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Віктор Матусов

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Віктор Матусов

  1. 1. 1-on-1’s a single most important manager’s tool © 2018 GlobalLogic Inc.
  2. 2. © 2018 GlobalLogic Inc.
  3. 3. Do you do 1-on-1’s? − half-hour long − scheduled weekly and rarely missed − structured specifically according to the agenda − with every single direct report − about relationship − notes & follow-ups on every meeting 1-on-1’s are:
  4. 4. Management Trinity 1-on-1’s A to Z it’s all about THEM timing structure location 1-on-1’s as a Framework 01 02 03 © 2018 GlobalLogic Inc.
  5. 5. Management Trinity01 © 2018 GlobalLogic Inc.
  6. 6. Trinity − 1-on-1’s − feedback − coaching − + delegation trinity:
  7. 7. Relationship − They encourage great professional relationship through regular communication. − “Encourage” means “future”. − Want a team? Build trust! − Want trust? Build relationship! − Want relationship? Build communication! − “Quantity” means “frequently” (at least weekly). − “Quality” means talking to people about things that are important to THEM. GREAT managers have GREAT professional relationship with their directs.
  8. 8. 02 1-on-1’s A to Z © 2018 GlobalLogic Inc.
  9. 9. It’s all about THEM − It’s easy for a boss to go down – not vice versa! − It’s not about YOU – it’s about relationship − It’s not about WORK – it’s about relationship − Go deeper! It’s not micromanagement. it’s all about THEM:
  10. 10. It’s all about THEM Micromanagement: − You tell people what to do, how to do it and when to do it. − You tell them how to do it your way. − You watch them doing it, and correct them when they don’t do it your way. − And when it doesn't work out the way you want it, you push them out of the way, finish it and take credit for their work. − And then tell them they did it wrong. − All the time. − With each and every of your directs.
  11. 11. It’s all about THEM − It’s easy for a boss to go down – not vice versa! − It’s not about YOU – it’s about relationship − It’s not about WORK – it’s about relationship − Go deeper! It’s not micromanagement. it’s all about THEM: − But don’t forget to pick your head up!
  12. 12. Timing − Don’t dismiss your role power – just spend time on relationship. − Those who do 1-on-1’s don’t spend extra time – they free it up! − Scheduled means “you ARE important”; unscheduled means “you MIGHT be important”. − You are not that busy to do 1-on- 1’s! − Schedule in 2-4 weeks from now. timing:
  13. 13. Timing (contd.) − Many people don’t feel comfortable without preparation. − Why not monthly? − Why not bi-weekly? − Why not switch the frequency? − Why not 15x2 minutes? − Not all the meetings are equally important. 1-on-1’s are. − And thus they are rarely missed: don’t cancel – reschedule on the same week! timing:
  14. 14. Structure − Q: Why structure in relationship- building meeting? − A: Because it’s BUSINESS relationship! − 10-10-10 agenda. − Let them start. − Your discipline should battle your role power. structure:
  15. 15. Location − You don’t do 1-on-1’s in public. − Though complete privacy is not mandatory either. − Don’t visit your directs at their places. − Your cubicle is just fine! − Occupied conference room is not an excuse. − Phone 1-on-1 isn't better than face to face, it's better than nothing! location:
  16. 16. 1-on-1’s as a Framework03 © 2018 GlobalLogic Inc.
  17. 17. 1-on-1’s as a Framework − Retention is not opposite to attrition. − Identify “lottery winners”. Retention:
  18. 18. 1-on-1’s as a Framework − If somebody's not performing, − if they're whining and complaining, − if they're bringing the performance of the whole group down… − Give them feedback, − give them lots of feedback, − tell you love them, care about them and want to help them, − coach them, − set standards for them, − and if they can't meet standards - fire them! − And watch your retention goes up when in fact you've just increased your attrition. “Lottery winners”:
  19. 19. 1-on-1’s as a Framework − Retention is not opposite to attrition. − Identify “lottery winners”. Retention: − Put pay out of the context − Ask monthly. − Measure quarterly. − Use this info for development and succession planning.
  20. 20. Q&A © 2018 GlobalLogic Inc.
  21. 21. Sources http://www.manager-tools.com/ © 2018 GlobalLogic Inc.
  22. 22. Viktor Matusov Director, Engineering S BigTicket86 viktor.matusov@globallogic.com Thank you! © 2018 GlobalLogic Inc.

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