Many Hands Make Light Work:
A Practical Approach to QA Testing
         David Goodrum, Academic and Faculty Services
     ...
Session Purpose


• Share functional QA experiences -- both
  pluses and deltas

• Proposed a generalizable idea for
  fun...
Origination of Our Approach
• Learning Technologies became functional
  owner of IU's Sakai implementation.
• Key responsi...
QA resources:

• dedicated staff
• 5-10% slices of instructional technology
  consultants
• Build on knowledge and experie...
QA Resources, Cont.
• Development Team (~10-12 staff)
• Tier 2 Support (2 staff)
• Functional team
  • ~15 professional st...
Release Schedule
• 3 Major Releases per year (December,
  June, August)
• Patch releases (every one or two months)
• Emerg...
Process
• Schedule Posted to local ConfluenceiInstance
• Megan May prepares master task list
• Functional task list in Goo...
June 2009 Release Stats
                 (Functional Team Only)

• Regression and destructive testing (not
  counting OSP)...
And now for the…

FUNCTIONAL TESTER PERSPECTIVE




   July 2009       10th Sakai Conference - Boston, MA, U.S.A.   9
For More Information…



• Lynn Ward (leward@iupui.edu)
• David Goodrum (goodrum@indiana.edu)




   July 2009           1...
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Many Hands Make Light Work: A Pactical Approach to Functional Quality Assurance

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Many Hands Make Light Work: A Pactical Approach to Functional Quality Assurance

  1. 1. Many Hands Make Light Work: A Practical Approach to QA Testing David Goodrum, Academic and Faculty Services Lynn Ward, Principal Systems Specialist Roger Henry, Instructional Technology Consultant Amy Neymeyr, Training and Support Specialist Margaret Ricci, Instructional Technology Consultant Madeleine Gonin, Instructional Technology Consultant Kristol Hancock, User Interaction Designer Indiana University
  2. 2. Session Purpose • Share functional QA experiences -- both pluses and deltas • Proposed a generalizable idea for functional QA sharing in the community July 2009 10th Sakai Conference - Boston, MA, U.S.A. 2
  3. 3. Origination of Our Approach • Learning Technologies became functional owner of IU's Sakai implementation. • Key responsibilities: • overall direction of IU's Sakai implementation • functional requirements and prioritization • functional QA testing and sign-off • close collaboration/communication with development team July 2009 10th Sakai Conference - Boston, MA, U.S.A. 3
  4. 4. QA resources: • dedicated staff • 5-10% slices of instructional technology consultants • Build on knowledge and experience of instructional technology consultants July 2009 10th Sakai Conference - Boston, MA, U.S.A. 4
  5. 5. QA Resources, Cont. • Development Team (~10-12 staff) • Tier 2 Support (2 staff) • Functional team • ~15 professional staff across multiple campuses • ~ 6 hourly workers July 2009 10th Sakai Conference - Boston, MA, U.S.A. 5
  6. 6. Release Schedule • 3 Major Releases per year (December, June, August) • Patch releases (every one or two months) • Emergency Maintenance as needed July 2009 10th Sakai Conference - Boston, MA, U.S.A. 6
  7. 7. Process • Schedule Posted to local ConfluenceiInstance • Megan May prepares master task list • Functional task list in Google Doc • Instructions, test scripts in Confluence, IU and/ or Sakai Jira, Google Docs • Bugs reported in local Jira Instance • Overall results monitored • Functional signoff required on every release July 2009 10th Sakai Conference - Boston, MA, U.S.A. 7
  8. 8. June 2009 Release Stats (Functional Team Only) • Regression and destructive testing (not counting OSP): ~175 hours • OSP testing (outsourced): ~170 hours • Release day testing: ~48 hours • Post Release Patch: ~50 hours July 2009 10th Sakai Conference - Boston, MA, U.S.A. 8
  9. 9. And now for the… FUNCTIONAL TESTER PERSPECTIVE July 2009 10th Sakai Conference - Boston, MA, U.S.A. 9
  10. 10. For More Information… • Lynn Ward (leward@iupui.edu) • David Goodrum (goodrum@indiana.edu) July 2009 10th Sakai Conference - Boston, MA, U.S.A. 10

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