1.
Know What Workers Want
Closing the Skills Gap:

2.
2What Workers Want 2019
Today’s Workforce Challenges
Determining the right
workforce strategy
Competing in the digital age
Upskilling individuals
and workforces
Attracting
and
retaining
talent
Finding
the right
talent
Leading through digital
transformation

3.
3What Workers Want 2019
Global Talent Shortages (2006 – 2019)
Global Talent Shortages at a 13-Year High
*Data collected in Q4 2017

4.
4What Workers Want 2019
Top 10 Most In-Demand Roles Globally

5.
Solving the Talent Shortage: What Workers Want

6.
6What Workers Want 2019
What Workers Want Throughout Their Career

7.
7What Workers Want 2019
Gen Zs
(age 18-24)

8.
8What Workers Want 2019
Millennials
(age 25-34)

9.
9What Workers Want 2019
Younger
Xers
(age 35-44)

10.
10What Workers Want 2019
Older
Xers
(age 45-54)

11.
11What Workers Want 2019
Younger
Boomers
(age 55-64)

12.
12What Workers Want 2019
Older
Boomers
(age 65+)

13.
13What Workers Want 2019
Hierarchy of Needs
1. Pay always matters
Pay is the top attraction and retention factor for all workers under 65 years old,
regardless of gender.
2. Personalized career insight, driven from data and assessment
81% of workers who have been assessed report higher job satisfaction.
3. Challenging work in the form of education, experience and exposure
People want challenging work, to develop skills and further careers. Challenge ranks
among the top 5 priorities for workers of all ages, genders and geographies.
4. Flexibility and control over calendar is a must and contributes to
worker wellbeing
Flexibility ranks in the top 3 priorities for workers of all ages, genders and
geographies, it's the 2nd most important attraction factor for workers aged 25-44.
5. Purpose is a must - workers want to take pride in what they do
and who they work for
Purpose, brand and reputation rank in top 10 attraction factors for all workers.
Top Worker Needs

14.
14What Workers Want 2019
Address What Workers Want: Take 5 Actions
Get creative about compensation
Pay matters but so does… to help people
meet the needs wherever they are in their
career journey Reward people well
Assess for fit and potential
Provide people with the insight they need
to thrive, and you’ll end up with more
motivated and satisfied workers
Build a Culture of Learnability
Provide workers with the challenge they
crave and the support they need to grow
and succeed
Create flexibility that allows One Life
Wherever people are in their career
life cycle – it drives wellbeing and
productivity too
Be more than transparent about your Why
Be explicit and authentic about the purpose and
meaning in your company’s mission and ensure
leaders live it

15.
15What Workers Want 2019
A Holistic Workforce Strategy