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PROJECT
    QUALITY
MANAGEMENT
        TRAINING
[
TRAINING




                              OBJECTIVE
               To qualify the student to understand the vital connection between
               the quality management and the project success.




           TRAINING CONTENT
               At the end of the course the student will be able to:


               ✓✓Understand the quality cost
               ✓✓Plan quality policies and standards;
               ✓✓Identify the quality target audience
               ✓✓Perform Quality Assurance
               ✓✓Understand and apply the ISO 21500 that concerns the
                 quality in projects

               ✓✓Use the basic quality control tools in the projects
               ✓✓Understand and apply the configuration management
                 process

               ✓✓Assess the change requests and their impact on project
                 quality

                                                 © Macrosolutions SA. All rights reserved.   2/12
[
TRAINING




                         FACT SHEET
                                                                                DESCRIPTION

                                                           Course number of hours. The number of days depends
           COURSE DURATION
                                                           on the daily number of hours dedicated in each course.
           16 Hours.

                                                           The minimum number of students suggested to ensure
           NUMBER OF PARTICIPANTS
                                                           the training economic viability.
           Minimum 20 students per class.

           TARGET AUDIENCE
           Project managers, project team members, sponsors and others stakeholders interested in the
           project management process.

           REQUIREMENTS
           Desirable basic project management knowledge.

                                                           The language in which the training is ministered.
           LANGUAGE(S)
           Portuguese, English and Spanish.

           LOCAL
           Provided by the contractor. Worldwide attendance.

                                                           Closed classes are hired by a particular organization
           CLOSED CLASSES
                                                           or group. In this case all the participants are selected/
           (IN COMPANY)?                                   chosen by the contracting organization.
           Yes.

                                                           Open classes offer public access in which the
           OPEN CLASSES?
                                                           registration is done by each participant, individually.
           No.

                                                           Professional Development Units are the measuring
           CERTIFICATION AND PDU
                                                           units issued by the Project Management Institute for
           All training participants will receive a        the credential holders. With these units the credential
           participation certificate with 16 PMI’s PDUs.   holders can maintain their certifications.
           (PMI R.E.P. activity number: Macro009)



                                                                            © Macrosolutions SA. All rights reserved.   3/12
[
TRAINING




STANDARDS AND
METHODOLOGIES
                                              Project management standards and methodologies discussed
                                              and addressed in the training.


               Project Management Institute (PMI)                   UK Office of Government Commerce (OGC)

    PMBOK Guide                                              PRINCE2 (Projects in Controlled Environments)

    PMI Practice Standard for Estimating                     MSP (Managing Successful Programmes)                      —

    PMI Practice Standard for Earned Value Management    —   M_O_R (Management of Risks)                               —

    PMI Practice Standard for Configuration                  P3M3 (Portfolio, Programme, and Project
                                                                                                                       —
    Management                                               Management Maturity Model)

    PMI Practice Standard for Risk Management            —   P3O (Portfolio, Programme and Project Offices)            —

    PMI Practice Standard for Work Breakdown Structure       MoP (Management of Portfolios)                            —

    PMI Practice Standard for Scheduling                     MoV (Management of Value)                                 —

    PMI Standard for Portfolio Management                —
                                                                                  Scrum Alliance
    PMI Standard for Program Management                  —
                                                             Scrum Methodology                                         —
    PMI Project Manager Development Competency
                                                         —
    Framework
                                                               International Project Management Association (IPMA)
    Organizational Project Management Maturity Model
                                                         —   ICB® IPMA Competence Baseline
    (OPM3®)                                                                                                            —



                                                                                 © Macrosolutions SA. All rights reserved.   4/12
[
TRAINING




                  BASIC
               PROGRAM
    [
    COURSE OPENING


    [
    THE QUALITY MOVEMENT
    ›› Qualty stories
    ›› The greatest quality innovators
    ›› Historical lessons to be applied today
    ›› Quality on today’s competitive environment


    [
    QUALITY MANAGEMENT FUNDAMENTALS
    ›› What is quality?
    ›› The benefits of a quality management program
    ›› The cost of quality
    ›› The role of the project manager


    [
    QUALITY PLANNING
    ›› Quality planning activities
    ›› “Inputs” and “Outputs”
    ›› Stakeholder analysis and their quality expectations
    ›› Quality standards
    ›› Tools and techniques

