 The NHS Healthcare Cleaning Manual Cleaning Method Statements Note: Operator should spray more closely to the surface to be cleaned to minimise aerosols. FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 77
  24. 24. d) Ultra High Speed Buffing/Burnishing Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Do not attempt this procedure unless you have been trained and competently assessed • Ensure hands are dry when plugging or unplugging electrical machinery • When plugging a machine into an electric socket, make sure the switch is in the off position • When using electrical equipment, a circuit breaker should be used if appropriate • Always make sure to plug the machine into a free plug socket. If non- available, ask a supervisor before unplugging any other machines • Colour-Coded Gloves • Damp Mopping (Refer to the Damp Mopping Method Statement) • Dust Control System (Refer to the Dust Controlling Method Statement) • Floor Pad and Drive Disk/Board • Laundry Bag • Ultra High Speed Machine (with or without Suction Unit) • Warning Signs Ultra High Speed Buffing/Burnishing 62 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 78
  25. 25. • Do not adjust or change the fittings on the machine when it is plugged in • When changing or turning a floor pad, make sure the machine is switched off, the handle raised and the machine laid down. • Beware of initial ‘slight kick’ in Ultra High Speed Machine when it is switched on • Always keep cable behind the machines when scrubbing. • Check the power supply cables and plug for damage, report and label if necessary, remove and do not use • If the Ultra High Speed machine has a suction unit, check the filter and bag, replace if necessary • Do not use a dirty floor pad, the pad should be washed when it becomes dirty. • Always use a warning sign ‘cleaning in progress’, position to be effective • Ensure Ultra High Speed Machine is clean prior use • Ensure that portable appliance testing (PAT) has been undertaken in the last 12 months. If not, report to supervisor • Should the machine switch off automatically, refer to supervisor • Do not store or transport the machine with the floor pad folded in the water tank. • If the Ultra High Speed Machine vibrates or mis-handles, check equipment • .If you doubt that it is the correct floor for buffing/burnishing please see your supervisor • All equipment should be left clean, dry and tidy in storage area after use 63 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 79
  26. 26. Method 1. Plan work route and when necessary, remove furniture and equipment 2. Wash hands and put on gloves 3. Display the warning signs in the area, ensuring all signs are visible 4. Dust control the floor (refer to the Dust Controlling method statement). 5. Damp mop if there is light soiling (refer to Damp Mopping Statement) 6. Ensure the floor is dry before buffing/burnishing. 7. Attach the drive disk/board and floor pad to the Ultra High Speed Machine (refer to manufacturers’ instructions) 8. Unwind cable (if present) and plug into a mains socket and a circuit breaker if appropriate. 9. Adjust handle to a suitable/comfortable height making sure arms are straight 10. Ensure the Ultra High Speed machine is held firmly in contact with the body and the cable is behind. 11. Switch the machine and suction unit on (beware of initial “kick”) 12. Start buffing/burnishing the floor by continuously moving the machine side-to-side without over stretching, in a straight line 13. Buff/Burnish the edges first and fill in with overlapping passes NOTE If Ultra High Speed Machine remains over one area, it may burn the floor 14. On completion, remove the floor pad and place in a laundry bag 15. If the machine does not have a combined suction unit, Dust Control mop the area (refer to the Dust Controlling method statement) 16. With dry hands, remove the plug from the mains socket and re-wind the electricity cable. 64 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 80
  27. 27. 17. When the area is completely dry, return the furniture to original position. 18. After use, all equipment should be checked, cleaned, dried and returned to the storage area. 19. Remove gloves and wash hands. 65 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 81
  28. 28. e) Floor Scrubbing Task Equipment Required • Colour-Coded Bucket • Colour-Coded Gloves • Colour-Coded Mop Handle • Colour-Coded Mop Head • Dust Control System (refer to the Dust Controlling Method Statement) • Edge Cleaning Tool and pad • Floor Pad and Drive Disk/Board (Or Polypropylene Brush) • Laundry Bag • Scouring Pad • Standard Speed Rotary Machine including Tank • Suction Cleaner (refer to Suction Cleaning Method Statement) • Warning Signs • Floor Cleaner or General Purpose Detergent Floor Scrubbing (to be used in conjunction with Water Extraction Method Statement) 66 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 82
  29. 29. Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Do not attempt this procedure unless you have been trained and competently assessed • Ensure hands are dry when plugging or unplugging electrical machinery. • When plugging a machine into an electric socket, make sure the switch is in the off position • When using electrical equipment, a circuit breaker should be used if appropriate • Always make sure to plug the machine into a free plug socket. If non-available, ask a supervisor before unplugging any other machines • When changing or turning a floor pad, make sure the machine is switched off, the handle raised and the machine laid down. • Do not adjust or change the fittings on the machine when it is plugged in • Beware of initial ‘slight kick’ when the Rotary Scrubbing Machine is switched on. • Always keep cable behind the Rotary Scrubbing Machine when scrubbing. • Check the power supply cables and plug for damage, report and label if necessary, remove and do not use • Always use a warning sign ‘cleaning in progress’, position to be effective • Ensure the Rotary Scrubbing Machine is clean prior use • Ensure that portable appliance testing (PAT) has been undertaken in the last 12 months. If not, do not use, remove and report to supervisor • Should the machine switch off automatically, refer to supervisor 67 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 83
  30. 30. Method 1. Plan work route and when necessary, remove furniture and equipment 2. Wash hands and put on gloves 3. Display the warning signs in the area, ensuring all signs are visible 4. Dust control the floor (refer to the Dust Controlling method statement) or suction clean (refer to the Suction Cleaning method statement). 5. Clean and prepare the floor edges using the Edge Cleaning Tool and pad, if necessary 6. Attach the floor pad or polypropylene brush to the Rotary Scrubbing Machine (refer to manufacturers’ instructions) 7. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions) and add to the Scrubbing Machine tank 8. Unwind cable and plug into a mains socket and a circuit breaker if appropriate 9. Adjust handle to a suitable/comfortable height making sure arms are straight. 10. Ensure the Standard Speed Rotary Machine is held firmly in contact with the body and the cable is behind. 11. Switch the machine on (beware of initial “kick”) • Do not store or transport the Rotary Scrubbing Machine with a floor pad folded in the water tank. • If the Rotary Scrubbing Machine vibrates or mis-handles, check equipment. • Do not store the Rotary Scrubbing Machine on the base • All equipment should be left clean, dry and tidy in storage area after use 68 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 84
