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C O M M U N I C A T I O N N E T W O R K

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C O M M U N I C A T I O N N E T W O R K

  1. 1. COMMUNICATION NETWORK
  2. 2. Definition <ul><li>Communication Network is the regular pattern, system or structure, designed or built up along hierarchical or person to person relationship through which information flows in an organization. </li></ul><ul><li>It has regularity in its pattern or structure </li></ul><ul><li>CN can be Formal and Informal </li></ul>
  3. 3. Advantages of Formal Communication <ul><li>Mainstream of authority and accountability </li></ul><ul><li>Intimate relations </li></ul><ul><li>Authenticity of matter communicated </li></ul><ul><li>Uniformity of information </li></ul>
  4. 4. Disadvantages <ul><li>Increased workload </li></ul><ul><li>Communication corporation </li></ul><ul><li>Dilation of the message </li></ul><ul><li>Red Tapism </li></ul>
  5. 5. Downward Communication <ul><li>To give directions </li></ul><ul><li>To explain organizational policies </li></ul><ul><li>To motivate employees </li></ul><ul><li>To educate subordinates for performing a particular job </li></ul>
  6. 6. Challenges <ul><li>Distortion of message </li></ul><ul><li>Delays </li></ul><ul><li>Overloaded or under loaded </li></ul><ul><li>Bureaucratic Degeneration </li></ul>
  7. 7. Solutions or Prerequisites <ul><li>Well Informed </li></ul><ul><li>Positive communication climate </li></ul><ul><li>Prevention of over concentration </li></ul><ul><li>Proper Channelisation </li></ul><ul><li>Adequate and clear messages </li></ul>
  8. 8. Upward Communication <ul><li>To hold periodical meetings </li></ul><ul><li>Open door policy </li></ul><ul><li>Suggestion Boxes </li></ul><ul><li>Interviews </li></ul><ul><li>Informal gatherings </li></ul>
  9. 9. Challenges <ul><li>Concealments </li></ul><ul><li>Delays and Distortions </li></ul><ul><li>By passing </li></ul><ul><li>Poor Listening </li></ul>
  10. 10. Solutions <ul><li>Reward for constructive suggestion </li></ul><ul><li>Effective listening </li></ul><ul><li>Formal system for suggestions </li></ul><ul><li>Committees </li></ul><ul><li>Grievance Procedure </li></ul><ul><li>Social Gatherings </li></ul>
  11. 11. Lateral or Horizontal <ul><li>Coordinating amongst various departments </li></ul><ul><li>Problem solving </li></ul><ul><li>Conflict resolution </li></ul><ul><li>Exchanging Information </li></ul><ul><li>Promoting social relations </li></ul>
  12. 12. Challenges <ul><li>Rivalry amongst employees </li></ul><ul><li>Specialization </li></ul><ul><li>Physical Barriers </li></ul><ul><li>Lack of motivation </li></ul>
  13. 13. Advantages of Informal Communication <ul><li>Speedy and spontaneous </li></ul><ul><li>Multidirectional </li></ul><ul><li>Catharsis </li></ul><ul><li>Social Relations </li></ul><ul><li>Supplementing </li></ul><ul><li>Circumventing </li></ul>
  14. 14. Challenges <ul><li>Misleading </li></ul><ul><li>Distortions </li></ul><ul><li>Disastrous at times </li></ul><ul><li>No responsibility </li></ul>
  15. 15. Types of Informal <ul><li>Single stand </li></ul><ul><li>Probability </li></ul><ul><li>Gossip </li></ul><ul><li>Cluster </li></ul>

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