Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Simple, effective 'Synthetic End-User Experience Monitoring' with ManageEngine Applications Manager

2,372 views

Published on

Ensure that your critical network services are up and running. Quickly identify, isolate and resolve performance issues with applications before the users are affected.
Check out the presentation to know more about End-user experience monitoring of business-critical services from both local and remote locations.

  • Be the first to comment

  • Be the first to like this

Simple, effective 'Synthetic End-User Experience Monitoring' with ManageEngine Applications Manager

  1. 1. ManageEngine® Applications ManagerSynthetic End User Experience Monitoringwww.manageengine.com/apm
  2. 2. Today, we’ll cover: How we do it: Getting Started with Applications Manager EUM What else we do: How does it help? Other Monitoring capabilitiesThe need for end-user monitoring solutions What we do: Applications Manager EUM Highlights What is it? End User Experience Monitoring (EUEM) 2
  3. 3. What is End-User Experience Monitoring
  4. 4. End-User Experience Monitoring What is End-User Experience Monitoring ?
  5. 5. How does End-User Experience Monitoring help you
  6. 6. The need for end-user monitoring solutions To To uptime of critical end-user uptime of critical end-user To To quality of services and meet quality of services and meetmonitormonitor services. services. improve improve promised SLAs. promised SLAs. To To application performance and application performance and To To application performance issues application performance issues user experience from multiple user experience from multiple before business users are before business users aremeasuremeasure prevent prevent locations. locations. impacted impacted To To To To maximum mileage out of your maximum mileage out of your capacity for future server and capacity for future server and investments in expensive ERP investments in expensive ERP plan plan application upgrades. application upgrades. achieve achieve solutions. solutions.
  7. 7. What do we do for End User Experience Monitoring
  8. 8. Applications Manager EUM Highlights Website Performance • Ensure maximum website uptime and quick response times. Website • Monitor URLs, Virtual Hosts andPerformance Intranet from end-user perspective. • Generate reports to view performance of the website over a period of time.
  9. 9. Applications Manager EUM Highlights Web Application Performance • Monitor performance of multi-step web applications, like adding items to a shopping cart. Web Application • Generate synthetic transactions for measuring quality of end-userPerformance experience. • Monitor web pages that require an authenticated login. • Do the same for every app server in your Web Server Clusters.
  10. 10. Applications Manager EUM Highlights Real Browser Monitoring • Monitor web apps using a real browser like Internet Explorer. Real • Easy-to-use transaction recorder: Browser Capture all the steps involved inMonitoring complex web transactions/HTTP requests and playback user sessions. • Monitor application performance and availability from multiple locations like branch offices.
  11. 11. Applications Manager EUM Highlights Simplify troubleshooting • Get instant notifications for connectivity problems, slow page Simplify load and content errors.Troubleshooting • Validate the web page for specific error messages. • Validate dynamic web pages that pull data from databases.
  12. 12. Applications Manager EUM Highlights Mobile APIs and Capacity Planning • Monitor APIs used by mobile devices and other services.Mobile APIs • Knowing the latency of backendand Capacity APIs help you measure mobile app Planning user experience. • Monitor each application server serving request for best mileage. • Plan your capacity for future web server and application upgrades.
  13. 13. Applications Manager EUM DashboardMonitor business-critical network services from enterprise branch offices or actual customer locations.
  14. 14. Applications Manager EUM Details Page Measure end-user experience of network services & apps
  15. 15. Applications Manager EUM Reports Generate reports to view performance of the website over a period of time.
  16. 16. Network Services MAIL DNS LDAP PING SERVER SERVERApplications Manager also supports End-User Transactions orInternet Service Protocols like:• POP • Web Server Response Time• SMTP • TCP Port Checks• FTP • ICMP - Ping• Telnet/SSH • SAP CCMS• Application & Web Server Response Times • SOAP Web Services checks• Database Query and Connection Times • Custom Scripting
  17. 17. Network Services MAIL DNS LDAP PING SERVER SERVER Take Control of your Mail Server Take Control of your Mail Server Calculate the round-trip time (RTT) of Calculate the round-trip time (RTT) ofyour mail server. We send and fetch anyour mail server. We send and fetch an email to ensure your server is up. email to ensure your server is up.
  18. 18. Network Services MAIL DNS LDAP PING SERVER SERVER Effective DNS Server Monitoring Effective DNS Server Monitoring Monitor DNS server statistics like Monitor DNS server statistics like availability and performance. availability and performance.
  19. 19. Network Services MAIL DNS LDAP PING SERVER SERVER Manage your LDAP environment Manage your LDAP environment Ensure that your LDAP server is up and Ensure that your LDAP server is up and running. Monitor login and response running. Monitor login and response time and search result details. time and search result details.
  20. 20. Network Services MAIL DNS LDAP PING SERVER SERVER Packet Statistics and RTT Packet Statistics and RTT Track the accessibility of a host or an IP Track the accessibility of a host or an IP address. Check the availability of a server or address. Check the availability of a server or network device and monitor packet network device and monitor packet statistics. statistics.
  21. 21. Site24x7 Integration Applications Manager supports integration with Site24x7, the website monitoring service based on the SaaS model from ManageEngine.Benefits • Availability and health reports from over 40+ locations. • Automatically syncing of groups of URL(s) configured in Site24x7 with Applications Manager. • Single Alarm Console.
  22. 22. Site24x7 Integration
  23. 23. How does Applications Manager’s End-User Monitoring Work
  24. 24. Applications Manager EUM - WorkingGetting Started with EUM STEP 2 STEP 2 Install agents in Install agents in Configure APM Configure APM Download Download your branch offices your branch offices web Client to web Client to EUM agents EUM agents or customer or customer view metrics. view metrics. locations locations STEP 1 STEP 1 (For multi-location STEP 3 STEP 3 monitoring)
  25. 25. Applications Manager EUM - Working The Working of EUM Agents
  26. 26. What are our other Monitoring capabilities
  27. 27. Other EUM Capabilities Application Servers Messaging / Databases Middleware ComponentsServers (Physical, ManageEngine ManageEngineVirtual And Cloud) Applications Applications Web Services Manager Manager ManageEngine Products: OpManager OpStor ServiceDesk Plus
  28. 28. Try it out for yourself, today.Live Demo : http://demo.appmanager.comWebsite : http://www.manageengine.com/apmProduct Editions: Professional Trial Edition : 30 day evaluation without restrictions Enterprise Edition : Distributed set up for scalability

×