1.
Open Day
Umair Sayyed
April 2013
Web Notes
Technologies Pvt. Ltd.

2.
Documentation
Sales Order
Delivery
Note
Quotation
Sales Taxes
Purchase Taxes
Opportunity
Lead

3.
Sessions
• QRES Tech - Derek Montgomery
• Mayur Patel (Purchases)
• NK Corporate House
• Indictrans
• i Media Entertainment
• Optics India
• Ian Hammond

4.
Product Support

5.
Support Ticket
Apr – 13 Mar – 13 Feb – 13 Jan – 13 Dec – 12 Nov – 12 Oct – 12 Sep – 12
204 238 360 450 387 403 376 352
0
100
200
300
400
500
Sept Oct Nov Dec Jan Feb Mar Apr
Support Ticket
Support Ticket

6.
New Customers
0
5
10
15
Sept Oct Nov Dec Jan Feb Mar Apr
Customer
Customer
Apr – 13 Mar – 13 Feb – 13 Jan – 13 Dec – 12 Nov – 12 Oct – 12 Sep – 12
9 6 12 9 10 12 9 9

7.
Test Drive

8.
Test Accounts
0
50
100
150
Sept Oct Nov Dec Jan Feb Mar Apr
Trial Accounts
Trial Accounts
Apr – 13 Mar – 13 Feb – 13 Jan – 13 Dec – 12 Nov – 12 Oct – 12 Sep – 12
78 110 118 134 120 101 99 111

9.
Chat Support
0
50
100
150
Sept Oct Nov Dec Jan Feb Mar Apr
Chat Support
Chat Support
Apr –
130
Mar – 13 Feb – 13 Jan – 13 Dec – 12 Nov – 12 Oct – 12 Sep – 12
115 85 116 116 100 95 110 110

10.
Picture Credits
• http://www.flickr.com/photos/aigle_dore/5951729963/in/
photostream/
• http://favim.com/image/568679/
• http://nickstraffictricks.com/776_funny-project-
management-cartoon/
• http://jokideo.com/funny-sign-free-brake-check/
• http://www.compgamer.com/home/11445/test-drive-
unlimited
• http://deanlindsay.com/sales-training/funny-sales-cartoon-
remembering-names/
• http://www.flickriver.com/photos/tags/comrade/interestin
g/

11.
Bye!!