  31. 31. 12. Start scrubbing the floor at a point furthest from the door in 5-metre square sections, by releasing a small amount of the Floor Cleaner solution. 13. Remove any excess water residue (refer to the Water Extraction Method Statement) and splashes from skirting boards and walls 14. When cleaning a large area, always check floor pad regularly NOTE Regularly replace the floor pad. For stubborn stains use a scouring pad/abrasive pad 15. On completion, remove the floor pad and place in a laundry bag. 16. With dry hands, remove the plug from the mains socket and re-wind the electricity cable. 17. Empty the water tank (refer to manufacturers’ instructions) 18. If necessary, mop the floor with clean water. 19. When the area is completely dry, return the furniture to original position. 20. After use, all equipment should be checked, cleaned, dried and returned to the storage area 21. Remove gloves and wash hands 69 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 85
  32. 32. f) Automatic Scrubber Drying Task –Hard Floors Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Check battery level before use • Automatic Scrubber Dryer • Colour-Coded Bucket • Colour-Coded Cloth Colour-Coded Gloves • Colour-Coded Mop Handle • Colour-Coded Mop Head • Dust Control System (refer to the Dust Controlling Method Statement) • Edge Cleaning Tool and Pad • Floor Pad and Drive Disc/Board Board (Or Polypropylene Brush) • Laundry Bag • Scrubber Drier • Warning Signs • Floor Cleaner or General Purpose Detergent Automatic Scrubber Drying 70 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 86
  33. 33. • Ensure hands are dry when plugging or unplugging electrical machinery • When plugging a machine into an electric socket, make sure the switch is in the off position • When using electrical equipment, a circuit breaker should be used if appropriate • Always make sure to plug the machine into a free plug socket. If non- available, ask a supervisor before unplugging any other machines • Do not adjust or change the fittings on the machine when it is plugged in • When changing or turning a floor pad, make sure the machine is switched off, the handle raised and the machine laid down. • Always use a warning sign ‘cleaning in progress’, position to be effective • Ensure all parts of the machines are clean and dry before use • Ensure that portable appliance testing (PAT) has been undertaken in the last 12 months. If not, do not use, remove and report to supervisor • Ensure squeegee blade is free from debris and the overflow or float valve is in place • Periodically flush through clean water tank to remove stagnant water • Ensure all water has been collected when machine is in action • Should the machine switch off automatically, refer to supervisor • Remove any excess water (with mop or cloth if required) • Ensure warning signs/lights are operating and functional • Remove any excess water (with mop or cloth if required) • All equipment should be left clean, dry and tidy in storage area after use 71 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 87
  34. 34. Method 1. Plan work route and when necessary, remove furniture and equipment 2. Wash hands and put on gloves 3. Display the warning signs in the area, ensuring all signs are visible 4. Dust control the area (refer to the Dust Controlling method statement) 5. Clean and prepare the floor edges using the Edge Cleaning Tool and pad if necessary 6. Attach the floor pad or polypropylene brush to the Automatic Scrubber Drier machine (refer to manufacturers’ instructions) 7. Prepare the cleaning solution in a well-ventilated area ( refer to manufacturers’ instructions) and add to the Scrubber Drier tank 8. Start scrubbing the floor at a point furthest from the door in 5-metre square sections, by releasing a small amount of the cleaning solution, ensure any extraction system is set correctly and switched on (refer to manufacturers’ instructions). Do not under or over wet the floor 9. Move the machine forward and scrub the floor NOTE Regularly check the clean water level in the Scrubber Drier to ensure there is sufficient water in the tank and replenish as necessary 10. Regularly empty and replace the dirty water tank 11. Wipe any splashes from the skirting boards as required 12. On completion, remove the floor pad and place in a laundry bag 13. Empty the water tank (refer to manufacturers’ instructions) 14. When the area is completely dry, return the furniture to original position. 15. After use, all equipment should be checked, cleaned, dried and returned to the storage area 16. Remove gloves and wash hands 72 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 88
  35. 35. 73 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 89
  36. 36. g) Floor Stripping Task Equipment Required • Colour-Coded Bucket • Colour-Coded Gloves • Colour-Coded Mop Handle • Colour-Coded Mop Head • Colour-Coded Scraper • Damp Mop System (Refer to the Damp Mopping Method Statement) • Dust Control System (Refer to the Dust Controlling Method Statement) • Edge Cleaning Tool and Pad • Floor Pad and Disk Drive/Board • Floor Stripper • Goggles • Knee Pads • Standard Speed Rotary Floor Machine • Suction Cleaner (refer to Suction Cleaning Method Statement) • Warning Signs • Wet Pick-Up Machine Floor Stripping 74 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 90
  37. 37. Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Do not attempt this procedure unless you have been trained and competently assessed • Ensure hands are dry when plugging or unplugging electrical machinery. • When plugging a machine into an electric socket, make sure the switch is in the off position • When using electrical equipment, a circuit breaker should be used if appropriate • Always make sure to plug the machine into a free plug socket. If non- available, ask a supervisor before unplugging any other machines • Do not adjust or change the fittings on the machine when it is plugged in • When changing or turning a floor pad, make sure the machine is switched off, the handle raised and the machine laid down. • Always keep cable behind the Rotary Floor Machine when operating. • Check the power supply cables and plug for damage, report and label if necessary, remove and do not use • Always use a warning sign ‘cleaning in progress’, position to be effective • Ensure the Rotary Floor Machine is clean prior to use. • Ensure that portable appliance testing (PAT) has been undertaken in the last 12 months. If not, do not use, remove and report to supervisor • Should the machine switch off automatically, refer to supervisor • If the Rotary Floor Machine vibrates or mis-handles, check equipment • Wear goggles when preparing cleaning solutions • If there is a polish build up around the edges use a stronger stripper solution and increase contact time • All equipment should be left clean, dry and tidy in storage area after use 75 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 91
  38. 38. Method 1. Plan work route and when necessary, remove furniture and equipment. 2. Wash hands and put on gloves 3. Display the warning signs in the area, ensuring all signs are visible 4. Dust control the floor (refer to the Dust Controlling method statement) or suction clean (refer to the Suction Cleaning method statement). 5. Remove old polish from floor edges and chewing gum using an Edge Cleaning Tool/Scraper 6. Attach the floor pad to the Rotary Floor machine (refer to manufacturers’ instructions) 7. Put on goggles 8. Prepare the Floor Stripper solution in a well-ventilated area (refer to manufacturers’ instructions) and add to the Rotary Machine tank 9. Remove goggles 10. Unwind cable and plug into a mains socket and a circuit breaker if appropriate. 11. Adjust handle to a suitable/comfortable height making sure arms are straight 12. Switch the machine on 13. Start stripping the floor at a point furthest from the door in 5-metre square sections by moving the Rotary Floor machine in small side-to- side, overlapping movements. NOTE Regularly change the Floor Pad. Hard and semi-hard floors can be damaged if the floor stripping solution is too strong and has a long a contact time (refer to manufacturers’ instructions). Do not let the floor dry while carrying out stripping 14. Use a Wet Pick Up Machine to remove the additional ‘slurry’. 76 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:36 am Page 92
