Match management

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  • Compare TN & EP available: a. Law (no big market); b. Social science (potential TN market with good EP supply); Accounting? c. Nature& life science, Engineering needs EP to drive TN
  • 60% EP of Social Science studies Psychology; 68% EP of Law Background has business law background; Electrical & Electronics & Industrial & Mechanical Engineering is our top Engineering Profile
  • Backgrounds which have more than 200 EP with working experience
  • Winter Peak – Raised, Nov-DecSummer Peak – Raised, May-Jun
  • Winter Peak – Raised, Nov-DecSummer Peak – Raised, May-Jun
  • Winter Peak – Raised, Nov-DecSummer Peak – Raised, May-Jun
  • Winter Peak – Raised, Nov-DecSummer Peak – Raised, May-Jun
  • Winter Peak – Raised, Nov-DecSummer Peak – Raised, May-Jun
  • Winter Peak – Raised, Nov-DecSummer Peak – Raised, May-Jun
  • Winter Peak – Raised, Nov-DecSummer Peak – Raised, May-Jun
  • Winter Peak – Raised, Nov-DecSummer Peak – Raised, May-Jun
  • Winter Peak – Raised, Nov-DecSummer Peak – Raised, May-Jun
  • Match management

    1. 1. Match Management
    2. 2. Global GIP Match Challenge• 45% Match Rate in Term 2011-2012• 55% Match Rata in Q3 2012• Globally it takes average 80 days to match a TN/EP• 28% TN/EP will be matched in 1 month
    3. 3. Bottlenecks for GIP ICX MatchTN EP LC Low commitment No proper EP Low commitment Picky in selection Slow in response Communication Slow in response Change decision Difficult to track
    4. 4. Bottlenecks for GIP OGX MatchEP TN LC Picky in selection No proper TN Low commitment Low commitment Slow in response Communication Slow in response Picky in selection Difficult to track
    5. 5. Great Match Rate=Supply common sense among membership+ Good supplier management+ Great match management+ Culture of delivering the promise/beingprofessional
    6. 6. 1Supply common sense --Sell what we have
    7. 7. Supply Common SenseCurrently, we have 3,187 TN opportunities.Currently, we have 5,786 EP opportunities.75% of them are raised in 2012.
    8. 8. Supply Common Sense-Background/Working Field: What opportunities wecan provide? How many?-Top suppliers: Who are the top suppliers?-Language: What are the top languages-Timeline: When do we have them
    9. 9. Supply Common Sense-Background/Working Field: What opportunitieswe can provide? How many?-Top suppliers: Who are the top suppliers?-Language: What are the top languages-Timeline: When do we have them
    10. 10. Supply Common Sense1. What is the scale of different opportunities we areproviding?-TN Scarce Resources
    11. 11. Supply Common Sense1. What is the scale of different opportunities we areproviding?-EP Scarce Resources
    12. 12. Supply Common Sense• AIESEC has much more business background students• Electrical & Electronics & Industrial & Mechanical Engineering is our top Engineering Profile; But globally we have only around 20 EP with working experience with each background• 60% EP of Social Science studies Psychology; Social work has most EP with working experiences(560)
    13. 13. Supply Common Sense• 68% EP of Law Background has business law background. Globally we have only around 30 EP who has working experience in law• 62% EP of Other Technical Background has Advanced Mathematics background; Tourism has most EP with working experiences(200)
    14. 14. Supply Common SenseWe really have very few EP who have followingacademic background: -Architecture -Food Engineering -Fashion & Design -Genetic Engineering -Graphic Design -General & Inorganic Chemistry -Children Education Profession -Horticulture -Aerospace Engineering -Land & Water Management -Automotive Engineering -Medicine & Healthcare -Chemical Engineering -Molecular Biology -Civil Engineering Process Engineering / Bioprocess -Environmental Engineering Microbiology -Agriculture Biophysics -Biochemistry Animal Products Technology -Hydromechanics Construction -Plant Products Technology Fermentation Technology Don’t raise them unless you are sure about supply
    15. 15. Supply Common Sense Backgrounds which have more than 200 EP with working experienceDatabase management Introduction to Management / BusinessTourism AdministrationChild (Youth) Education Organisation Management + PlanningForeign Languages Education Project ManagementIntroductory Teaching Financial Planning + BudgetingSocial work HR resourcesPublic Relations MarketingCorporate Community EngagementEvent ManagementHotel + Restaurant Management
    16. 16. Supply Common Sense-Background/Working Field: What opportunities wecan provide? How many?-Top suppliers: Who are the top suppliers?-Language: What are the top languages-Timeline: When do we have them
    17. 17. Supply Common Sense2. Who are the top provider for main products? Use supply world map to have an overview: http://www.myaiesec.net/content/viewfile.do?operat ion=fileview&contentid=10239703
    18. 18. Supply Common Sense2. Who are the top provider for main products? EP: • Business background (All over the world) • Technical background (Brazil, Colombia, Mexico, Tunisia, Ukraine, Russia, Poland, Turkey, India, Germany) • Teaching background (English speaking, Poland, Ukraine, China)
    19. 19. Supply Common Sense2. Who are the top provider for main products? TN: • Business background (All over the world) • Technical background (Most of WENA countries offer technical TNs, esp IT) • Teaching background (Most of emerging market, esp MoC, Indonesia, Russia, etc)
    20. 20. Supply Common Sense-Background/Working Field: What opportunities wecan provide? How many?-Top suppliers: Who are the top suppliers?-Language: What are the top languages-Timeline: When do we have them
    21. 21. Supply Common Sense-Background/Working Field: What opportunities wecan provide? How many?-Top suppliers: Who are the top suppliers?-Language: What are the top languages-Timeline: When do we have them
