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People first at tori.fi
Jun. 6, 2015•0 likes•1,400 views
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Leadership & Management
Why people need to come first if you want to excel. Introduction to our culture and thinking, and how we use lean-start-up methods company wide to hack growth, solve user's problems and put our focus into areas which matter most.
Jussi LystimakiFollow
CEO, Schibsted Classified Media, Finland at KliKKiAdvertisement
People first at tori.fi
- Success comes with people #peoplefirst Tori.fi case 6.6.2015, Jussi Lystimäki, tori.fi tori
- Culture Together Focus “Company culture is at the heart of competitive advantage, because it determines how things are done and how people behave; it is the hardest thing for competitors to copy ” Bain & Company
- A Challenge?
- #Belonging is an energy of excelling
- Layers of culture – a high performance model Engagement Emotional Rational Quality of leadership Signifigance and meaning Understanding diversity Inspiring & challenging Processes and methods Compensation & benefits Development and feedback Hoshin, etc. Culture Culture of continuous development on personal and team and org. levels
- Tori achieved its mainstream scale by having the right focus 0 2000000 4000000 6000000 8000000 10000000 12000000 14000000 Visits to our site, monthly tracking, 60 weeks Our users trade €6+B every year
- #userfirst
- #understanding
- Focus
- Together Focus
- This feeling – we care about it and carry this with us as a team
- #reflection
- …The mission matters perhaps most in execution
- …in Tori, we know this is true
- Culture Together Focus “Company culture is at the heart of competitive advantage, because it determines how things are done and how people behave; it is the hardest thing for competitors to copy ” Bain & Company
- Thanks! Jussi Lystimäki jussi@tori.fi kiitos
Editor's Notes
- Things which are not ready Most important things rather than incremental and additional things
- Positiivisen fiiliksen kierre: - Lankutus - Joka päivä aamukokoontumisen jälkeen yhteinen 60 sekunnin lankkusessio - Vieraiden kanssa saatetaan ottaa toisen kerran päivän aikana. Konsernin pääjohtaja, poliisin edustajat ja muut yhteistyökumppanit - Formal payday - Pukeutuminen yleisesti ottaen hyvin rentoa. Palkkapäivänä laitetaan päälle kuitenkin vähän tyylikkäämpää pukua. - Uuden työntekijän aloitus - Perinteenä on, että edellisenä taloon tullut työntekijä toivottaa uuden työntekijän tervetulleeksi. - Esimerkkejä: Koodarin tunteikas puhe torin kulttuurista uudelle asiakaspalvelijalle. Myyntijohtajan antama Ferrari autovertikaalin vetäjälle. Tietysti omasta lapsuudesta tuttu pikkuauto - lahja jolla on tarina - Miksi? Huomioiminen, positiivinen fiilis... - Zappos: Tyytyväiset työntekijät, tyytyväiset käyttäjät, tyytyväiset asiakkaat, tyytyväiset omistajat
- There are many important topics – User first session: Control groups AB testing Experimentation platform
- Really focus on one thing at the time Only few things that make the difference and move the needle
- IN the same room Really working together across the team boundaries
- Things which are not ready Most important things rather than incremental and additional things
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