  39. 39. 15. Ensure all polish has been removed and if there is any polish remaining, re-apply the process. 16. On completion of stripping, allow the area to dry 17. With dry hands, remove the plug from the mains socket and re-wind the electricity cable 18. Damp Mop the floor with clean water to rinse and neutralise (refer to the Damp Mopping Method Statement). Check the pH of the floor covering with Universal Indicator Paper. The floor must be clean, dry and neutral pH 7. 19. Dust Control the floor to remove any additional dust (refer to the Dust Controlling Method Statement) 20. When the area is completely dry, return the furniture to original position. 21. After use, all equipment should be checked, cleaned, dried and returned to the storage area 22. Remove gloves and wash hands. 77 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 93
  40. 40. h) Applying Polish Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Ensure that different floor polish products are not mixed together in the bucket or on the mop. • Do not spray clean for approximately 24 hours • Be aware of a possible waxy effect following a seal being laid. • All equipment should be left clean, dry and tidy in storage area after use • Colour-Coded Bucket • Colour-Coded Flat Mop Head (Polish Applicator) • Colour Coded Mop Handle • Colour-Coded Gloves • Floor Stripping System (refer to the Floor Stripping Method Statement) • Laundry Bag • Floor Polish • Warning Signs Floor Polishing – Vinyl Floor 78 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 94
  41. 41. Method 1. Wash hands and put on gloves 2. Display the warning signs in the area, ensuring all signs are visible 3. Remove all furniture and equipment from the room (if possible). 4. Prepare the floor for polishing (refer to the Floor Stripping method statement) 5. Pour a small amount of floor polish into the bucket 6. Attach the mop head to the mop handle 7. Place the mop head into the bucket, so that the floor polish is absorbed onto the mop; do not submerge the mop. 8. When taking the mop out of the bucket it should not be dripping 9. The first stroke on the floor should be 15cm (6 inches) from and in line with the wall, leaving a substantial line of polish, (the 6 inch - 15cm gap should be left around all the edges). 10. Work from the furthest point of the room to the door. Keep the mop in contact with the floor at all times (lift only to re-apply polish). 11. Using the mop, draw floor polish across the room ensuring a uniform amount is spread across the floor area, with no bare patches, streaks or bubbles. Re-working of polish can be done with the mop up to 30-60 seconds after application to the floor to cover areas missed or ensure a uniform coat. After this period do not touch 12. When the area is completed, allow it to dry. Do not walk on the area until it is dry. 13. The second coat should then be applied (in the same manner as 8, 9 and 10) except the floor polish should be laid in the opposite direction to the first coat using a clean bucket and mop head. NOTE Ensure that different floor polish products are not mixed together in the bucket or on the mop. Some polishes may require buffing between coats (refer to manufacturers’ instructions) 79 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 95
  42. 42. 14. If a third coat is required, apply in the same manner as 8, 9 and 10, in the direction of the first coat 15. On completion, remove the mop head and place in a laundry bag 16. When the area is completely dry, return the furniture to original position 17. After use, all equipment should be checked, cleaned, dried and returned to the storage area 18. Remove gloves and wash hands 80 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 96
  43. 43. 81 The NHS Healthcare Cleaning Manual Cleaning Method Statements i) Sealing Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Ensure that different floor seal products are not mixed together in the bucket or on the mop • If floor is worn / porous, discuss with supervisor the use of two coats of floor seal first (refer to manufacturers’ instructions) • Do not spray clean for approximately 24 hours • Be aware of a possible waxy effect following a seal being laid. • All equipment should be left clean, dry and tidy in storage area after use • Colour-Coded Bucket • Colour-Coded Gloves • Colour-Coded Mop Handle • Colour-Coded Mop Head • Dust Control System (Refer to the Dust Controlling Method Statement) • Floor Seal • Floor Stripping System (refer to the Floor Stripping Method Statement) • Laundry Bag • Warning Signs Sealing FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 97
  44. 44. Method 1. Wash hands and put on gloves 2. Display the warning signs in the area, ensuring all signs are visible 3. Remove all furniture and equipment from the room (if possible). 4. Prepare the floor for sealing (refer to the Floor Stripping method statement) 5. Pour a small amount of floor seal into the bucket. 6. Attach the mop head to the mop handle 7. Place the mop head into the bucket, so that the floor seal is absorbed onto the mop; do not submerge the mop. 8. When taking the mop out of the bucket it should not be dripping. 9. The first stroke on floor should be 15cm (6 inches) from; and inline with the wall, leaving a substantial line of floor polish. 10. Work from the furthest point of the room to the door. Keep the mop in contact with the floor at all times (lift only to re-apply seal). 11. Using the mop, draw floor seal across the room ensuring a uniform amount is spread across the floor area. Ensure that all of the is floor covered with no bare patches, streaks or bubbles. Re-working of floor seal can be done with the mop up to 30-60 seconds after application to the floor to cover areas missed or ensure a uniform coat. After this period do not touch. 12. When the area is completed, allow it to dry. Do not walk on the area until it is dry. 13. The second coat should then be applied (in the same manner as 8, 9 and 10) except the floor seal should be laid in the opposite direction to the first coat using a clean bucket and mop head. NOTE Ensure that different floor seal products are not mixed together in the bucket or on the mop. Some polishes may require buffing between coats (refer to manufacturers’ instructions) 82 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 98
  45. 45. 14. The third coat of floor seal should be applied (in the same manner as 8, 9 and 10). However, this coat should be up to the edge and applied in the direction of first coat. 15. On completion, remove the mop head and dispose in a laundry bag. 16. When the area is completely dry, return the furniture to original position. 17. After use, all equipment should be checked, cleaned, dried and returned to the storage area 18. Remove gloves and wash hands. 83 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 99
  46. 46. j) Stains Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Never mix cleaning agents, as poisonous gases could result (refer to manufacturers’ instructions) • Always use a warning sign ‘cleaning in progress’, position to be effective • Try to remove stain before cleaning takes place. • Check fabric for colour fastness, test in a less obvious patch • Always use the mildest treatment first • All equipment should be left clean, dry and tidy in storage area after use • Colour-Coded Cloth/ Paper • Colour-Coded Gloves • Colour-Coded Scraper • Laundry Bag • Warning Signs • General Surface Cleaner or Chewing Gum/Graffiti/Adhesive Remover Stain Removal 84 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 100
