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Mike Palladino. Intermediate and advanced tehcniques for scrum masters and agile coaches

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Mike Palladino. Intermediate and advanced tehcniques for scrum masters and agile coaches

  1. 1. UA Online PMDAY 2020 Intermediate and Advanced Techniques for Scrum Masters and Agile Coaches Mike Palladino, PMP, CSM - Head, Agile Center of Excellence, Bristol-Myers Squibb - Adjunct Professor, Villanova University - Author, Data Management University - Past President, PMI-DVC chapter 1
  2. 2. Learning in Three Parts •Intermediate and Advanced Techniques for • Scrum Masters • Agile Coaches •Question & Answer (Q/A) and group discussion •Use at your own risk! •Use with Caution! 2
  3. 3. Background •Agile for nearly 20 years • Pharmaceutical • Music company • Travel company • Insurance • Banking • Project Recovery Effort • Largest team • 200 people, 5 vendors, 7 sites, 5 time zones, $120 Million 3
  4. 4. Book Learning vs Experience • Certifications are not enough 4
  5. 5. Agile A framework for delivering value iteratively and incrementally 5 •A mindset based on values and principles •Built on trust and collaboration at every level •Adaptive to rapid change •Anchored on Lean 6-sigma and Lean Management principles •A change in the way we work and not limited to the way we run projects •A prescriptive methodology or process •Something you “do” or blindly follow •Just for technology or software •A noun! Agile is: Agile is NOT:
  6. 6. Scrum Master - Teams • Team Dynamics • Team dynamics over perfect processes • Continual Improvement • Team Behaviors • Team to update their own stories • Team pull the next available story 6
  7. 7. Scrum Master – Product Owner (PO) Behaviors •Pre-load 2-3 sprints ahead •Supplement with Business Analysts (BA) •BA help with Testing •2 people - Co-Product Owners •PO to review and move stories to done during the sprint 7
  8. 8. Scrum Master - Retrospective •Quiet retrospectives •Retro occurs in real time •Retro that breaths 8 Sprints 1-2 ideas 1-2 ideas 1-2 ideas 1-2 ideas 1-2 ideas 1-2 ideas 1-2 ideas 1-2 ideas Sprints 1-2 ideas 1-2 ideas 0 ideas 0 ideas 3-4 ideas 1-2 ideas 0 ideas 2-3 ideas Taught Reality
  9. 9. Scrum Master Behaviors •Help any way you can, but don’t be a permanent solution •Testing •Writing stories •Solving logic problems •Solving logistic problems •Support PO’s •Learn their business and explain concepts in their terms 9
  10. 10. Coaching – Self Learning •Read books on how to influence people •Learn the tools 10
  11. 11. Coaching - Teaching •Socratic method. “Why” and “What do you think?” •Co-create with the Product Owner •Teach the Scrum Masters 11
  12. 12. Coaching - Communication •Explain how Agile is faster 12
  13. 13. Value of Rapid Feedback 2018 Agile Overview 13 Waterfall Agile Start Results Desired Start Results Desired Small differences in the beginning can lead to large disconnects by the end of the project
  14. 14. Value of Rapid Corrections 2018 Agile Overview 14 Waterfall Agile Start Results Desired Start Results Desired Now what if the business goals change? Better able to adjust throughout the project
  15. 15. Form, Separate Project Teams 15 3 Month Project 3 Month Project 3 months to form team and start 3 months to form another team and start 1 month to stop project and team 1 month to stop project and team 3 Month Project 3 months to form team and start 3 Month Project 1 month to stop project and team 14 months 10 months 71% of the original time or 1.40 x faster – 40% faster
  16. 16. Form, Separate Project Teams 16 3 Month Project 3 Month Project 28 months 16 months 3 Month Project 3 Month Project 3 Month Project 3 Month Project 3 Month Project 3 Month Project 57% of the original time or 1.75 x faster – 75% faster
  17. 17. University Analogy • Shared University experience • Yet each experience is different • Explaining University to a 17-year-old • Values and Principles 17 Easier Follow Principles
  18. 18. Coaching - Communication •Explain how Agile is faster •Coaching Agreements 18
  19. 19. Coaching - Communication •Explain how Agile is faster •Coaching Agreements •Productivity Decrease (in the beginning) 19
  20. 20. Tuckman Model 20
  21. 21. Coaching - Communication •Explain how Agile is faster •Coaching Agreements •Productivity Decrease (in the beginning) •Learn their business and explain concepts in their terms 21
  22. 22. Questions and Comments? What examples do you have? What problems do you struggle with? 22
  23. 23. UA Online PMDAY 2020 Thank you! Questions ??? Comments ??? 23

Editor's Notes

  • This is the secret of Agile
  • Dyakuyu

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