http://www.madgetech.com | This document explains what the services includes. What the installation qualification , operational qualifications and performance qualifications are. It also explains Why IQ/OQ/PQ should matter To You

1. What IQ/OQ/PQ Services Are – and Why You Need Them
Whether you are running tests in a laboratory, gathering data in the field, or operating medical devices
on behalf of patients, you must be able to trust that your equipment is performing well and that the
data you are receiving is accurate. Equipment validation – often referred to as Installation Qualification
(IQ), Operational Qualification (OQ), and Performance Qualification (PQ) – provides you with a way of
assessing how well your equipment is functioning. IQ/OQ/PQ may also be required by association, state,
or federal guidelines depending upon your industry and the regulatory agencies that oversee your work.
Installation Qualification (IQ)
IQ happens when you purchase or upgrade your equipment and software. IQ starts when you receive
the product and ends with the knowledge that correct information can pass between the equipment
and the workstation where the software has been installed. For example, if you purchased a wireless
temperature monitoring system, you’d verify that you received everything in good condition, had full
supporting documentation, installed the temperature recorder, and that the data logging software was
sending information that was being received by your workstation.
Operational Qualification (OQ)
OQ can only occur after a successful installation. During this phase, you’d ensure that your dataloggers
are recording and sending accurate information to your workstation. You would also ensure that proper
procedures are established and followed for the main functions of the new system and that handling
and maintenance information was available. OQ would be completed when you verify that the data
logger system is operational.
Performance Qualification (PQ)
PQ takes place as your new system is used. You may be given recommendations to enhance the longterm accuracy of your data logger system, along with information about periodic maintenance needs.
The system will likely require periodic calibration as well. PQ ensures that your data logging software
and equipment perform acceptably – or even exceptionally well – over time.
Why IQ/OQ/PQ Matters To You
These structured forms of verification and validation can be essential for many reasons. If your company
reports to any regulatory agencies, the process leaves you with necessary documentation to prove to
auditors, investigators, and the like that you take their regulations seriously and that the information
and services you provide conform to industry standards. Within your own organization, it gives you
insight into processes and procedures as well as employee performance, which can lead to
improvements in efficiency and innovation. It also gives you an effective means of evaluating the
equipment and software provided by your vendor, which will be invaluable when the time comes for
investing in new systems or upgrading your existing ones.
MadgeTech now offers on-site IQ/OQ/PQ services to help customers validate their data logger systems.
With the help of expert MadgeTech employees, your company will save time and money and minimize
staff disruption while implementing IQ/OQ/PQ protocols for your MadgeTech data logger system. After
working with MadgeTech, you’ll receive a comprehensive final report that documents all of the testing
performed, the results that were obtained, and recommendations for testing, future performance
qualification, and ongoing maintenance that is customized to your site.

2. About MadgeTech
MadgeTech fuses old fashioned values like quality and customer service with cutting-edge technology
and a commitment to continuous improvement, making them a global leader in the data logger market.
From their headquarters in New Hampshire, MadgeTech provides unparalleled knowledge and expertise
along with state-of-the-art solutions and technology to customers in over 100 countries.
For more information visit us at: http://www.madgetech.com