  47. 47. Method Types of stains include: • Chewing gum • Oil and water based stains There are two types of stain removal: a) Physical method b) Chemical method a) Physical method Absorption water based stains 1. Wash hands and put on gloves 2. Use a cloth or paper towel to absorb the liquid. 3. Display the warning sign over the stained area, until area has dried 4. Always start from the outer edge of the stain and work towards the middle. This prevents the spreading of the stain. 5. Dispose of the cloth or paper towel when the task is completed 6. After use, all equipment should be checked, cleaned, dried and returned to the storage area 7. Remove gloves and wash hands Friction removal water staining 1. Wash hands and put on gloves 2. This involves scraping, brushing, rubbing or scrubbing to remove dried-on stains. 3. It is important to rub gently to avoid damage to the surface. 85 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 101
  48. 48. 4. Always start from the outer edge of the stain and work towards the middle. 5. Display the warning sign over the stained area, until area has dried 6. After use, all equipment should be checked, cleaned, dried and returned to the storage area 7. Remove gloves and wash hands. NOTE never rub the stain into the carpet/fabric Should the friction method not work use the chemical method: b) Chemical method 1. Wash hands and put on gloves 2. Display the warning sign over the stained area, until the area has dried 3. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions). 4. Pour a small amount of the chosen cleaning solution onto the stain 5. Allow the cleaning solution to have contact time with the stain. 6. Using a scraper and cloth, start from the outer edge of the stain and work towards the middle until stain is removed 7. Dispose of the cloth when the task is completed 8. After use, all equipment should be checked, cleaned, dried and returned to the storage area 9. Remove gloves and wash hands 86 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 102
  49. 49. 87 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 103
  50. 50. k) Suction Cleaning Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Check the power supply cables and plug for damage, report and label if necessary, remove and do not use • Ensure hands are dry when plugging or unplugging electrical machinery. • When plugging a machine into an electric socket, make sure the switch is in the off position • Always make sure to plug the machine into a free plug socket. If non-available, ask a supervisor before unplugging any other machines • Ensure that portable appliance testing (PAT) has been undertaken in the last 12 months. If not, do not use, remove and report to supervisor/manager, do not use, label as faulty and remove from use. • Do not adjust or change the fittings on the machine when it is plugged in • Before starting, carefully check the internal dust bag is not full and does not contain potentially dangerous items, for example sharps. If it is full, replace it with a new dust bag and check the internal filters are clean and free from debris. • Colour-Coded Gloves • Suction Cleaner (Cylinder or Upright) • Suction Cleaner Attachment for example, Crevis Tool, Floor Tool • Warning Signs Suction Cleaning 88 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 104
  51. 51. Method 1. Wash hands and put on gloves 2. Display the warning signs in the area, ensuring all signs are visible. 3. Move furniture so the area to be cleaned is freely available. Manually pick up all large items for example, crisp packets, tissues 4. Attach the appropriate tool onto the vacuum cleaner (refer to manufacturers’ instructions) 5. Unwind cable and plug into a mains socket and a circuit breaker if appropriate 6. For floor cleaning, adjust the floor tool so that the bristles are: a. Hard floor – Bristles down b. Soft floor – Bristles up 7. Switch the vacuum cleaner on. 8. Start vacuuming the floor at a point furthest from the door, paying particular attention to edges and corners in busy areas 9. Suction clean the floor in parallel, overlapping lanes all the floor area. Several passes may be needed • Always keep cable behind the machines when suction cleaning. • Do not place cable over shoulder at any time. • Place a safety sign over the lead/cable • Report any issues with work area and/or equipment • All equipment should be left clean, dry and tidy in storage area after use. 89 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 105
  52. 52. 10. Always finish in the same direction that the carpet pile runs. 11. On completion, re-wind the electricity cable 12. After use, all equipment should be checked, cleaned, dried and returned to the storage area 13. Remove gloves and wash hands 90 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 106
  53. 53. l) Water Extraction Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Check the power supply cables and plug for damage, report and label if necessary, remove and do not use • Ensure hands are dry when plugging or unplugging electrical machinery • When plugging a machine into an electric socket, make sure the switch is in the off position • When using electrical equipment, a circuit breaker should be used if appropriate • Always make sure to plug the machine into a free plug socket. If non- available, ask a supervisor before unplugging any other machines • Colour-Coded Bucket • Colour-Coded Gloves • Colour-Coded Mop Handle • Colour-Coded Mop Head • Attachment for example, Hose Wand • Warning Signs • Wet Pick Up Machine With Circuit Breaker Water Extraction (normally used in conjunction with scrubbing and stripping procedures or if flooding occurs) 91 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 107
  54. 54. Method 1. Plan work route, when necessary, remove furniture and equipment. 2. Wash hands and put on gloves 3. Display the warning signs in the area, ensuring all signs are visible 4. Unwind cable and plug into a mains socket and a circuit breaker if appropriate. 5. Switch the machine on and ensure the cable is behind 6. Move the Wet Pick Up machine slowly over the liquid to remove it from the floor 7. Use the attachment hose to pick up liquid under restricted areas. 8. On completion, or if the machine is full, switch the Wet Pick Up machine off and empty the water in an identified disposal area. 9. With dry hands, remove the plug from the mains socket and re-wind the electricity cable • Ensure that portable appliance testing (PAT) has been undertaken in the last 12 months. If not, do not use, remove and report to supervisor/manager, do not use, label as faulty and remove from use. • Do not adjust or change the fittings on the machine when it is plugged in • Check motor cut-out flow valve is free and movable. • Ensure the Wet Pick Up machine is clean before use. • Identify area and method of disposal of dirty water prior to starting • Always stand on dry floor areas if possible, great care must be taken if the floor is wet • All equipment should be left clean, dry and tidy in storage area after use. 92 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 108
  55. 55. 10. Mop all small liquid patches remaining (refer to Spot Mop Method Statement) 11. When the area is completely dry, return the furniture to original position. 12. After use, all equipment should be checked, cleaned, dried and returned to the storage area. Make sure the lid of the Water Extraction machine is left open or taken off as appropriate to allow air to circulate and avoid smells. 13. Remove gloves and wash hands 93 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–HardandSemi-HardFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 109
