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E4U Service Offerings


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E4U Service Offerings

  1. 1. Specialist Talent Assessment ServicesSpecialist Talent Assessment Frameworks 1
  2. 2. Are you facing these challenges? Bandwidth/ scheduling issues in Consistency of assessment process conducting technical interviews? while interviewing across multiple locations? Engineering/Delivery teams Reducing the cost/hire withoutpreferring to conduct only the final compromising on the quality? round of interview? 2
  3. 3. Introducing Excellence4U Largest independent specialist assessment company with delivery capability in 17 locations across the world Experience in assessing talent from 3 to 20 years band across technologies, roles and verticals – product/ services/ product engineering sites/ distributed delivery locations Set up by IITians with an industry background of having worked for some of the finest companies of the likes of Infosys, KPMG, Sun Microsystems to name a few Proprietary delivery framework which mirror your assessment / interview process or customized according to the defined need Working with leading services, SI’s and product companies worldwide Cumulative of 400 man years of assessment and interviewing experience 3
  4. 4. Service Offerings Technical Screening of Resumes  Based on your needs, experts across an array of technologies assess and screen resumes  Domain oversight by Project Managers having experience across multiple technology verticals  Contextual validation of information in the resumes with respect to the need defined with strict adherence to data security and confidentiality  Offered remotely (follow the sun model) or via a batch processing mode Telephonic/VC Interviews  Conducted by technology experts well versed in remote methods of assessment and communication  Call transcripts shared with customer, which in turn creates a technology/ interview data bank for internal and future use  Service provisioned to suit candidate time-table over holidays, different time-zones, weekends or outside of office hours, if requested Face to Face Assessments  Interviews conducted F2F at client premises by panelists ratified by your internal SME team  Assessment process either mirrors client‘s methodologies or created based on inputs  Rigorous orientation on company culture, vision and talent pitch for candidates by the panelists 4
  5. 5. Service Offerings …contd Employee Assistance Program for employees with specific focus on new hires  Make qualified counselling services easily accessible to employees  Provide short term, consultation based counselling, telephonic and in-person sessions  Targeted to help personal and work place related stress specifically among new hires and new college graduates  Private and voluntary discussions. No identification of individuals in reporting unless there is a perceived harm  Need based referrals to medical and support groups, non-intrusive Exit Interview and Analysis  Conduct timely face to face or telephonic exit interviews to ensure maximum coverage and provide opportunity for any change in decision  Consistent, neutral and well balanced methodology  Periodic qualitative and quantitative reports on the findings  Translate findings into defining key areas causing turnover  Maintain utmost confidentiality as per predefined agreements 5
  6. 6. Service Offerings …contd Behavioural Competency Assessment  Advocate the Screen for Knowledge and Skills, Interview for Behaviour methodology  Experienced HR Specialists analyze the position or job based on the required behavioural competencies as defined by the Hiring Manager and align to overall values of the organization  Develop a customised and structured Competency based interview model to identify critical success factors in potential candidates  Comprehensive evaluation and reporting 6
  7. 7. Indicative Skill Sets Covered C/C++  Constitution of technical panel QA/Testing ASP.Net mirrors your need  Technology skill-sets covered are indicative and representativePackages E4U Telecom  Each panelist brings a minimum 15+ years of diverse experience on the table Java/J2EE DW/BI  The panel gets constituted post your internal team verifying Mainfram the mix es 7
  8. 8. Delivery Process Flow Macros and other workflow automation mechanisms to eliminate manual extraction. • List of profiles for F2F Web-based metric driven reporting system assessment <<Client>> • Specific assessment • List of profiles for artifacts/format <<Client>> Tele-assessment • Agree on Evaluation <<Client>> Criteria/Sheet • Specific assessment <<Client & E4U>> artifacts/format • Scheduling of F2F HR ROUND & OFFER <<Client>> assessments YOU • List of profiles for • Agree on Evaluation Technical screening <<E4U>> Criteria/Sheet from <<Client & E4U>> • Administering of F2FRecruitment Life Cycle <<Client>> assessments and capturing • Scheduling of tele- feedback in evaluation Specific assessment assessments F2F ASSESSMENT • Evaluation Sheet for • sheets each candidate artifacts/format <<E4U>> E4U <<E4U>> <<E4U>> interviewed • Administering of <<E4U>> • Agree on Evaluation tele-assessments Criteria/Sheet and capturing • Weekly Report of <<Client & E4U>> feedback in shortlisted and • Scheduling of tele- evaluation sheets TELEPHONIC ASSESSMENT • Evaluation Sheet for rejected profiles screening each candidate <<E4U>> <<E4U>> E4U interviewed • QC feedback and <<E4U>> <<E4U>> directional • Administering of recommendations tele-screening and • Weekly Report of shortlisted and shared with client capturing feedback in assessment TECHNICAL SCREENING • Evaluation Sheet for rejected profiles <<E4U>> sheets each candidate <<E4U>> E4U interviewed • QC feedback and <<E4U>> <<E4U>> directional • Weekly Report of recommendations shortlisted and shared with client STRATEGIZING & SOURCING rejected profiles <<E4U>> <<E4U>> YOU • QC feedback and directional recommendations shared with client <<E4U>> 8
  9. 9. Sample cheat sheet/Evaluation sheet/Reports/Thank You Note 99
  10. 10. Candidate Customer ExperienceReminder SMS sent to candidate pre-interview Thank you SMS sent to candidate post completion of interview 9:41 AM 4:15 PM 9845099999 9845099999 Dear <Candidate Name>, Dear <Candidate Name>, It was a pleasure talking to you We are glad to inform that your recently. We at <Client Name>, interview for Software Engineer India would like to thank you for position has been scheduled for spending your quality time with 10 AM on 15th Feb 2012. us.. We wish you the very best. Your candidature is currently being reviewed, in case your Sincerely, resume gets shortlisted, <Client Name> we would get in touch with you. Sincerely, <Client Name> 10 10
  11. 11. Secret Sauces By understanding the job descriptions of the positions to be filled  Localized delivery model with consultants from premier educational and multi-cultural backgrounds from 17 locations across the globe  Experience in assessing talent from 3 to 15 years band across technologies, roles and verticals – product/ services/ product engineering sites/ distributed delivery locations  Experience to go deep on the softer aspects of the position – be it onsite, high level of client interfacing, engineering environment, testing, support. Experience band of the consultant from 8 to 25 years By ensuring that the integrity of the assessment process is not compromised  No incentive to creatively lower assessment norms as our KRA’s are aligned to the effort cycle  We either mirror existing assessment processes or help you create and implement a new one  Match or exceed existing recruiting metrics By acting as a resource support to your core interviewing panel  We do not aim to replace your technical interview panel; only augment. Think of us as a bolt-on for weekend drives, recurring volumes, niche skill-sets which require multiple rounds of intervention  We work over weekends/ after office hours and holidays – typical slots where your candidates are available  Our diverse consulting background helps us structure the right panelist team for you 11
  12. 12. Your Partner of Choice! Direct and Indirect savings across the recruiting life- cycle Consistency in No scheduling assessment headaches process E4U ValueBandwidth issues Proposition Potentially good no longer a challenge for hirable hiring spikes or candidates in-depth assessed on timeassesment cycles Internal teams focussed on core tasks and final selection 12 12
  13. 13. More Information? we would beglad to answer….. Over coffee at  13