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It does not work...
IfTheusercan’tUseIt
Luke Charde
User Experience Lead, NYS Dept of Labor
SUNY IST 535 Web Database Prog...
MyPerspective
UserExperience&
InterfaceDesignLead
1999 2012
NewYorkState
versus
user interface
user experience
Bad UI... Less Terrible UX
Bad UX... Pretty UI
user interface
UI is typically a
combination of
visual design
(the look and feel)
and the interaction
design
(how it works)
user experience
UX design deals
with the overall
experience
associated with
the use of a
product or service.
- Dain Miller
User Interface is the
saddle, the stirrups, and
the reigns.
User Experience is the
feeling you get being abl...
User Experience
how
Valuable
is it?
http://dryicons.com/
The Secret user
centered
design
process
•process
•tools
•resources
User Experience
how Valuable?
$550 Billion
- Steve Jobs
Some people think design
means how it looks.  
But, of course,
if you dig deeper,
it's really how it works.
http://www.fotopedia.com/items/flickr-2066055069
http://www.fotopedia.com/items/flickr-2066055069
$220 Billion
-Google Phiolsophy: Point #1
Focus on the user
and all else will follow.
http://www.google.com/about/company/philosophy/
The hidden costs
Support/training
What is
The Secret?
The Secret:
Honor the user’s intent.
Creators/Users
Creators Users
How to Create Products using a
User Centered
Design process
Personas
5 why why
why why why
http://en.wikipedia.org/wiki/5_Whys
Sythesize
Sythesize
Sythesize
imitation vs mastery
•Inspiration Libraries
•Design Patterns
•Principles
•Heuristics
Inspiration Library (Evernote)
Design Patterns
Design Patterns
Design Patterns
- [Patternry](http://www.patternry.com/)
- [TimeTripper](http://www.time-tripper.com/uipatterns/)
- [Yahoo Patterns](http:...
Sketch
Sketch
Usability Testing
Balsamiq Mockups
http://www.balsamiq.com/products/mockups
Interactive Prototype
It does not work...
IfTheusercan’tUseIt
Luke Charde
User Experience Lead, NYS Dept of Labor (title quote by Susan Dray)
Further Exploration
- [Smashing Magazine](http://uxdesign.smashingmagazine.com/)
- [UX Stack Exchange](http://ux.stackexch...
thank you!
www.albanyUX.org www.linkedin.com/in/lukecharde @lukecharde
?
hello@lukecharde.com
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
If the User Can't Use It, It Doesn't Work.
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If the User Can't Use It, It Doesn't Work.

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Published on

11/29/2012
Guest Lecture
SUNY IST 535 Web Database Programming

Published in: Technology, News & Politics
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If the User Can't Use It, It Doesn't Work.

  1. 1. It does not work... IfTheusercan’tUseIt Luke Charde User Experience Lead, NYS Dept of Labor SUNY IST 535 Web Database Programming, 2012-11-29   (title quote by Susan Dray)
  2. 2. MyPerspective UserExperience& InterfaceDesignLead 1999 2012 NewYorkState
  3. 3. versus user interface user experience
  4. 4. Bad UI... Less Terrible UX
  5. 5. Bad UX... Pretty UI
  6. 6. user interface UI is typically a combination of visual design (the look and feel) and the interaction design (how it works)
  7. 7. user experience UX design deals with the overall experience associated with the use of a product or service.
  8. 8. - Dain Miller User Interface is the saddle, the stirrups, and the reigns. User Experience is the feeling you get being able to ride the horse. http://www.webdesignerdepot.com/2012/06/ui-vs-ux-whats-the-difference/
  9. 9. User Experience how Valuable is it? http://dryicons.com/ The Secret user centered design process •process •tools •resources
  10. 10. User Experience how Valuable?
  11. 11. $550 Billion
  12. 12. - Steve Jobs Some people think design means how it looks.   But, of course, if you dig deeper, it's really how it works.
  13. 13. http://www.fotopedia.com/items/flickr-2066055069
  14. 14. http://www.fotopedia.com/items/flickr-2066055069
  15. 15. $220 Billion
  16. 16. -Google Phiolsophy: Point #1 Focus on the user and all else will follow. http://www.google.com/about/company/philosophy/
  17. 17. The hidden costs Support/training
  18. 18. What is The Secret?
  19. 19. The Secret: Honor the user’s intent.
  20. 20. Creators/Users
  21. 21. Creators Users
  22. 22. How to Create Products using a User Centered Design process
  23. 23. Personas
  24. 24. 5 why why why why why http://en.wikipedia.org/wiki/5_Whys
  25. 25. Sythesize
  26. 26. Sythesize
  27. 27. Sythesize
  28. 28. imitation vs mastery •Inspiration Libraries •Design Patterns •Principles •Heuristics
  29. 29. Inspiration Library (Evernote)
  30. 30. Design Patterns
  31. 31. Design Patterns
  32. 32. Design Patterns
  33. 33. - [Patternry](http://www.patternry.com/) - [TimeTripper](http://www.time-tripper.com/uipatterns/) - [Yahoo Patterns](http://developer.yahoo.com/ypatterns/) - [Quince](http://quince.infragistics.com) - [UI Patterns](http://ui-patterns.com/) - [Welie](http://www.welie.com/patterns) Design Patterns
  34. 34. Sketch
  35. 35. Sketch
  36. 36. Usability Testing
  37. 37. Balsamiq Mockups http://www.balsamiq.com/products/mockups
  38. 38. Interactive Prototype
  39. 39. It does not work... IfTheusercan’tUseIt Luke Charde User Experience Lead, NYS Dept of Labor (title quote by Susan Dray)
  40. 40. Further Exploration - [Smashing Magazine](http://uxdesign.smashingmagazine.com/) - [UX Stack Exchange](http://ux.stackexchange.com/)
  41. 41. thank you! www.albanyUX.org www.linkedin.com/in/lukecharde @lukecharde ? hello@lukecharde.com

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