  56. 56. Soft Floors m) Carpet Shampoo Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Never mix cleaning agents, as poisonous gases could result (refer to manufacturers’ instructions) • Always keep cable behind the machine when carpet shampooing. • Ensure hands are dry when plugging or unplugging electrical machinery. • Colour-Coded Cloth • Colour-Coded Gloves • Colour-Coded Labelled Spray Bottle • Carpet Shampoo Machine • Carpet Stain Remover • Suction Cleaner with Crevis Tool (refer to Suction Cleaning Method Statement) • Warning Signs • Carpet Deoderisor • Carpet Shampoo or Chewing Gum/Graffiti/Adhesive Remover Carpet Shampoo 94 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–SoftFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 110
  57. 57. Method 1. Plan work route, when necessary, remove furniture and equipment. 2. Wash hands and put on gloves 3. Display the warning signs in the area, ensuring all signs are visible 4. Suction clean the floor (refer to the Suction Cleaning method statement). 5. Test an area of carpet first for colour fastness, by spraying a small amount of Carpet Stain Remover in an area not usually visible, then wiping over with a cloth to see if colour comes out of the carpet (refer to the Stain Removal method statement) • When plugging a machine into an electric socket, make sure the switch is in the off position • When using electrical equipment, a circuit breaker should be used if appropriate • Always make sure to plug the machine into a free plug socket. If non- available, ask a supervisor before unplugging any other machines • Do not adjust or change the fittings on the machine when it is plugged in • Check the power supply cables and plug for damage, report and label if necessary, remove and do not use • Always use a warning sign ‘cleaning in progress’, position to be effective • Ensure that portable appliance testing (PAT) has been undertaken in the last 12 months. If not, report to supervisor/manager • Should the machine switch off automatically, refer to supervisor • Ensure the Carpet Shampoo machine is clean before use • Protect any furniture which cannot be removed • All equipment should be left clean, dry and tidy in storage area after use 95 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–SoftFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 111
  58. 58. 6. Prepare the carpet shampoo solution (refer to manufacturers’ instructions) in a well-ventilated area and add to the Carpet Shampooing machine tank. Note If there is an odour in the carpet, Carpet Deodoriser can be added to the carpet shampoo solution. Pre-spray traffic lanes or heavy traffic areas 7. Unwind cable and plug into a mains socket and a circuit breaker if appropriate. 8. Turn on the water and extraction switches of the Carpet Shampooing machine 9. Start shampooing the carpet from the furthest edge, moving the Carpet Shampooing machine slowly forwards and backwards in a straight line on the area to be cleaned 10. Move the Carpet Shampooing machine across the carpet in parallel overlapping movements. 11. Carry out 1 or 2 further passes over the same section using suction only 12. For areas inaccessible to the carpet machine, use the crevice tool attachment 13. When the area has been shampooed or if the dirty water tank of the Carpet Shampooing machine is full, empty the dirty water tank in to a sluice (refer to the manufacturers’ instructions) 14. On completion of shampooing, allow the area to dry 15. With dry hands, remove the plug from the mains socket and re-wind the electricity cable. 16. Suction clean the carpet (refer to the Suction Cleaning method statement) 17. When the area is completely dry, return the furniture to original 96 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–SoftFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 112
  59. 59. 18. After use, all equipment should be checked, cleaned, dried and returned to the storage area 19. Remove gloves and wash hands 97 The NHS Healthcare Cleaning Manual Cleaning Method Statements FloorCleaning–SoftFloors NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 113
  60. 60. General Cleaning a) Damp Dusting Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Never mix cleaning agents, as poisonous gases could result (refer to manufacturers’ instructions) • Do not climb on furniture or overreach • All equipment should be left clean, dry and tidy in storage area after use. • Colour-Coded Bucket • Colour-Coded Cloth • Colour-Coded Gloves • Cleaning Trolley • General Purpose Detergent or General Surface Cleaner Horizontal and Vertical Surfaces 98 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 114
  61. 61. Method 1. Wash hands and put on gloves 2. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions). 3. Place the bucket onto a cleaning trolley 4. Dampen or rinse a cloth in the cleaning solution 5. Remove items from the surface to be cleaned 6. To Damp Dust flat surfaces, wipe in straight lines cleaning the edges first 7. If cleaning a bedside table, extend it and wipe underneath 8. Wipe the main surfaces in a figures of eight (8) pattern NOTE Frequently turn the cloth and rinse in the cleaning solution. Change the cleaning solution when it becomes soiled. 9. Use the chosen cleaning solution to remove any grease marks or stubborn stains 10. Replace items on to the clean surface After use, all equipment should be checked, cleaned, dried and returned to the storage area. Dispose of cloth. 11. Remove gloves and wash hands 99 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 115
  62. 62. 100 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 116
  63. 63. TASK Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Never mix cleaning agents, as poisonous gases could result (refer to manufacturers’ instructions) • Beware of a hot bulb when handling the lamp • Do not climb on furniture or overreach • All equipment should be left clean, dry and tidy in storage area after use. • Colour-Coded Bucket • Colour-Coded Cloth • Colour-Coded Gloves • Cleaning Trolley • General Purpose Detergent or General Surface Cleaner Lamp 101 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 117
  64. 64. Method 1. Wash hands and put on gloves 2. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions) 3. Place the bucket onto a cleaning trolley 4. Turn off the lamp. 5. Extend the lamp to full length. 6. Dampen or rinse a cloth in the cleaning solution 7. Starting at the base, wipe all lamp surfaces excluding the bulb and bulb fitting NOTE Frequently turn the cloth and rinse in the cleaning solution. Change the cleaning solution when necessary 8. Use the chosen cleaning solution to remove any grease marks or stubborn stains 9. Leave the lamp to dry 10. Replace the lamp to original position. 11. Dispose of the cloth (refer to Trust policy) when the task is completed 12. After use, all equipment should be checked, cleaned, dried and returned to the storage area 13. Remove gloves and wash hands 102 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 118
  65. 65. Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Never mix cleaning agents, as poisonous gases could result (refer to manufacturers’ instructions) • Beware of manual handling techniques when moving chair/settee • All equipment should be left clean, dry and tidy in storage area after use. • Colour-Coded Bucket • Colour-Coded Cloth • Colour-Coded Gloves • Cleaning Trolley • Suction Cleaner with Crevis tool (refer to Suction Cleaning Method Statement) • General Purpose Detergent or General Surface Cleaner Chair/Settee 103 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 119
