How Well are you Managing the Workplace? #wtrends

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Presentation by Andrew Mawson of Advanced Workplace Associates at Workplace Trends: People Centred Design on 12 April 2016.
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http://mem-events.com/news-were-tweeting-workplace-trends-live-here!-83

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How Well are you Managing the Workplace? #wtrends

  1. 1. How well are you managing the workplace? Andrew Mawson, Founding Director, Advanced Workplace Associates
  2. 2. Or…What does good look like in the management of the workplace? Andrew Mawson, Founding Director, Advanced Workplace Associates
  3. 3. The Workplace www.wmframework.com Definition ‘The physical, information and social environment in which work tasks are performed’ HIGH TOUCHHIGH TECH POWER STATIONS DATA CENTRES FACTORIES SCHOOLSHOSPITALS HOTELS OFFICES HUBS HOMES
  4. 4. Work ‘…..an activity involving mental or physical effort done in order to achieve a purpose or result’
  5. 5. Workplace Management ‘….the management of all resources needed to design & maintain appropriate, effective and economical workplace experiences that….. align to strategic business objectives and support people in doing their best work every day, wherever they are.’
  6. 6. Where to start?
  7. 7. 7 STRATEGIC MANAGEMENT CLIENT RELATIONSHIP MANAGEMENT PERFORMANCE MANAGEMENT CAPACITY MANAGEMENT RESOURCE MANAGEMENT SUPPLY CHAIN MANAGEMENT RISK MANAGEMENT CHANGE MANAGEMENT MANAGEMENT PROJECT MANAGEMENT IMPROVEMENT
  8. 8. The Workplace Management Framework The WMF Working Party • Lucy Jeynes Larch • Deborah Rowland Cabinet Office/MOJ • Dave Wilson Effective Facilities • Jennifer Pigden FM Consultant • Raj Krishnamurthy Rentokil Initial • Mike Brown Rentokil Initial • Neil Winter Remit • Andrew Wilkinson Sedexo • Andrew Targell Compass • Graham Jervis AWA • Andrew Mawson AWA • Martin Leach FM Scope • Darren Shiels EY • Mary Louise Gray Deutsche Bank • Stephen Love Bank of America www.wmframework.com
  9. 9. The Workplace Management Framework www.wmframework.com
  10. 10. 10 Strategic Management: How can we use the workplace as a strategic weapon in achieving our business purpose?
  11. 11. Workplace Experience ‘…..the second by second, fusion of sounds, sights, information, web pages, smells, spaces, images, interactions, human behaviours and processes to create a sensory experience that is both effective, energising and which subtly reinforces brand values’.
  12. 12. The Workplace Management Framework www.wmframework.com
  13. 13. The Workplace Management Framework Purposes? www.wmframework.com 1. Define ‘good’ 2. Measure against ‘good’ 3. Develop ‘good’ 4. Communicate ‘good’ 5. Create a common ‘industry’ professional language
  14. 14. 14
  15. 15. 15
  16. 16. The Workplace Management Framework Download free from… www.wmframework.com
  17. 17. How well are you managing the workplace? Andrew Mawson, Founding Director, Advanced Workplace Associates

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