    22. 22. Supply Common Sense4. Timeline and Duration Realization Timeline 596 536 505 450 379 401 388 388 325 332 308 256 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
    23. 23. 2Supplier management --Match when we have
    24. 24. Supplier Management5 Key Actions for Supplier Management Create Align Evaluate Track Support
    25. 25. Case study of AIESEC Germany:SUB-Product deliverySearch tools by sub-product to track supply progressTo help with delivery based on sub-products we filter all our EPs from AFTand classify them according to sub-products, so on our EP search tool youwill find EPs split by the one sub-product they are best belonging too. ForEngineering and IT we further break these down to more specific profilesthey belong too. German EP Search Tool: http://bit.ly/TB YAIZ
    26. 26. Case study of AIESEC Germany:SUB-Product SegmentationUsing DAAL to build for segmentationReviewed potential supply in each sub-segment to identify most suitableduration, realization peaks for these TNs. Further broke this down bylanguage to identify demand for specific language requirements (German)and then identified top supply entities for these type of TNs. Blue Bar (left axis): International supply Marketing TNs Red Line (right axis): International supply German Language Marketing TNs
    27. 27. 3Match management--Match when we have
    28. 28. Matching bottlenecks15x Bottlenecks.1. Clarity of TN expectations2. Intern / Company waiting for better opportunities3. Delays in matching process from EP / TN side.4. Communication between from EP / TN side.5. Too many opportunities for EP / TN6. Difficult to mange large scale of applications from TN side7. Member knowledge and experience to deliver.8. Culture of Organization9. Pricing Incentives10. Language Standard11. Specific request from TN side.12. Transition of accounts13. Outdated TN forms14. Difficult to track delivery15. Promotion Channels
    29. 29. Matching bottlenecks6 Bottlenecks of doom for the network.1. Incentives driven through EP/TN pricing model2. Communication and matching process3. Lack of proactively opportunity sourcing4. Expectations and Opportunity Management5. Knowledge and use of EP/TN forms6. Lack of match progress tracking
    30. 30. Matching bottlenecksIncentives driven through EP/TN pricingmodel.Companies• Partial payment up front for raising of TN fee to ensure commitmentExchange Participants• Higher portion of EP fee paid upon raising to ensure high motivation to be on database• Set duration for EP forms on system, old forms rejected or pay extra fee to extend this duration
    31. 31. Matching bottlenecksCommunication and matching process –Part iCompanies• Set timeline for shortlisting and candidate selection through TN contract• Prepare second shortlist during first round of selection• Physical follow up meeting during shortlisting process to follow up company• Manage first round of selection for the company internal in AIESEC so company will have less Interview rounds Internally
    32. 32. Matching bottlenecksCommunication and matching process –Part iIExchange Participants• Tracking of EP application• TN manager follow up of non responsive TNs• Education on TN selection and application process from ICX• Regular communication with EP during matching process to ensure they are continued to be motivated and active in applying
    33. 33. Matching bottlenecksLack of proactive opportunity sourcingHeadhunt candidates for TN• Proactive supply search• Contact Sending entity/ Candidate in smart way• Pocket recruitment for company –should start even during contract negotiation
    34. 34. Matching bottlenecksExpectations and opportunity management.Companies• Set expectations on a set number of shortlists delivered per company• Best EPs are coming from the first shortlists• Propose JDs for standard profiles• Questions company JD to ensure clarityExchange Participants:• Present EPs less opportunities through• EP buddy works as consultants supporting EP through matching process
    35. 35. Matching bottlenecksKnowledge and use of EP/TN forms1. Conduct education for uploading form-Only choose main working filed (TN)-Only choose main background(EP)-Write JD carefully and comprehensively-Use company introduction and trainee testimonials
    36. 36. Matching bottlenecksKnowledge and use of EP/TN formsGEP Case study: Clear application requirement Upload TN form
    37. 37. Matching bottlenecksKnowledge and use of EP/TN formsGEP Case study: Clear application requirement Upload TN form
    38. 38. Matching bottlenecksKnowledge and use of EP/TN formsGEP Case study: Use survey to filter applicants Screeing
    39. 39. 2 SolutionGEP Application Process:b. EP survey to collect most critical information you need
    40. 40. Matching bottlenecksKnowledge and use of EP/TN formsGEP Case study: Advertise TN in smart wayLearn from Alcatel-Lucenthttp://www.myaiesec.net/content/viewwiki.do?contentid=10005063 Why company want AIESEC interns? Upload TN form
    41. 41. Matching bottlenecksKnowledge and use of EP/TN formsGEP Case study: Advertise TN in smart wayLearn from Alcatel-Lucenthttp://www.myaiesec.net/content/viewwiki.do?contentid=10005063 Stories of Interns Upload TN form
    42. 42. Matching bottlenecksLack of matching progress tracking• Set milestones in matching progress and track milestones of your TNs/EPs• In-time feedback and on-spot problem solving• In-time adjustment of delivery process based on reality• Make sure account transition happens probably
    43. 43. 4 Culture--Deliver our promise
    44. 44. Case study of Czech Republic• Measuring matching duration (average 38,76 days, the best LC average 19,5 days)• Make sure LCs are aware that iGIP has 2 entities– Sales and AM• NST responsible for matching support and country cooperation• Recognize match and re-raise
    45. 45. Great Match Rate=Supply common sense among membership+ Good supplier management+ Great match management+ Culture of delivering the promise/beingprofessional

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