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Email Etiquette

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Email Etiquette

  1. 1. E-Mail Etiquette Navodita Mishra
  2. 2. E-Mail Etiquette <ul><li>Etiquette – is defined as: </li></ul><ul><li>“ the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life” </li></ul>
  3. 3. E-Mail Etiquette <ul><li>Things to do when sending e-mail: </li></ul><ul><li>Keep emote icons to a minimum; i.e.., :) </li></ul><ul><li>Use spell checking. Most e-mail software packages have spell checking and it can be set to check each message before sending </li></ul>
  4. 4. E-Mail Etiquette
  5. 5. E-Mail Etiquette <ul><li>Things to do when sending e-mail: </li></ul><ul><li>Zip attached files. Three reasons for this: </li></ul><ul><ul><li>Reduces file size </li></ul></ul><ul><ul><li>Protects against firewalls stripping attachments </li></ul></ul><ul><ul><li>If multiple attached files, makes easier to unpack </li></ul></ul>
  6. 6. E-Mail Etiquette <ul><li>Things to do when sending e-mail: Before sending large attachments, send a short message to the recipient informing them of what you are about to do, and wait for their response. Remember we still have people on dial-up </li></ul>
  7. 7. E-Mail Etiquette <ul><li>Things to do when sending e-mail: Be sure to complete the subject line of the email, and please do not use the following as subjects: </li></ul><ul><ul><ul><li>Hi </li></ul></ul></ul><ul><ul><ul><li>HAPPY NEW YEAR TO YOU MY DEAR FRIEND!!!! </li></ul></ul></ul>
  8. 8. E-Mail Etiquette <ul><li>Things to do when sending e-mail: Remember the written word, unlike a conversation, can be interpreted/mis-interpreted very easily. Choose your words carefully. </li></ul>
  9. 9. E-Mail Etiquette <ul><li>Things to do when sending e-mail: Also, do not capitalize (i.e.., ALL UPPERCASE) unless you really mean it. “CALL ME!” is interpreted differently than “call me.” </li></ul>
  10. 10. E-Mail Etiquette <ul><li>Things to do when receiving e-mail: Even if you don’t have time to “fully” respond to an email, be sure to let the sender know you have received it! </li></ul>

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