                                                             © Macrosolutions SA. All rights reserved.   5/12
[
TRAINING
BASIC PROGRAM




    [
    QUALITY ASSURANCE (QA)
    ›› The role of QA in the management process
    ›› What a Quality Plan must contain
    ›› The role of QA on the project’s life cycle
    ›› Tools and techniques


    [
    QUALITY CONTROL
    ›› Collecting measurement data
    ›› Determining the process
    ›› Controlling the process variables
    ›› Quality Control Reports
    ›› Tools and techniques


    [
    CHANGE MANAGEMENT
    ›› The change control process
    ›› Configuration management related to the project scope
    ›› Configuration control team


    [
    IMPROVEMENT PROCESSES
    ›› Analysing collected measures
    ›› Evaluation and metrics
    ›› Variance
    ›› Strategies for continuous improvements


    [
    COMMITMENT TO QUALITY
    ›› Leading quality initiatives
    ›› Quality Management in the new millenium
    ›› Nurturing a corporation towards quality


    [
    ISO 21500
    ›› Standard concept and approach
    ›› Application to the projects context
    ›› ISO 21500 and the PMBOK Guide
    ›› ISO 21500 and PRINCE2 methodology


    [
    COURSE CLOSE-OUT

                                                               © Macrosolutions SA. All rights reserved.   6/12
[
TRAINING




    PMCOASTER                                                                    ®


      DYNAMIC
                       It is a dynamics developed to simulate the real
                       projects environment.
                       Divided into teams, the participants will plan and
                       execute the construction of a functional high speed
                       roller coaster prototype for a theme park.
                        Students will define the work, evaluate the project
           feasible budget and time in order to execute it. They will do so
           concerning the time and costs constraints. Then, students will
           execute and monitor the project to demonstrate the effectiveness
           of the plan in adverse conditions.
           The approximate duration of the dynamics is 2 hours and its main
           objective is to show the interrelationship between the scope
           required, deadlines and available budget. In addition, the aspects
           related to the teamwork quality are directly addressed.

                                            © Macrosolutions SA. All rights reserved.   7/12
[
TRAINING
PMCOASTER DYNAMIC




       Features     1- Shows the direct relationship between
                    project SCOPE, TIME and COSTS.
                    2- It highlights the importance of the
                    DECISION MAKING in resource-limited
                    settings.
                    3- Enables participants to understand the
                    mechanisms directly related to the creation of
                    the project schedule.




                                           © Macrosolutions SA. All rights reserved.   8/12
[
TRAINING




                                ADDITIONAL
                                 DYNAMICS
                                    As part of our methodology, in this course the following dynamics
                                    will be used:



    [
    CASE STUDIES
    › Ricardo Vargas and the Macrosolutions’ team have selected a relevant set of case studies and
      exercises that allow the participants to associate real and fictional cases the to daily work.
    › All case studies are appropriate to the nature of the client and the training audience.


    [
    VIDEOS SELECTION
    › In order to facilitate the student learning, videos that cover various parts of movies,
      commercials, home videos, etc. are used in the classroom environment to fix concepts and
      associate technical issues with the reality of work and also to introduce new concepts.
    › They are short videos with direct focus on specific topics, tools and cases.


    [
    GROUP WORK
    › Several studies and exercises will be proposed by the instructor in order to present a particular
      topic or discuss a particular approach to project management.
    › Throughout the training the teamwork will be encouraged and strengthened as a mean for the
      group to learn.


    [
    LEARNING EXERCISES
    › During the training, students perform concepts retaining quick exercises. Usually the exercises
      are quick and direct and involve some kind of mathematical calculation.

                                                                      © Macrosolutions SA. All rights reserved.   9/12
[
TRAINING




EXCLUSIVE STUDENT
     ACCESS AREA
                                                          In addition to the exclusive printed material,
                                                          all participants will have access to the
                                                          courseware’s electronic version, to the files
                                                          of exercises and to the work done in the
                                                          classroom.
                                                          The access is given through the restricted
                                                          site that is available and prepared by the
                                                          Macrosolutions team considering each
                                                          course that we provide. This initiative is a
                                                          pioneer in the educational market and also
                                                          anticipates trends related to the documents’
                                                          electronic management
    Student Area’s on the website macrosolutions.com.br

                                                                       © Macrosolutions SA. All rights reserved.   10/12
[
TRAINING




            REQUIRED
           EQUIPMENT
            The equipment required for the proper realization of the course is:




           [ HIGH RESOLUTION PROJECTOR (1024X768)


