1.
Open Day
MARCH
Umair Sayyed

2.
This Financial Year 12-13
120 Customers
Next Financial Year 13-14
1000+ Customers*
* Personal Target

3.
Month in Cabin
Implementation
• Alconphis #telecom • Ino Brands
• Peachtree Networks #telecom •MSL Learning
• Cockerill Exports (Website)
Sales
• Wave Tec • Ankur Lighting
• Masala Pav Ventures • Eywa LLC
• i Media Entertainment
• Tulsi Medicals

4.
Support

5.
Accounts
Mar – 13 Feb - 13 Jan – 13 Nov – 12 Oct -12 Sept –13 Aug - 13
Bugs 21 32 32 13 22 14 6
Usability 21 18 21 20 13 16 11
40
30
20
Bugs
10
Usabilty
0

6.
Setup Module
Mar – 13 Feb - 13 Jan – 13 Nov – 12 Oct -12 Sept –13 Aug - 13
Bugs 9 17 9 8 7 6 5
Usability 22 32 30 17 12 16 2
40
30
20
Bugs
10
Usabilty
0

7.
Core
Mar – 13 Feb - 13 Jan – 13 Nov – 12 Oct -12 Sept –13 Aug - 13
Bugs 15 19 23 5 9 6 7
Usability 18 11 15 5 9 6 7
30
20
10 Bugs
0 Usabilty

8.
Usability Issues
• Advance Payment. Suggestion: Allow making Advance Payment JV against
SO.
• UI of making Payment Entry against Invoice. #Nabin Worked on it.
• Tags search on List View. Currently, only for select fields.
• Error Reporting. Make in-built console and have error messages emailed to
us automatically.
• Make Cost Center optional feature. #suggested 2nd time.

9.
Listening to Users
Customer’s Expectations
Received request from customers over a period
• E-commerce
• Check printing tool
• Notification management tool
• Human Resource – Accounts integration
• Permission for Reports
• Transactions import via spreadsheet
• Getting started wizard

10.
Sales
Mar – Feb - Jan – Nov – Oct - Sept – Aug -
13 13 13 12 12 13 13
Customer 6 12 9 12 9 9 5
Live Chat 85 116 116 95 110 110 95
Trial 110 118 134 101 99 111 75
Accounts

11.
Customer Speaks
Zel Ortiz:
Hope, in few years time, you (erpnext) will have thousands
of customers. Also hope servers won’t run slow in those
times 
Massimo Palo:
Just so that you know, ERPNext is a great accounting
package with inventory management but it lacks CRM
features.

12.
Varshik Motwani:
Thank you for all your support and time. Please let Rushabh
know that hands down, you guys are the best at what you
do.
Steve:
Thanks for the help (with Website setup). Great product and
great support.

13.
Thanks