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ACQUIRING THE SKILLS AND EXPERTISE NEEDED
TO EFFECTIVELY COACH AGILE ORGANIZATIONS.
scrumcards.org
Effective
Servant
Leadership
= ESL
LET’SBEGIN….
Explore JAMBOARD: make a sticky note
- what is your name?
EXPERIENCE
In the chat of zoom, please share
- your role?
- what city do you live in?
- years of experience with agile/scrum?
WHY?
HOW THE IDEA FOR EFFECTIVE SERVANT LEADERSHIP
EMERGED
(Product)
YOURGOALS
WHAT GOALS DO YOU HAVE FOR YOUR DAILY WORK?
WHAT GOALS DO YOU WANT TO REACH WITH YOUR
TEAMS?
SKILLS?
WHAT SKILLS DO YOU NEED TO REACH THOSE
GOALS?
YOURGOALS
SHARE ON JAMBOARDS 2-4
= problems, but better
YOURSKILLS
exercises
CONVERSATIONS
exercises
1
POSITIONSINCONVERSATIONS
FIRST POSITION: PLACE YOURSELF AND YOUR
NEEDS IN THE CENTER
exercises
2
POSITIONSINCONVERSATIONS
SECOND POSITION: PLACE THE OTHER AND HIS
NEEDS IN THE CENTER
exercises
3
POSITIONSINCONVERSATIONS
THIRD POSITION: PLACE THE CONVERSATION IN THE
CENTER (META-POSITION)
exercises
i need to
borrow your
car…
1
POSITIONSINCONVERSATIONS
EXERCISE: FIRST TRY TO BORROW HIS CAR USING
POSITION 1, THEN TRY POSITION 2
2
exercises
i need you
to use a
burndown
POSITIONSINCONVERSATIONS
LET’S DEBRIEF
3
i need to
borrow your
car…
1 2
3
I YOU
WE
CONVERSATIONS(1)
exercises
POSITIONSINCONVERSATIONS
Listen, I have been
there before.
What you need is a
burndown. parent
exercises
POSITIONSINCONVERSATIONS
We are so busy...
Nobody else
makes burndowns
either.
child
CONVERSATIONS(2)
TRANSACTIONAL
ANALYSIS
CONVERSATIONS(3)
coach-focus
prepare
ESL competency
donut
agile coaching
growth wheel
EFFECTIVENESS
WHAT INFLUENCES YOUR COACHING
EFFECTIVENESS?
YOUANDTHE PEOPLE INSIDE YOU
Learn to know who
lives inside you
YOUANDTHE PEOPLE INSIDE YOU
Who’s voice do you hear most often?
Can you describe this person?
What is your default behaviour?
How do you behave under stress?
How do people describe you?
1. TAKE ONE MINUTE AND THINK FOR
YOURSELF
2. DISCUSS IN PAIRS
YOUANDTHE PEOPLE INSIDE YOU
Who’s voice do you hear most often?
Can you describe this person?
Since when do you know each other?
How and when did he/she come into you?
What advantage does he/she bring you?
1. TAKE ONE MINUTE AND THINK FOR
YOURSELF
2. DISCUSS IN PAIRS
YOUANDTHE PEOPLE INSIDE YOU
These are voices you have cast away.
In which situations could their assets help you?
Who irritates you?
What irritates you of others?
What persons trigger conflict with you?
1. TAKE ONE MINUTE AND THINK FOR
YOURSELF
2. DISCUSS IN PAIRS
CLOSING-FEEDBACK!
SHARE YOUR feedback ON JAMBOARD 12
MOREINFORMATIONDO YOU WOULD LIKE TO KNOW MORE ABOUT ESL ™?
SEND AN EMAIL ROLAND.FLEMM@GMAIL.COM
STAY UP TO DATE WITH WHAT I DO?
CONNECT ON LINKEDIN OR FACEBOOK

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Roland Flemm. Effective Servant Leadership for agile coaches and scrum masters