  66. 66. Method 1. Wash hands and put on gloves 2. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions) 3. Place the bucket onto a cleaning trolley 4. Use a crevis tool attachment to clean debris between cushions refer to Suction Cleaning method statement) 5. Dampen or rinse a cloth in the cleaning solution 6. To Damp Dust flat surfaces, wipe in straight lines cleaning the edges first. Start from the top of the chair working towards the base. 7. Wipe the main surfaces in a figures of eight (8) pattern NOTE Frequently turn the cloth and rinse in the cleaning solution. Change the cleaning solution when it becomes soiled. 8. Use the chosen cleaning solution to remove any grease marks or stubborn stains 9. Dispose of the cloth (refer to Trust policy) when the task is completed 10. After use, all equipment should be checked, cleaned, dried and returned to the storage area 11. Remove gloves and wash hands 104 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 120
  67. 67. 105 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 121
  68. 68. Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Never mix cleaning agents, as poisonous gases could result (refer to manufacturers’ instructions) • Radiator covers should be removed prior to cleaning as required • All equipment should be left clean, dry and tidy in storage area after use. • Colour-Coded Bucket • Colour-Coded Cloth • Colour-Coded Gloves • Cleaning Trolley • Radiator Tool • General Purpose Detergent or General Surface Cleaner Radiator 106 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 122
  69. 69. Method 1. Wash hands and put on gloves 2. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions) 3. Place the bucket onto a cleaning trolley 4. Dampen or rinse a cloth in the cleaning solution. 5. To Damp Dust flat surfaces wipe in straight lines cleaning edges first 6. Wipe main surfaces in a figures of eight (8) pattern. 7. Use a Radiator Tool to clean behind the radiator NOTE Frequently turn the cloth and rinse in the cleaning solution. Change the cleaning solution when it becomes soiled. 8. Use the chosen cleaning solution to remove any grease marks or stubborn stains 9. Dispose of the cloth (refer to Trust policy) when the task is completed 10. After use, all equipment should be checked, cleaned, dried and returned to the storage area 11. Remove gloves and wash hands 107 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 123
  70. 70. Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Never mix cleaning agents, as poisonous gases could result (refer to manufacturers’ instructions) • If patient on bed seek permission from nurse in charge to pump up bed, always ensure cot side up and explain to patient what you are doing. • Use Knee Pads if required to kneel on the floor when cleaning under the bed • All equipment should be left clean, dry and tidy in storage area after use. • Colour-Coded Bucket • Colour-Coded Cloth • Colour-Coded Gloves • Cleaning Trolley • Knee Pads • General Purpose Detergent or General Surface Cleaner Beds 108 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 124
  71. 71. Method 1. Wash hands and put on gloves 2. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions) 3. Place the bucket onto a cleaning trolley. 4. Raise/ lower the bed to a convenient cleaning height 5. Dampen or rinse a cloth in the cleaning solution 6. Wipe the bed framework, starting from the top working downwards to the base and to the castor/ wheels NOTE Frequently turn the cloth and rinse in the cleaning solution. Change the cleaning solution when it becomes soiled. 7. Use the chosen cleaning solution to remove any grease marks or stubborn stains 8. Leave to dry 9. Lower/ raise the bed to the original position 10. Dispose of the cloth (refer to Trust policy) when the task is completed 11. After use, all equipment should be checked, cleaned, dried and returned to the storage area 12. Remove gloves and wash hands 109 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 125
  72. 72. b) Glass Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Never mix cleaning agents, as poisonous gases could result (refer to manufacturers’ instructions) • External window cleaning procedure can be used for internal glass • Report any defects to your supervisor • If cleaning an electric-movable door, then switch it off • All equipment should be left clean/dry and tidy in storage area after use • Colour-Coded Cloths x 2 • Colour-Coded Gloves • Colour-Coded Labelled Spray Bottle • Glass Cleaner • General Purpose Detergent or General Surface Cleaner Internal Glass and Mirrors 110 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 126
  73. 73. Method 1. Wash hands and put on gloves 2. Prepare the cleaning solution in a well ventilated area (refer to manufacturers’ instructions) 3. Spray the Glass Cleaner or cleaning solution onto the cloth. 4. Wipe the glass surface, starting from the top and working down in a figure-of-eight (8) pattern covering all of the surface. 5. Buff to a shine with a second cloth to remove smears 6. Dispose of the cloth (refer to Trust policy) when the task is completed 7. After use, all equipment should be checked, cleaned, dried and returned to the storage area 8. Remove gloves and wash hands. 111 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 127
  74. 74. Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Never mix cleaning agents, as poisonous gases could result (refer to manufacturers’ instructions) • Refer to Trust step ladder Health and Safety policy • All equipment should be left clean/dry and tidy in storage area after use. • Colour-Coded Bucket • Colour-Coded Cloth or Applicator • Colour-Coded Gloves • Colour-Coded Scraper/Non-Abrasive Pad • Extension Pole • Squeegee Blade • Step Ladder • Warning Signs • Glass Cleaner or General Purpose Cleaner External Glass 112 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 128
  75. 75. Method 1. Plan work route 2. Wash hands and put on gloves 3. Display the warning signs in the area, ensuring all signs are visible. 4. Assemble the equipment and check for safety 5. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions). 6. Using the cloth or applicator apply the cleaning solution. 7. Using a Squeegee Blade, wipe the glass surface, starting from the top and working down in a figure-of-eight (8) pattern. Use an extension pole for windows beyond reach. NOTE The Squeegee Blade should be wiped after each completed stroke or if it is lifted from the surface 8. Use a scraper or non abrasive pad to remove stubborn stains. 9. Wipe the window frames with a clean colour-coded cloth. 10. Dispose of the cloth (refer to Trust policy) when the task is completed 11. After use, all equipment should be checked, cleaned, dried and returned to the storage area 12. Remove gloves and wash hands. 113 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 129
  76. 76. Dusting c) High Dusting Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Check pictures, hangings and clocks are secure • Do not over-stretch when using the telescopic facility • Do not climb on chairs • All equipment should be left clean, dry and tidy in storage area after use. • Colour-Coded Cloth Roll/Static Head • Colour-Coded Gloves • Laundry Bag • Telescopic Tool High Dusting 114 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 130
  77. 77. Method 1. Wash hands and put on gloves 2. Place the cloth or static head on the High Dusting tool and adjust to the correct height 3. Hold the telescopic tool and draw the cloth roll/static head along top surfaces; pipes, ledges around light fittings and window ledges ensuring no dust falls down. 4. Replace the cloths/static heads when they become dirty 5. Dispose of the cloths (refer to Trust policy) when the task is completed or if re-usable heads, place in a laundry bag 6. After use, all equipment should be checked, cleaned, dried and returned to the storage area 7. Remove gloves and wash hands 115 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 131
