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How to get rich and famous with dataporn @ 15th Service Design Drinks Hamburg

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I did a little talk about the importance of empathic data analysis in the context of Service Design (Thinking).

For more information about the Service Design Drinks group in Hamburg visit http://uxhh.de/sd/

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How to get rich and famous with dataporn @ 15th Service Design Drinks Hamburg

  1. 1. @SanktPony #servicedesignhh How to get rich and famous**) with dataporn 15th Service Design Drinks Hamburg
  2. 2. @SanktPony #servicedesignhh
  3. 3. @SanktPony #servicedesignhh
  4. 4. @SanktPony #servicedesignhh „The purpose of Service Design methodologies is to design according to the needs of customers or participants, so that the service is user-friendly, competitive and relevant to the customers.“
  5. 5. @SanktPony #servicedesignhh Using insights to create products.
  6. 6. @SanktPony #servicedesignhh „Not everything that can be counted counts, and not everything that counts can be counted.“
  7. 7. @SanktPony #servicedesignhh Service Design
  8. 8. A) Quantitative problem @SanktPony #servicedesignhh
  9. 9. @SanktPony #servicedesignhh
  10. 10. @SanktPony #servicedesignhh And this is what is currently being analysed: 1%.
  11. 11. @SanktPony #servicedesignhh + =
  12. 12. @SanktPony #servicedesignhh B) Qualitative problem
  13. 13. @SanktPony #servicedesignhh
  14. 14. @SanktPony #servicedesignhh
  15. 15. @SanktPony #servicedesignhh
  16. 16. @SanktPony #servicedesignhh + =
  17. 17. @SanktPony #servicedesignhh + = =?
  18. 18. @SanktPony #servicedesignhh + = =?
  19. 19. @SanktPony #servicedesignhh + = =+
  20. 20. @SanktPony #servicedesignhh
  21. 21. @SanktPony #servicedesignhh
  22. 22. @SanktPony #servicedesignhh A little quiz. Persons of public interest German Blonde Born in 1986 Have a middle name Testimonials Earn money with soft drinks Appeared on RTL television several times
  23. 23. @SanktPony #servicedesignhh
  24. 24. @SanktPony #servicedesignhh A short survey
  25. 25. @SanktPony #servicedesignhh
  26. 26. @SanktPony #servicedesignhh
  27. 27. @SanktPony #servicedesignhh
  28. 28. @SanktPony #servicedesignhh
  29. 29. @SanktPony #servicedesignhh Now it’s your turn.
  30. 30. @SanktPony #servicedesignhh The Five Whys
  31. 31. @SanktPony #servicedesignhh Why Why Why Why Why
  32. 32. @SanktPony #servicedesignhh
  33. 33. @SanktPony #servicedesignhh
  34. 34. @SanktPony #servicedesignhh What would a service look like that drives us to decaf?
  35. 35. @SanktPony #servicedesignhh
  36. 36. @SanktPony #servicedesignhh Twitter @SanktPony & @HAPPYGOFIKA XING/LinkedIn Malte Tietjen Mail hej@happygofika.com

I did a little talk about the importance of empathic data analysis in the context of Service Design (Thinking). For more information about the Service Design Drinks group in Hamburg visit http://uxhh.de/sd/

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