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1 of 13
Open Day
           MARCH
     Umair Sayyed
This Financial Year 12-13

         120 Customers


Next Financial Year 13-14
         1000+ Customers*
                      * Personal Target
Month in Cabin
Implementation
 • Alconphis #telecom            • Ino Brands

 • Peachtree Networks #telecom   •MSL Learning

 • Cockerill Exports (Website)


Sales
 • Wave Tec                      • Ankur Lighting

 • Masala Pav Ventures           • Eywa LLC

 • i Media Entertainment

 • Tulsi Medicals
Support
Accounts
             Mar – 13   Feb - 13   Jan – 13   Nov – 12   Oct -12   Sept –13   Aug - 13

 Bugs            21       32         32         13         22        14          6

Usability        21       18         21         20         13        16         11




            40

            30

            20
                                                                   Bugs
            10
                                                                   Usabilty
            0
Setup Module
             Mar – 13   Feb - 13   Jan – 13   Nov – 12   Oct -12    Sept –13   Aug - 13

 Bugs            9        17          9          8         7           6          5

Usability        22       32         30         17         12         16          2




            40
            30
            20
                                                                   Bugs
            10
                                                                   Usabilty
            0
Core
             Mar – 13   Feb - 13   Jan – 13   Nov – 12   Oct -12    Sept –13   Aug - 13

 Bugs            15       19         23          5         9           6          7

Usability        18       11         15          5         9           6          7




            30
            20
            10                                                     Bugs
            0                                                      Usabilty
Usability Issues
• Advance Payment. Suggestion: Allow making Advance Payment JV against
SO.

• UI of making Payment Entry against Invoice. #Nabin Worked on it.

• Tags search on List View. Currently, only for select fields.



• Error Reporting. Make in-built console and have error messages emailed to
us automatically.

• Make Cost Center optional feature. #suggested 2nd time.
Listening to Users
Customer’s Expectations
Received request from customers over a period


    • E-commerce

    • Check printing tool

    • Notification management tool

    • Human Resource – Accounts integration

    • Permission for Reports

    • Transactions import via spreadsheet

    • Getting started wizard
Sales


            Mar –   Feb -   Jan –   Nov –   Oct -   Sept –   Aug -
             13      13      13      12      12       13      13
Customer     6       12      9       12      9        9       5

Live Chat    85     116     116      95     110      110      95

  Trial     110     118     134     101      99      111      75
Accounts
Customer Speaks
Zel Ortiz:
Hope, in few years time, you (erpnext) will have thousands
of customers. Also hope servers won’t run slow in those
times 



                                          Massimo Palo:
    Just so that you know, ERPNext is a great accounting
    package with inventory management but it lacks CRM
                                                features.
Varshik Motwani:
Thank you for all your support and time. Please let Rushabh
know that hands down, you guys are the best at what you
do.



                                                     Steve:
Thanks for the help (with Website setup). Great product and
                                             great support.
Thanks

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March.umair

  • 1. Open Day MARCH Umair Sayyed
  • 2. This Financial Year 12-13 120 Customers Next Financial Year 13-14 1000+ Customers* * Personal Target
  • 3. Month in Cabin Implementation • Alconphis #telecom • Ino Brands • Peachtree Networks #telecom •MSL Learning • Cockerill Exports (Website) Sales • Wave Tec • Ankur Lighting • Masala Pav Ventures • Eywa LLC • i Media Entertainment • Tulsi Medicals
  • 5. Accounts Mar – 13 Feb - 13 Jan – 13 Nov – 12 Oct -12 Sept –13 Aug - 13 Bugs 21 32 32 13 22 14 6 Usability 21 18 21 20 13 16 11 40 30 20 Bugs 10 Usabilty 0
  • 6. Setup Module Mar – 13 Feb - 13 Jan – 13 Nov – 12 Oct -12 Sept –13 Aug - 13 Bugs 9 17 9 8 7 6 5 Usability 22 32 30 17 12 16 2 40 30 20 Bugs 10 Usabilty 0
  • 7. Core Mar – 13 Feb - 13 Jan – 13 Nov – 12 Oct -12 Sept –13 Aug - 13 Bugs 15 19 23 5 9 6 7 Usability 18 11 15 5 9 6 7 30 20 10 Bugs 0 Usabilty
  • 8. Usability Issues • Advance Payment. Suggestion: Allow making Advance Payment JV against SO. • UI of making Payment Entry against Invoice. #Nabin Worked on it. • Tags search on List View. Currently, only for select fields. • Error Reporting. Make in-built console and have error messages emailed to us automatically. • Make Cost Center optional feature. #suggested 2nd time.
  • 9. Listening to Users Customer’s Expectations Received request from customers over a period • E-commerce • Check printing tool • Notification management tool • Human Resource – Accounts integration • Permission for Reports • Transactions import via spreadsheet • Getting started wizard
  • 10. Sales Mar – Feb - Jan – Nov – Oct - Sept – Aug - 13 13 13 12 12 13 13 Customer 6 12 9 12 9 9 5 Live Chat 85 116 116 95 110 110 95 Trial 110 118 134 101 99 111 75 Accounts
  • 11. Customer Speaks Zel Ortiz: Hope, in few years time, you (erpnext) will have thousands of customers. Also hope servers won’t run slow in those times  Massimo Palo: Just so that you know, ERPNext is a great accounting package with inventory management but it lacks CRM features.
  • 12. Varshik Motwani: Thank you for all your support and time. Please let Rushabh know that hands down, you guys are the best at what you do. Steve: Thanks for the help (with Website setup). Great product and great support.