  78. 78. d) Furniture Polishing Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Report any defects to your supervisor • All equipment should be clean and dry and tidy before use. • Colour-Coded Cloths x 2 • Colour-Coded Gloves • Damp Dust System (refer to the Damp Dusting Method Statement) • Furniture Polish Furniture Polishing 116 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 132
  79. 79. Method 1. Plan work route, when necessary, remove furniture and equipment. 2. Wash hands and put on gloves 3. Remove items from the surface to be cleaned 4. Damp dust all surfaces (refer to the Damp Dusting method statement) 5. Apply the furniture polish on to the cloth 6. Polish the furniture, wiping in overlapping straight lines 7. Buff to a shine with a second cloth 8. Dispose of the cloth (refer to Trust policy) when the task is completed 9. Replace items on to the clean surface 10. When the area is completely dry, return the furniture to original position. 11. After use, all equipment should be checked, cleaned, dried and returned to the storage area 12. Remove gloves and wash hands 117 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 133
  80. 80. e) Walls Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Ensure hands are dry when plugging or unplugging electrical machinery. • Colour-Coded Bucket • Colour-Coded Cloth • Colour-Coded Gloves • Colour-Coded Goggles • Colour-Coded Labelled Spray Bottle • Abrasive Pad • Access Equipment for example, Platform Steps • High Dusting Equipment (Refer to the High Dusting Method Statement) • Masking Tape (To Cover Electrical Sockets) • Plastic Sheeting (if required) • Wall Washing Machine with Circuit Breaker • Warning Signs • General Surface Cleaner or General Purpose Detergent Wall Washing 118 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 134
  81. 81. • When plugging a machine into an electric socket, make sure the switch is in the off position • When using electrical equipment, a circuit breaker should be used if appropriate • Always make sure to plug the machine into a free plug socket. If non- available, ask a supervisor before unplugging any other machines • Do not adjust or change the fittings on the machine when it is plugged in • Check the power supply cables and plug for damage, report and label if necessary, remove and do not use • Ensure circuit breaker is in power socket before inserting a machine plug • Always keep cable behind the Wall Washing Machine • Always use a warning sign ‘cleaning in progress’, position to be effective • Ensure that portable appliance testing (PAT) has been undertaken in the last 12 months. If not, do not use, remove and report to supervisor • If possible, work from ground level rather than use access equipment • Check access equipment carefully before use and when moving from one area to another • Cover electric sockets with masking tape • Check the condition of the wall, paint or finish to ensure suitability of cleaning agent • Avoid splashes of General Surface Cleaner on furniture, curtains or floor. • Report any damage to surfaces to your supervisor. • Do not over stretch. • All equipment should be left clean, dry and tidy in storage area after use 119 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 135
  82. 82. Method 1. Wash hands and put on gloves 2. Put on goggles 3. Display the warning signs in the area, ensuring all signs are visible. 4. Assemble the equipment and check for safety. 5. Cover the electric sockets with masking tape 6. Place dust sheets or plastic sheeting on floors, to protect from spillages 7. Remove furniture or cover with dust sheets 8. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions). 9. Ventilate the area 10. High dust to remove loose dust and dirt (refer to the High Dusting method statement) Clean the wall by: either • apply the cleaning solution to the wall wiping from bottom to top, allowing a short time for the cleaning agent to work. Then rinse-wipe the wall from top to bottom, to leave the wall as dry as possible. Or • insert a circuit breaker into a power socket keeping the cable behind, plug in a Wall Washing machine, then apply cleaning solution to the wall working from bottom to top. Allow a short time for the cleaning agent to work. Then rinse- wipe the wall from top to bottom, to leave the wall as dry as possible. 11. Remove drips and runs as they occur. 12. With dry hands, remove the plug from the mains socket and re-wind the electricity cable when task is completed 13. After use, all equipment should be checked, cleaned, dried and returned to the storage area 14. Remove gloves and wash hands. 120 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 136
  83. 83. Spot cleaning 15. Rinse and wring out a cloth in the cleaning solution. 16. Wipe the soiled area from the outside of the mark towards the centre 17. Rinse with water 18. Remove drips and runs as they occur. 19. Dispose of the cloth (refer to Trust policy) when the task is completed 20. When the area is completely dry, return the furniture to original position. 21. After use, all equipment should be checked, cleaned, dried and returned to the storage area 22. Remove gloves and wash hands 121 The NHS Healthcare Cleaning Manual Cleaning Method Statements GeneralCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 137
  84. 84. Kitchen Cleaning a) Ice-Making Machine Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Ensure hands are dry when plugging or unplugging electrical machinery • Clean areas contaminated by your cleaning • Report any malfunction or damage of equipment to supervisor/manager • Mop up any spillages on floor • All equipment should be left clean, dry and tidy in storage area after use. • Colour-Coded Bucket • Colour-Coded Cloths • Colour-Coded Gloves • Non-Abrasive Pad • General Purpose Detergent Ice-Making Machine 122 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 138
  85. 85. Method 1. Wash hands and put on gloves 2. Disconnect the Ice-Making machine from the mains socket 3. Empty the ice bin and dispose of the ice 4. Transfer the ice to a freezer if necessary 5. Remove all detachable parts 6. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions) 7. Dampen or rinse a cloth in the cleaning solution and wring out well 8. Clean all surfaces of the bin including the dispensing area and drainage area NOTE Frequently rinse the cloth in the cleaning solution. Change the cleaning solution when it becomes soiled. 9. Rinse with clear water 10. Pour some of the cleaning solution down the drain of the Ice-Making machine to clean 11. Clean the overflow of the Ice-Making machine 12. Re-assemble the detachable parts correctly 13. Plug the Ice-Making machine into the mains socket and test for correct operation 14. After use, all equipment should be checked, cleaned, dried and returned to the storage area. Dispose of the cloth (refer to Trust policy) when the task is completed 15. Remove gloves and wash hands 123 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 139
  86. 86. 124 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 140
  87. 87. b) Manual Washing Up Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Report any damage/breakages • All equipment should be left clean, dry and tidy in storage area after use • Colour-Coded Cloth/Paper • Colour-Coded Gloves • Colour-Coded Scraper • Abrasive Pad • Polypropylene Scrubbing Brush • General Purpose Detergent Manual Washing Up 125 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 141
  88. 88. Method 1. Wash hands and put on gloves 2. Remove all residual waste from crockery and place in a waste container 3. Empty the sink of any utensils 4. Sort the items for washing into soil categories, (cleanest to dirtiest). 5. Pre-wash heavily soiled items first 6. Fill the sink with hot water, adding recommended General Purpose Detergent (refer to manufacturers’ instructions) 7. Immerse soiled items into the hot cleaning solution water, 8. Transfer clean items to a rinsing sink and disinfect if necessary. 9. Rinse all items thoroughly and wipe with cloth/paper or leave to dry. 10. Clean sink, drainers, splashbacks, taps and plugs thoroughly, (refer to the sink cleaning method). 11. Ensure all surrounding areas are clean and uncontaminated 12. Dispose of the cloth (refer to Trust policy) when the task is completed 13. After use, all equipment should be checked, cleaned, dried and returned to the storage area 14. Remove gloves and wash hands 126 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 142
