Convospot.io provides augmented intelligence to engage with online customers. It provides an “autopilot system” to enhance human’s judgement and responses.

1. convospot.io
By Homer Quan (Founder)

2. ©Reflen Inc – confidential and property
Problem
Live
engagement
Customer
satisfaction
Knowledge
accumulation&
sharing

3. ©Reflen Inc – confidential and property
Engage customers with Augmented Intelligence

4. ©Reflen Inc – confidential and property
A platform to accumulate knowledge
I was traveling and had to use emergency room. How could my
insurance cover it?
Hello
Hello, what can I do for your?
Information
Account profile
Action
Update customer
profile
Language
“Sorry to hear that, who
needs treatment,
yourself or your family”
Send
Action
Check insurance
availability
+
Send and learn
Automatic 9s
Change Edit Change

5. ©Reflen Inc – confidential and property
A channel to overlay conversational UX

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Language Agent Knowledge AgentAction Agent
Apprenticeship
Learning
Policy Agent
Observe
Statistic
Learning
Symbolic
KG
Decision
Process
Technology: learn by observing

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Technology: real time data process

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Technology: integration

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Business: Target Markets
Healthcare Online retailer
Education Decision making

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Reasoning
LearningAbstracting
Perceiving
Vision: full-stack AI for customer engagement

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Team

12. ©Reflen Inc – confidential and property
FAQ
homer@convospot.io