           [ SOUND SYSTEM FOR VIDEO DISPLAY


           [ INTERNET ACCESS


           [ VARIABLE ILLUMINATION INSIDE THE CLASSROOM


           [ 01 TABLE FOR EACH GROUP OF FIVE STUDENTS


           [ 01 FLIP CHART FOR EACH GROUP OF FIVE STUDENTS

                                              © Macrosolutions SA. All rights reserved.   11/12
[
TRAINING




         FURTHER
     INFORMATION
           For further information about this course, please contact:


           Phone: +55 31 3024-3003
           Fax: +55 31 3024-3005
           email: info@macrosolutions.com.br

                                            © Macrosolutions SA. All rights reserved.   12/12

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Macrosolutions Training: Project Quality Management

  • 1. PROJECT QUALITY MANAGEMENT TRAINING
  • 2. [ TRAINING OBJECTIVE To qualify the student to understand the vital connection between the quality management and the project success. TRAINING CONTENT At the end of the course the student will be able to: ✓✓Understand the quality cost ✓✓Plan quality policies and standards; ✓✓Identify the quality target audience ✓✓Perform Quality Assurance ✓✓Understand and apply the ISO 21500 that concerns the quality in projects ✓✓Use the basic quality control tools in the projects ✓✓Understand and apply the configuration management process ✓✓Assess the change requests and their impact on project quality © Macrosolutions SA. All rights reserved. 2/12
  • 3. [ TRAINING FACT SHEET DESCRIPTION Course number of hours. The number of days depends COURSE DURATION on the daily number of hours dedicated in each course. 16 Hours. The minimum number of students suggested to ensure NUMBER OF PARTICIPANTS the training economic viability. Minimum 20 students per class. TARGET AUDIENCE Project managers, project team members, sponsors and others stakeholders interested in the project management process. REQUIREMENTS Desirable basic project management knowledge. The language in which the training is ministered. LANGUAGE(S) Portuguese, English and Spanish. LOCAL Provided by the contractor. Worldwide attendance. Closed classes are hired by a particular organization CLOSED CLASSES or group. In this case all the participants are selected/ (IN COMPANY)? chosen by the contracting organization. Yes. Open classes offer public access in which the OPEN CLASSES? registration is done by each participant, individually. No. Professional Development Units are the measuring CERTIFICATION AND PDU units issued by the Project Management Institute for All training participants will receive a the credential holders. With these units the credential participation certificate with 16 PMI’s PDUs. holders can maintain their certifications. (PMI R.E.P. activity number: Macro009) © Macrosolutions SA. All rights reserved. 3/12
  • 4. [ TRAINING STANDARDS AND METHODOLOGIES Project management standards and methodologies discussed and addressed in the training. Project Management Institute (PMI) UK Office of Government Commerce (OGC) PMBOK Guide PRINCE2 (Projects in Controlled Environments) PMI Practice Standard for Estimating MSP (Managing Successful Programmes) — PMI Practice Standard for Earned Value Management — M_O_R (Management of Risks) — PMI Practice Standard for Configuration P3M3 (Portfolio, Programme, and Project — Management Management Maturity Model) PMI Practice Standard for Risk Management — P3O (Portfolio, Programme and Project Offices) — PMI Practice Standard for Work Breakdown Structure MoP (Management of Portfolios) — PMI Practice Standard for Scheduling MoV (Management of Value) — PMI Standard for Portfolio Management — Scrum Alliance PMI Standard for Program Management — Scrum Methodology — PMI Project Manager Development Competency — Framework International Project Management Association (IPMA) Organizational Project Management Maturity Model — ICB® IPMA Competence Baseline (OPM3®) — © Macrosolutions SA. All rights reserved. 4/12
  • 5. [ TRAINING BASIC PROGRAM [ COURSE OPENING [ THE QUALITY MOVEMENT ›› Qualty stories ›› The greatest quality innovators ›› Historical lessons to be applied today ›› Quality on today’s competitive environment [ QUALITY MANAGEMENT FUNDAMENTALS ›› What is quality? ›› The benefits of a quality management program ›› The cost of quality ›› The role of the project manager [ QUALITY PLANNING ›› Quality planning activities ›› “Inputs” and “Outputs” ›› Stakeholder analysis and their quality expectations ›› Quality standards ›› Tools and techniques © Macrosolutions SA. All rights reserved. 5/12
