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  1. 1. Managing Engineering and Technology Third Edition Babcock and Morse <ul><li>Project Organization, Leadership, and Control </li></ul><ul><li>Chapter 15 </li></ul>
  2. 2. Advanced Organizer
  3. 3. Chapter Objectives <ul><li>Describe the characteristics for a project manager </li></ul><ul><li>Describe methods of motivating teams </li></ul>
  4. 4. Modern Organizational Forms <ul><li>Increased Emphasis on Project Management </li></ul>
  5. 5. Elements of the Project Organization <ul><li>Project Officer: “Unifying Agent” bearing primary responsibility </li></ul><ul><ul><li>Project Manager </li></ul></ul><ul><ul><li>Project Engineer </li></ul></ul><ul><ul><li>Project Administrator </li></ul></ul>
  6. 6. Elements of Project Organization <ul><li>Key Functional Support </li></ul><ul><ul><li>Systems Analysis </li></ul></ul><ul><ul><li>Product Design and Analysis </li></ul></ul><ul><ul><li>QA and Reliability </li></ul></ul><ul><ul><li>Product Planning </li></ul></ul><ul><ul><li>Product Installation and Test </li></ul></ul><ul><ul><li>Training, Logistics Planning, and Field Support </li></ul></ul>
  7. 7. Conducting Projects Within: <ul><li>Functional Organization </li></ul><ul><ul><li>Project Manager is appointed to coordinate activities </li></ul></ul><ul><ul><ul><li>PJM has no line authority over most project personnel </li></ul></ul></ul><ul><ul><ul><li>Must lead by persuasion and influence </li></ul></ul></ul>
  8. 8. Conducting Projects Within: <ul><li>Project Organization </li></ul><ul><ul><li>PJM has direct control over all elements needed to execute the project </li></ul></ul>
  9. 9. Matrix Management <ul><li>Project personnel report to both functional and project managers </li></ul><ul><li>Project Manager controls </li></ul><ul><ul><li>Project Tasks </li></ul></ul><ul><ul><li>Project Resources </li></ul></ul><ul><ul><li>Project Schedule </li></ul></ul><ul><ul><li>AND is focal point for customer contact, project changes, and project communication </li></ul></ul>
  10. 10. Matrix Management <ul><li>Functional Manager is responsible for </li></ul><ul><ul><li>Assignment of functional specialists </li></ul></ul><ul><ul><li>Quality of work done with functional specialty </li></ul></ul><ul><ul><li>Selecting, evaluating, and rewarding work </li></ul></ul>
  11. 11. Effective Program Managers <ul><li>Need a blend of skills </li></ul><ul><ul><li>Technical </li></ul></ul><ul><ul><li>Administrative </li></ul></ul><ul><ul><li>Interpersonal </li></ul></ul>
  12. 12. Project Manager’s Scope <ul><li>Sets project priorities relative to other activities </li></ul><ul><li>Primary point of contact for customer </li></ul><ul><li>Defines the work to be performed by supporting departments in terms of cost, schedule, and performance </li></ul><ul><li>Controls the project budget </li></ul>
  13. 13. Project Manager’s Scope <ul><li>Responsible for design reviews </li></ul><ul><li>Responsible for configuration and design control </li></ul><ul><li>Responsible for source selection decisions </li></ul><ul><li>Responsible for project status reports </li></ul><ul><li>Performs merit review of assigned project personnel </li></ul>
  14. 14. Characteristics Associated with Success <ul><li>Commitment of parent organization, project manager, and client to </li></ul><ul><ul><li>Schedules </li></ul></ul><ul><ul><li>Budget </li></ul></ul><ul><ul><li>Technical Performance </li></ul></ul><ul><li>Frequent Feedback </li></ul><ul><li>Adequate Control </li></ul><ul><li>Public Support </li></ul>
  15. 15. Characteristics, cont . <ul><li>Reduced Bureaucratic Complexity (i.e. Red Tape) </li></ul><ul><li>Judicious use of planning and control tools </li></ul><ul><li>“ Projectized” 0rganization </li></ul><ul><li>Participative decision making within the team </li></ul><ul><li>Project management skills </li></ul><ul><li>Bottom Line </li></ul>
  16. 16. Characteristics Associated with Failure <ul><li>Inadequate project manager skills </li></ul><ul><li>Poor customer coordination and rapport </li></ul><ul><li>Poor rapport and coordination with own organization </li></ul><ul><li>Lack of Project Team participation </li></ul><ul><li>Poor project control </li></ul><ul><li>Lack of familiarity with project requirements - lack of resources </li></ul><ul><li>Poor public relations </li></ul>