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Hotel Oranizational Structure


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Hotel Oranizational Structure

  1. 1. Presented by -: Mahek Dhoot
  2. 2. <ul><li>Introduction to Organizational Structure </li></ul><ul><li>Hotel Organizational Structure </li></ul><ul><li>Departmentation </li></ul><ul><li>Span of Management </li></ul><ul><li>Conclusion </li></ul>
  3. 4. <ul><li>Purpose of Organizational Structure </li></ul><ul><ul><li>Define division of work </li></ul></ul><ul><ul><li>Define tasks and responsibilities </li></ul></ul><ul><ul><li>Define channels of communication </li></ul></ul><ul><ul><li>Define roles within the organization </li></ul></ul>
  4. 5. PROCESS OF ORGANISING Identification of Activities Grouping of Activities Assigning Activities Delegation of Authority Division of Work Departmentation Hierarchy Decentralization
  5. 6. <ul><ul><li>Job Specialization </li></ul></ul><ul><ul><li>Departmentalization </li></ul></ul><ul><ul><li>Patterns of Authority </li></ul></ul><ul><ul><li>Span of Control </li></ul></ul>
  6. 9. <ul><li>By Function ( Eg. HR , Finance ) </li></ul><ul><li>By Process ( Eg. Printing , Mixing , Spinning , Dyeing , Weaving ) </li></ul><ul><li>By Product ( Eg. Pharmaceutical , Customer , Cosmetic ) </li></ul><ul><li>By Geographical location ( Eg. Asia pacific, middle east) </li></ul><ul><li>By Customer(Eg. Wholesalers, NGO’s, Foreign buyers ,Retailers ) </li></ul><ul><li>By Time (Eg. Evening , Morning , Night shift) </li></ul>
  7. 10. MANAGING DIRECTOR GENERAL MANAGER F/B Manager Asst. F/b Manager Restaurant Manager SR. Captain Captain Trainee/ Bus Boy Front Off. Manager Lobby Manager Front Off Exec. Front Off. Asst. Trainee House Keeping Manager Sr. House Keeping Manager Asst. House Keeping Manager House Keeping Supervisor Chamber Maid Head Chef Asst. Chef Trainee Maintenance Manager Maintenance Supervisor Hr Manager Hr Supervisor Hr Executive Hr Trainee Accounts Manager Accounts Supervisor Accountant Security Security Supervisor Security Guard
  8. 11. <ul><li>Specialization </li></ul><ul><li>Encouragement to research and development </li></ul><ul><li>Simplifies training </li></ul><ul><li>Logical reflection of functions </li></ul><ul><li>Slow adaptation </li></ul><ul><li>Conflict between the line and staff. </li></ul>
  9. 13. Wide span of control (flat organization) large number of employees report to one supervisor
  10. 14. Narrow span of control (tall organization) small number of employees report to a supervisor, necessitating a larger number of supervisors
  11. 15. <ul><ul><li>Increase worker PRODUCTIVITY & EFFICIENCY </li></ul></ul><ul><li>Coordination </li></ul><ul><li>Optimum utilization of staff </li></ul><ul><li>Implementation of plans and strategies </li></ul><ul><li>Specialization </li></ul>