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9 - E-Commerce - Manpower - Temp and Staffing

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9 - E-Commerce - Manpower - Temp and Staffing

  1. 1. Success Story E-Commerce Industry Manpower - Malaysia Temp Staffing
  2. 2. Success Story: Manpower Temp Staffing – E-Commerce Industry Situation  The Client has 5 service providers with 300 baseline workers, Subang & Shah Alam  New Warehouse needed 100 headcount within 2 – 4 weeks timeline  Aggressively ramp-up temp hiring during seasonal peaks (quarterly & year-end)  Set-up project team to delivery contingent staffing + services  Headcount of adhod temp for on-going campaign needed with high numbers and with high attrition rate  The resources were for warehouse assistance like general warehouse assistant, forklift drivers, hand- pallets MHE operators, onsite – s.  Scope involved pick & pack, inbound, outbound, stock counting, inventory. Solution  Invested in SME, Project Manager, & Lead expertise in 6sigma, Warehouse management and Distribution Centre’s House Rules & WMS (Warehouse Management Solutions)  Activated Recruitment drive around the warehouse area and referrals programs  Developed a customized benefits plan for associates in line with the employment act  Followed a bill rate model. Managed all candidates’ records from on boarding, payroll & off boarding  Provided 1 month guarantee with immediate replacements in less than 3 days  Provided legal and industrial relations guidance and consultations Results  Three service provider and able to reduce cost of monitoring multiple service provider  Filled all 250 temp hire in given timeline supporting day and night shift.  Managed the project for 3 months and gain a confirmation to work with client for 12 months.  93% retention of staff with immediate replacements in 3 days of leavers  0% accidents during the whole year campaign
  3. 3. Drive your business forward with the Talent you need Unparalleled global reach and on-the-ground understanding of local cultures, employment laws, job markets and Talent 70+ years of experience in recruiting, assessing, up-skilling, re-skilling and qualifying candidates for work readiness and associates for on-the-job success Optimized multi-channel approach to connect talent to organizations better and faster than ever A global leader in contingent staffing and permanent recruitment. Through our expertise in talent resourcing and workforce management, we provide rapid access to a highly qualified and productive pool of candidates. Building Talent at Global Scale 3.4M PEOPLE PLACED 600K ASSOCIATES ON ASSIGNMENT DAILY 75 COUNTRIES 400K CLIENTS WORLDWIDE

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