  89. 89. c) Mechanical Waste Disposal Unit Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Ensure hands are dry when plugging or unplugging electrical machinery. • When plugging a machine into an electric socket, make sure the switch is in the off position • Do not adjust or change the fittings on the machine when it is plugged in • Check the power supply cables and plug for damage, report and label if necessary, remove and do not use • Always use a warning sign ‘cleaning in progress’, position to be effective • Ensure the Floor Cleaning Machine is clean prior use • Colour-Coded Bucket • Colour-Coded Cloths • Colour-Coded Gloves • Non-Abrasive Pad • Warning Signs • General Purpose Detergent General Surface Cleaner or Degreaser Mechanical Waste Disposal Unit 127 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 143
  90. 90. Method 1. Wash hands and put on gloves 2. Operate the waste unit to dispose of any residual waste. 3. Disconnect equipment from the mains socket. 4. Dismantle the waste disposal unit, (follow manufacturers’ instructions or supervisors instructions) 5. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions). 6. Dampen or rinse a cloth in the cleaning solution and wring out well 7. Thoroughly wipe clean all detachable parts, rinse and dry. 8. Clean all the outer casing, pipes and cable thoroughly. 9. Clean the surrounding area and avoid further contamination. NOTE Frequently rinse the cloth in the cleaning solution. Change the cleaning solution when it becomes soiled. 10. Re-assemble the Waste Unit 11. Plug the Waste Unit into the mains socket and test for correct operation. 12. After use, all equipment should be checked, cleaned, dried and returned to the storage area. 13. Dispose of the cloth (refer to Trust policy) when the task is completed 14. Remove gloves and wash hands. • Ensure the Floor Cleaning Machine is clean prior use • Ensure that portable appliance testing (PAT) has been undertaken in the last 12 months. If not, do not use, remove and report to supervisor • All equipment should be left clean, dry and tidy in storage area after use. 128 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 144
  91. 91. 129 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 145
  92. 92. d) Microwave Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Never mix cleaning agents, as poisonous gases could result (refer to manufacturers’ instructions) • Ensure hands are dry when plugging or unplugging electrical machinery. • Ensure all areas contaminated by cleaning are thoroughly cleaned • Report any malfunction or damage of equipment to supervisor/manager • All equipment should be left clean, dry and tidy in storage area after use • Colour-Coded Bucket • Colour-Coded Cloth • Colour-Coded Gloves • Paper Towel Roll • General Purpose Detergent General Surface Cleaner or Degreaser Microwave 130 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 146
  93. 93. Method 1. Wash hands and put on gloves 2. Disconnect the microwave from the mains socket 3. Remove all detachable parts to a safe cleaning area 4. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions). 5. Thoroughly clean all detachable parts, rinse and dry. 6. Remove excess soil and food debris from the interior of the microwave 7. Dampen or rinse a cloth in the cleaning solution and wring out well 8. Clean all internal and external surfaces of the microwave, paying particular attention to the corners and top NOTE Frequently rinse the cloth in the cleaning solution. Change the cleaning solution when it becomes soiled. 9. Rinse with clear water and dry with a paper towel roll. 10. Re-assemble the detachable parts correctly 11. Plug the microwave into the mains socket 12. After use, all equipment should be checked, cleaned, dried and returned to the storage area. 13. Dispose of the cloth (refer to Trust policy) when the task is completed. 14. Remove gloves and wash hands 131 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 147
  94. 94. 132 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 148
  95. 95. e) Ovens Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • When removing items beware parts of the oven could be hot • Never mix cleaning agents, as poisonous gases could result (refer to manufacturers’ instructions) • Ensure hands are dry when plugging or unplugging electrical machinery • Colour-Coded Cloths • Colour-Coded Gauntlet Gloves or Safety Gloves • Colour-Coded Labelled Spray Bottle • Colour-Coded Scraper • Goggles • Mask • Non-Abrasive Pads • Plastic Sheeting (if required) • Warning Signs • General Purpose Detergent Degreaser or Oven Cleaner Ovens 133 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 149
  96. 96. Method 1. Wash hands and put on gloves 2. Put on goggles and mask 3. Display the warning signs in the area, ensuring all signs are visible. 4. Place plastic sheeting on to the floor, to protect from spillages 5. Switch the gas/electricity off 6. Ensure the equipment is at the correct temperature for the task 7. Remove all detachable parts to a safe cleaning area (or soak tank). 8. Remove internal shelves and panels 9. Remove excess soil 10. Prepare the cleaning solution in a well-ventilated area (refer to manufacturers’ instructions). 11. Dampen or rinse a cloth in the cleaning solution and wring out well 12. Thoroughly wipe clean all detachable parts, rinse and dry. 13. For stubborn stains/soil use oven cleaner/degreaser, (refer to manufacturers’ instructions) NOTE Frequently rinse the cloth in the cleaning solution. Change the cleaning solution when it becomes soiled. 14. Pay particular attention cleaning inside of the oven, especially where a hot oven is required. • Ensure all areas contaminated by cleaning are thoroughly cleaned • Report any malfunction or damage of equipment to supervisor/manager • All equipment should be left clean, dry and tidy in storage area after use. 134 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 150
  97. 97. 15. Allow sufficient contact time for the cleaning solution to soften soil. 16. Remove all cleaning solution from the surface, rinse and leave to dry. 17. Clean inside and outside of the oven and its immediate environment. 18. Re-assemble the detachable parts correctly 19. Re-connect the gas/electricity. Test for correct operation. Re-ignite, pilot lights where necessary. 20. After use, all equipment should be checked, cleaned, dried and returned to the storage area. 21. Dispose of the cloth (refer to Trust policy) when the task is completed. 22. Remove gloves and wash hands. 135 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 Amend 14/4/04 10:45 am Page 151
  98. 98. f) Refrigerator Task Equipment Required Health and Safety • Refer to Trust policy for guidance on all cleaning processes, colour- coding, equipment, protective clothing, fluids and methods • Report any items of damage, heavy soiling and disrepair • Report any signs of infestation • Clean areas contaminated by your cleaning • Mop up any spillages on floor • All equipment should be left clean, dry and tidy in storage area after use. • Colour-Coded Bucket • Colour-Coded Cloths • Colour-Coded Gloves • Non-Abrasive Pad • General Purpose Detergent Refrigerator 136 The NHS Healthcare Cleaning Manual Cleaning Method Statements KitchenCleaning NHS cleaning manualv2 TXT V6 14/4/04 10:37 am Page 152

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