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Introducing Management Excellence: From Strategy To Success, Reinhard Schwarz, Oracle

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Seminarium Oracle Enterprise Performance Management "Jak skutecznie wygrywać z konkurencją", Warszawa 29.02.2012

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Introducing Management Excellence: From Strategy To Success, Reinhard Schwarz, Oracle

  1. 1. Introducing Management Excellence:From Strategy To SuccessReinhard SchwarzEPM Sales Director for EE&CIS
  2. 2. IT Perspective Analytics market was $27B in 2009, 5 year CAGR Enterprise data should be 7.5% stores will grow (IDC) 60% annually (IDC)Spending on software togrow from $220,7 billionin 2009 to $231,5 billionin 2010. (Gartner)
  3. 3. In Many Cases, The Business Case Was …… Compliance “Make Better Decisions”…
  4. 4. Management Excellence:The Next Competitive Edge Smart – Deep Insight Agile – Decisive ActionCompetitiveAdvantage Aligned – Across the extended enterprise MANAGEMENT EXCELLENCECost – Lean and MeanQuality – Six Sigma, TQMSpeed – Real-time, JIT OPERATIONAL EXCELLENCE Time
  5. 5. Oracle’s Management Excellence Framework Traditional Performance ManagementSMART Stakeholder Market Business Business Business Business Environment Model Model Plans Monitoring ResultsAGILEALIGNED
  6. 6. Align Stakeholder InterestsStakeholder Market Business Business Business BusinessEnvironment Model Model Plans Monitoring ResultsFOCUS AREAS PERFORMANCE INDICATORS• Sustainability Reporting • Stakeholder Added Value• Stakeholder scorecards • Customer satisfaction• Financial reporting • Investor turnover • Sustainability index • Employer attractiveness
  7. 7. Identify Market DynamicsStakeholder Market Business Business Business BusinessEnvironment Model Model Plans Monitoring ResultsFOCUS AREAS PERFORMANCE INDICATORS• Market analysis • Market share, growth and capacity• Benchmarking • Brand value• Competitive Intelligence • Price sensitivity• Scenario Analysis • Buyer propensity to substitute
  8. 8. Manage UncertaintyStakeholder Market Business Business Business BusinessEnvironment Model Model Plans Monitoring ResultsFOCUS AREAS PERFORMANCE INDICATORS• Predictive modeling • Financial: EVA, shareholder value,• Uncertainty management profitability• Funding analysis, financial modeling • Customer: loyalty, revenue growth• Portfolio analysis • Process: productivity, quality• Strategy mapping • Learning/Growth: HR metrics
  9. 9. Integrated Business PlanningStakeholder Market Business Business Business BusinessEnvironment Model Model Plans Monitoring ResultsFOCUS AREAS PERFORMANCE INDICATORS• Budgeting • Planned and realized contributions to• Integrated financial/operational planning company goals• Rolling forecasts • Planning and realized contributions to other• business domains Activity Based Costing • Asset utilization rate (people, facilities)
  10. 10. Improve Operational AgilityStakeholder Market Business Business Business BusinessEnvironment Model Model Plans Monitoring ResultsFOCUS AREAS PERFORMANCE INDICATORS• Variance analysis • Financial analysis• Root cause analysis • Sales and Marketing analysis• Line of Business specific analysis • Logistics and manufacturing analysis • HR analysis • Procurement analysis
  11. 11. Provide FeedbackStakeholder Market Business Business Business BusinessEnvironment Model Model Plans Monitoring ResultsFOCUS AREAS PERFORMANCE INDICATORS• Management reporting • Management process efficiency• Fast close, flash reporting • Time to close, time to report• Filings, Audit trails • Span of control• CSR reporting • Forecast accuracy
  12. 12. Conclusion• Get smart in dealing with the information overload dilemma.• Increase your agility by integrating management processes.• Improve the alignment by providing all stakeholders with relevant information.• Turn information into a measurable competitive advantage.
  13. 13. Further Readinghttp://www.oracle.com/thoughtleadership Management Excellence White Papers: • How Tomorrows Leaders Will Get Ahead • The Metrics Reloaded • From Strategy to Success • Techniques and Technologies Journal of Management Excellence: 1. Introducing Management Excellence 2. Organizing for Management Excellence 3. Organizing for Management Excellence, Part 2 4. Creating Value 5. Creating Value, Part 2 6. Building Trust 7. Business Transformation 8. Creating Options 9. Value of Information

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