  • 6. [ TRAINING BASIC PROGRAM [ QUALITY ASSURANCE (QA) ›› The role of QA in the management process ›› What a Quality Plan must contain ›› The role of QA on the project’s life cycle ›› Tools and techniques [ QUALITY CONTROL ›› Collecting measurement data ›› Determining the process ›› Controlling the process variables ›› Quality Control Reports ›› Tools and techniques [ CHANGE MANAGEMENT ›› The change control process ›› Configuration management related to the project scope ›› Configuration control team [ IMPROVEMENT PROCESSES ›› Analysing collected measures ›› Evaluation and metrics ›› Variance ›› Strategies for continuous improvements [ COMMITMENT TO QUALITY ›› Leading quality initiatives ›› Quality Management in the new millenium ›› Nurturing a corporation towards quality [ ISO 21500 ›› Standard concept and approach ›› Application to the projects context ›› ISO 21500 and the PMBOK Guide ›› ISO 21500 and PRINCE2 methodology [ COURSE CLOSE-OUT © Macrosolutions SA. All rights reserved. 6/12
  • 7. [ TRAINING PMCOASTER ® DYNAMIC It is a dynamics developed to simulate the real projects environment. Divided into teams, the participants will plan and execute the construction of a functional high speed roller coaster prototype for a theme park. Students will define the work, evaluate the project feasible budget and time in order to execute it. They will do so concerning the time and costs constraints. Then, students will execute and monitor the project to demonstrate the effectiveness of the plan in adverse conditions. The approximate duration of the dynamics is 2 hours and its main objective is to show the interrelationship between the scope required, deadlines and available budget. In addition, the aspects related to the teamwork quality are directly addressed. © Macrosolutions SA. All rights reserved. 7/12
  • 8. [ TRAINING PMCOASTER DYNAMIC Features 1- Shows the direct relationship between project SCOPE, TIME and COSTS. 2- It highlights the importance of the DECISION MAKING in resource-limited settings. 3- Enables participants to understand the mechanisms directly related to the creation of the project schedule. © Macrosolutions SA. All rights reserved. 8/12
  • 9. [ TRAINING ADDITIONAL DYNAMICS As part of our methodology, in this course the following dynamics will be used: [ CASE STUDIES › Ricardo Vargas and the Macrosolutions’ team have selected a relevant set of case studies and exercises that allow the participants to associate real and fictional cases the to daily work. › All case studies are appropriate to the nature of the client and the training audience. [ VIDEOS SELECTION › In order to facilitate the student learning, videos that cover various parts of movies, commercials, home videos, etc. are used in the classroom environment to fix concepts and associate technical issues with the reality of work and also to introduce new concepts. › They are short videos with direct focus on specific topics, tools and cases. [ GROUP WORK › Several studies and exercises will be proposed by the instructor in order to present a particular topic or discuss a particular approach to project management. › Throughout the training the teamwork will be encouraged and strengthened as a mean for the group to learn. [ LEARNING EXERCISES › During the training, students perform concepts retaining quick exercises. Usually the exercises are quick and direct and involve some kind of mathematical calculation. © Macrosolutions SA. All rights reserved. 9/12
  • 10. [ TRAINING EXCLUSIVE STUDENT ACCESS AREA In addition to the exclusive printed material, all participants will have access to the courseware’s electronic version, to the files of exercises and to the work done in the classroom. The access is given through the restricted site that is available and prepared by the Macrosolutions team considering each course that we provide. This initiative is a pioneer in the educational market and also anticipates trends related to the documents’ electronic management Student Area’s on the website macrosolutions.com.br © Macrosolutions SA. All rights reserved. 10/12
  • 11. [ TRAINING REQUIRED EQUIPMENT The equipment required for the proper realization of the course is: [ HIGH RESOLUTION PROJECTOR (1024X768) [ SOUND SYSTEM FOR VIDEO DISPLAY [ INTERNET ACCESS [ VARIABLE ILLUMINATION INSIDE THE CLASSROOM [ 01 TABLE FOR EACH GROUP OF FIVE STUDENTS [ 01 FLIP CHART FOR EACH GROUP OF FIVE STUDENTS © Macrosolutions SA. All rights reserved. 11/12
  • 12. [ TRAINING FURTHER INFORMATION For further information about this course, please contact: Phone: +55 31 3024-3003 Fax: +55 31 3024-3005 email: info@macrosolutions.com.br © Macrosolutions SA. All rights reserved. 12/12