E commerce


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  • A firewall is a device or set of devices designed to permit or deny network transmissions based upon a set of rules and is frequently used to protect networks from unauthorized access while permitting legitimate communications to pass.
  • E commerce

    1. 1. E-COMMERCE Abhishek Ankit Biswajeet Bibhu Sakti
    2. 2. Commerce• Commerce: Exchange of Goods / Services• Contracting parties: Buyer and Seller• Fundamental principles: Trust and Security• Intermediaries:• Direct (Distributors, Retailers)• Indirect (Banks, Regulators)• Money is a medium to facilitate transactions
    3. 3. E-Commerce• Electronics Commerce.• Buying and Selling over Internet.• Includes the entire process of developing, marketing, selling, delivering, servicing and paying.
    4. 4. TYPES• business-to-business (B2B)• 80% of e-commerce – inventory management – distribution management – channel management – and payment management• business to-consumer (B2C) – Amazon.com, Drugstore.com,Beyond.com, – Barnes and Noble and ToysRus
    5. 5. TYPES• business-to-government (B2G) – It refers to the use of the Internet for public procurement, licensing procedures, and other government-related operations.• consumer-to-consumer (C2C) – commerce between private companies or consumers e.g.-e-bay
    6. 6. TYPES• mobile commerce (m-commerce )• It is the buying and selling of goods and services through wireless technology – cellular telephones and – personal digital assistants (PDAs).• Japan is seen as a global leader in m- commerce
    7. 7. FEATURES• Easy and Global access• 24 X 7 availability.• Customized Products and Services.• Back office Integration.
    8. 8. STEPS• Attracts prospects to your site. • Positive Online experience. • Value over traditional retail.• Convert prospects to customers. • Provide customized services. • Online ordering billing and payment.• Keep them coming back • Online customers service. • Offer more products and services.
    9. 9. PAYMENT BASIS• Credit card.• Electronics cheques.• Anonymous payments.• Smart cards.
    10. 10. RISKS• Customer’s risk• Dishonest merchants• Dispute over transaction• Inappropriate use of transaction details.• Merchants risk• Forged instruments• Disputed charges• Insufficient funds in customers account.
    11. 11. E-Commerce Security• Authorization, Access Control: –protect intranet from hordes: Firewalls• Confidentiality, Data Integrity: –protect contents against snoopers: Encryption• Authentication: – both parties prove identity before starting transaction: Digital certificates• Non-repudiation: –proof that the document originated by you & you only: Digital signature
    12. 12. Anonymity of Purchaser
    13. 13. • The e-commerce market is projected to grow to 46,520 crore by 2011, which then will be a 400% growth in the last 5 years
    14. 14. CONCLUSION• Indian e Commerce space percentage is getting higher as more and more online retailers enter the market.• Most e-commerce sites have been targeted towards the NRIs with Gift delivery services, books, Audio and videocassettes e.t.c.• Good use of e Commerce by banks.• Even the stock exchanges coming online providing online stock portfolio.• Facebook & social networking.