Understanding the Evolution
of Users’ Personal Information
    Management Practices

             Manas Tungare
       Adv...
Research Area Overview

Human Computer Interaction




        Personal
                              Multi-Platform
     ...
Personal
Information
Management
Information In Many Forms




                            Jones 2002
Mind-boggling Amounts


   126     Email messages per day



 53364     Messages in personal archive



123997     Files i...
Personal Information

                                   Information about a person
      Information kept for
           ...
Information is Fragmented
     Across Collections




                          Boardman 2004
Current Research
        Kelly 2006
      Boardman 2004                                Whittaker 1996
                    ...
Information is Fragmented
       Across Devices




                            Tungare 2006
Research Questions
1. Using Multiple Devices for PIM

 • How do devices affect information flows?
 • Inter-relationships between devices
  • F...
Expected findings

• Hypothesis: The device is an important
  consideration, which, in addition to the
  specific collection...
2. Evolution of PIM Practices

• Natural transitions in life
 • High school to college
 • Grad school to industry
• Is the...
Expected findings

• Hypothesis: There is a pattern in which
  users develop strategies for PIM.
• This pattern can be reifi...
Methodology
Studying PIM

• PIM is highly individualized & contextual
• Tools are just the surface
 • Deeper understanding needed
• Ap...
Study 1: PIM & Multiple Devices

 • Survey + Interviews
 • What activities do you perform on each
   device?
 • What data ...
Study 2: PIM over time

• Longitudinal study of users across natural
  transitions in life
• Recruited while still in “pre...
Expected Contributions
An understanding of ...


• how PIM practices are influenced by devices.
• how PIM practices change over time.
• how custom...
Significance

• Implications from findings will inform the
  design of new tools & applications
• New devices designed to in...
Summary
• PIM is an interesting area in HCI where a
  deeper understanding of users’ practices
  would benefit lots of user...
Your feedback is appreciated!


                         ?
    ?
   manas.tungare.name/publications
        manas@tungare....
Upcoming SlideShare
Loading in …5
×

Understanding the Evolution of Users' Personal Information Practices

947 views

Published on

Slides for my talk at INTERACT 2007 Doctoral Consortium.
Rio de Janeiro, September 11, 2007.

Published in: Technology, Education
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
947
On SlideShare
0
From Embeds
0
Number of Embeds
33
Actions
Shares
0
Downloads
39
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Understanding the Evolution of Users' Personal Information Practices

  1. 1. Understanding the Evolution of Users’ Personal Information Management Practices Manas Tungare Advisor: Manuel Pérez Quiñones Watch on your laptop: manas.tungare.name/now
  2. 2. Research Area Overview Human Computer Interaction Personal Multi-Platform Information User Interfaces Management
  3. 3. Personal Information Management
  4. 4. Information In Many Forms Jones 2002
  5. 5. Mind-boggling Amounts 126 Email messages per day 53364 Messages in personal archive 123997 Files in home directory Anecdotal numbers; not real data.
  6. 6. Personal Information Information about a person Information kept for kept by and under the control personal use. of others. E.g. files, documents. E.g. health information. Information experienced by Information directed to a a person but outside her person. control. E.g. email, IM. E.g. books, websites browsed. Jones 2006
  7. 7. Information is Fragmented Across Collections Boardman 2004
  8. 8. Current Research Kelly 2006 Boardman 2004 Whittaker 1996 Gwizdka 2002 All Collections Email Jones 2005 Folders Documents Boardman 2004 Paper Bruce 2004 Malone 1983 Bookmarks Abrams 1998 Jones 2006
  9. 9. Information is Fragmented Across Devices Tungare 2006
  10. 10. Research Questions
  11. 11. 1. Using Multiple Devices for PIM • How do devices affect information flows? • Inter-relationships between devices • Formation of groups of devices • Attaining equilibrium in the information ecosystem • Custom strategies influenced by devices • Device failures
  12. 12. Expected findings • Hypothesis: The device is an important consideration, which, in addition to the specific collection, affects PIM practices. • Finding(s): Exactly how a device (or group) affects PIM • E.g. why do people use their address book on their phone, but not on their computer?
  13. 13. 2. Evolution of PIM Practices • Natural transitions in life • High school to college • Grad school to industry • Is there a pattern of stages in which information management practices change in response to these transitions? • How is equilibrium achieved?
  14. 14. Expected findings • Hypothesis: There is a pattern in which users develop strategies for PIM. • This pattern can be reified and made known to the next set of users who are going to make similar transitions. • Tool designers can take these patterns into account.
  15. 15. Methodology
  16. 16. Studying PIM • PIM is highly individualized & contextual • Tools are just the surface • Deeper understanding needed • Approaches: browsing versus searchingTeevan 2004 • Personalities: filers versus pilers Malone 1983
  17. 17. Study 1: PIM & Multiple Devices • Survey + Interviews • What activities do you perform on each device? • What data do you keep on each device? • What pairs of devices do you keep synchronized? • What failures have you encountered?
  18. 18. Study 2: PIM over time • Longitudinal study of users across natural transitions in life • Recruited while still in “pre-” phase • Graduating students moving to industry • Undergrads continuing to grad school • Spot interviews, longer stories, observation, diary studies [Details are still being worked out.]
  19. 19. Expected Contributions
  20. 20. An understanding of ... • how PIM practices are influenced by devices. • how PIM practices change over time. • how custom strategies develop. • what parameters affect the evolution of these practices, and in what way.
  21. 21. Significance • Implications from findings will inform the design of new tools & applications • New devices designed to integrate better into a user’s existing information environment • A clearer understanding of users’ frustration at the current state-of-the-art in multi-device PIM.
  22. 22. Summary • PIM is an interesting area in HCI where a deeper understanding of users’ practices would benefit lots of users. • Open questions in PIM research include understanding how people use multiple devices for information management & how their strategies evolve over time. • (Hopefully,) my work will help answer these and design future devices and apps better.
  23. 23. Your feedback is appreciated! ? ? manas.tungare.name/publications manas@tungare.name

×