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Mike Palladino. Practical examples of working remote on a large distributed agile program.

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Mike Palladino. Practical examples of working remote on a large distributed agile program.

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Mike Palladino. Practical examples of working remote on a large distributed agile program.

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Mike Palladino. Practical examples of working remote on a large distributed agile program.

Ukraine Online PMDay Conference - http://online.pmday.org
Part of Kyiv PMDay Conference - http://pmday.org

Video at https://www.youtube.com/user/StartupLviv

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Mike Palladino. Practical examples of working remote on a large distributed agile program.

  1. 1. PMDAY 2020 – Kyiv, Ukraine Practical Examples of Working on a Large Distributed Agile Program Mike Palladino, PMP, CSM - Director, Agile Center of Excellence, Bristol-Myers Squibb - Adjunct Professor, Villanova University - Author, Data Management University - Past President, PMI-DVC chapter 1
  2. 2. Program Background – Pharmaceutical Wholesale • Buys from pharmaceutical manufactures • Sells to pharmacies and hospitals • $153 Billion revenue • #9 on the Fortune 500 list of largest companies in the world • #1 Walmart • #2 Exxon • #3 Apple • #5 Amazon 2
  3. 3. Program Background – Business Goal • Build a web ordering solution for Pharmacies • i.e. Build the “Amazon.com” platform for Pharmacies • Features include • Ordering • Returns • Safety data information • Inventory • Payment information 3
  4. 4. Program Background – • Web-based Java solution • SAP Hybris eCommerce & Customer Relationship Mgmt (CRM) solution • C/4 Hana and other SAP modules 4
  5. 5. Program Background – Team • 200 people in 9 teams • $120 Million • 4 Vendors: SAP, IBM, and 2 others • 9 Location: USA (PA, MA, TN, NY, CA, LA), Toronto, Dublin, Hyderabad • 5 time zones • 13 1/2 hour time difference 5
  6. 6. Program Background – Program Structure 6 Sponsors, Stakeholders + team below Product Manager, Product Owners, Scrum Masters, Dev Lead, Test Lead Team 1 Team 2 Team 3 Team 4 Team 5 Team 6 Team 7 Team 8 Team 9 Vendor Leads
  7. 7. Program Background – Sample Team structure • Product Owners x2 • Business PO and IT PO • Scrum Master x1 • Business Analyst/Testers x5 • Full Stack developers x7 • Hana developers x5 • User Experience (UX) x2 • Total: 22 people in 7 sites, 5 time zones 7
  8. 8. Program Background – Agile Experience • Little to no Agile Experience • Initial training • All 9 teams • 2 Agile Coaches • 4 Scrum Masters 8
  9. 9. Program Background – Tools 9
  10. 10. Retention of Information 10 • Retention of Information • 10% of what we read • 15% of what we read and see • 80% of what we do • Visual, fun, hands-on
  11. 11. Remote Sponsors and Team Members • Become the local eyes and ears for sponsor • Keep Sponsors in the loop more than normal • Formal and informal conversations • Concerns, worries, early warnings for future problems • Use video where applicable • But, beware if video becomes distracting • Rotate who speaks first • Call on people from all sites • Laptop Closed Mastering Project Management 11
  12. 12. Trust - Getting to Know Each Other Initial Introductions Thank you card Thank you at work Team “group photo” 12
  13. 13. The Team! 13 Name RoleName Role Name Role Name Role Name Role Name Role Name Role Name Role Name Role Name Role
  14. 14. Retrospective Single most valuable ceremony Builds Trust 14 Increased Velocity 400% in 3 ½ months No evenings, weekends or overtime
  15. 15. Trust  Motivation • Improves team performance • Highly motivated team will always outperform a poorly motivated team • Infectious (in a good way) • Reduces external problems Mastering Project Management 15
  16. 16. Question and Reference • Treating people Fairly or the Same? • “First Break all the Rules” by Marcus Buckingham • What makes a great manager/leader? • Great managers treat their staff the way they want/need to be treated. They do NOT treat everyone the same. • i.e. more independent vs needs support Mastering Project Management 16
  17. 17. Motivational Strategies • Strategies reminder – samples from the material • Command and Control – Do what I say • Carrot and Stick – Reward if good, punishment if bad • Achievement – Want to accomplish something • Affiliation – Be part of a group • Power – Ability to influence others • What motivates you? What style do you prefer? • What style is least motivating? • What style do you use to motivate others? • Do you find it easy or hard to motivate others? Mastering Project Management 17 “Motivation is a fire from within. If someone else tries to light that fine under you, chances are it will burn very briefly.” -Stephen R Covey
  18. 18. Motivating and Trust • Motivating people • The Baseball coach Billy Bean is trying to motivate an older player • “Need you to set the example. Others will look up to you as a leader” • Trust • Build early and often • Able to rely on trust during the stressful times Mastering Project Management 18
  19. 19. Bonus – When Everyone Works From Home • Schedule breaks • Schedule family time in your calendar • Talk a walk • Play cards • Cook together 19
  20. 20. Conclusion • Working remote is becoming more common • Senior leaders are experiencing Work from Home and see the benefits • Try new ideas • Experiment 20
  21. 21. PMDAY 2020 – Kyiv, Ukraine Thank you! Questions ??? Comments ??? 21

Editor's Notes

  • Neural Networks
  • This has been true for the past 20 years, 40 years, 100 years, 1 000 years, etc.
  • Dyakuyu

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