Powerpoint Slides Letitia


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Powerpoint Slides Letitia

  2. 2. CONTENT <ul><li>Introduction </li></ul><ul><li>Defining Information </li></ul><ul><li>Information Needs </li></ul><ul><li>Information Seeking Behaviour </li></ul><ul><li>Youth and Information Seeking Behaviour </li></ul><ul><li>What are the Issues? </li></ul><ul><li>Information Seeking Behaviour of the Youth at Bellville Public Library </li></ul><ul><li>Findings </li></ul><ul><li>Recommendations/Conclusion </li></ul><ul><li>Annexure (Tables of Questionnaires) </li></ul>Presentation Sep 15, 2009
  3. 3. Introduction <ul><li>The concept defining information, information needs, information seeking and information use have undergone significant evolution since they were first introduce (Ikoja-Odongo and Mostert, 2006:1). </li></ul><ul><li>This essay will attempt to define information, information seeking behaviour and information needs. Youth information seeking behaviour will be covered in this essay. A breakdown of the questionnaires will be focused on. The questionnare was taken from (Abajoye and Tella,2007:1303) </li></ul>Presentation, 15 September 2009
  4. 4. Introduction <ul><li>This essay reports, the behaviour of youth seeking information in the public library. </li></ul><ul><li>The research took place at Bellville public library, where questionnaires issued to young people who visited the library. </li></ul><ul><li>The behaviour of young people was observed as they were seeking information. </li></ul><ul><li>Of the 30 questionnaires that were issued 90% completed and returned. </li></ul><ul><li>Three (10% did not respond). </li></ul>Presentation, Sep 15, 2009
  5. 5. Defining Information <ul><li>·       The term information is defined, understood and interpreted differently across a vast ray of disciplines (Ikoja-Odongo and Mostert, 2006:146). </li></ul><ul><li>·         Information as a property of matter, any message, document, or information resource, any publicly available symbolic material, or any data (Smith, 1989) </li></ul><ul><li>·         The Oxford English dictionary describes it as knowledge communicated concerning some particular fact, subject or event.(1995:698) </li></ul><ul><li>        </li></ul><ul><li>       </li></ul><ul><li>      </li></ul>
  6. 6. Defining Information <ul><li>Mcreadle and Rice (1999:46) provide a very conscise overview of the current concepts defining information, namely 4 </li></ul><ul><li>Information as commodity/resource </li></ul><ul><li>Information as data in the environment </li></ul><ul><li>Information as representation of knowledge </li></ul>Lecture-7, Sep 9, 2009
  7. 7. Information Needs <ul><li>The field of information seeking behaviour in formation science can broadly be defined as that which is concerned with determining user’s information needs, searching behaviour from subsequent use of information (Ikoja-Odongo-Mostert 2006:145). </li></ul><ul><li>Kuhlthau (1993) states that an information need is a requirement that deprives people </li></ul>Presentation, Sep 15, 2009
  8. 8. Information Needs <ul><li>Into information seeking. An information need evolves from an awareness of something missing,which necessitates the seeking of information that might contribute to understanding and meaning. </li></ul><ul><li>Mackay and Taylor (1968) describes the four levels of Information Needs </li></ul><ul><li>Visceral need </li></ul><ul><li>Conscious need </li></ul>Presentation, Sep 15, 2009
  9. 9. Information Needs <ul><li>Formalized needs </li></ul><ul><li>Comprised needs </li></ul><ul><li>Kuhlthau and Kebede (1991,2000) states satisfying information need is a dynamic process during which absorbed knowledge may lead to renew information needs. </li></ul>Presentation, Sep 15, 2009
  10. 10. Information Seeking Behaviour <ul><li>Studies in information seeking behaviour stem from concerns surroundings how people use information in their work environments. Information seeking behaviour arises as consequence of a need perceived by the information user, who in order to satisfy it, makes demands upon formal or informal sources or services, resulting in either success or failure (Wilson, 1999:251). </li></ul><ul><li>A model produced by (Wilson, 1981:55) explained in the field of information behaviour is perceived as a set of “nested” models bound together </li></ul>Presentation, Sep 15, 2009
  11. 11. Information Seeking Behaviour <ul><li>By dependency on one another and by increasing concern, as we move to deeper levels, with finer and finer details in human information seeking and searching behaviour. </li></ul>Presentation, Sep 15, 2009
  12. 12. <ul><li>Three elements of information seeking behaviour by Wilson (1997) </li></ul><ul><li>Information drive is needed </li></ul><ul><li>Factors </li></ul><ul><li>Process </li></ul>Information Seeking Behaviour Presentation, Sep 15, 2009
  13. 13. Youth and Information Seeking Behaviour <ul><li>Youth information seeking behaviour was done since the 1980’s </li></ul><ul><li>Teachers and librarians mostly did it </li></ul><ul><li>Recent research on youth information seeking beahviours is nearly ubiguitous conflation of all youth into identities, and nearly all actions reduced to skill (Chelton and Cool, 2007:14). </li></ul>Presentation, Sep 15, 2009
  14. 14. What are the issues? <ul><li>Shenton and Dixon (2004:177) describes the following isues: </li></ul><ul><li>Problems resulting from the nature of the need </li></ul><ul><li>Frustration emerging from use of the information sources </li></ul>Presentation, Sep 15, 2009
  15. 15. Information Seeking Behaviour:Bellville P.L <ul><li>Information seeking behaviour of young were done by issuing out questionnaires as well as observation. </li></ul><ul><li>Recent observation research done at Bellville P.L. has revealed a variety of patterns of “how” and “what” young people ask, as well as the different types of sources that are used. </li></ul><ul><li>Overwhelming response; </li></ul><ul><li>Response was positive </li></ul><ul><li>Questionnaire was taken from a case study done at a Public Library in the United Kingdom (Marcella and Baxter, 1999:159); </li></ul><ul><li>90% of questionnaires were returned </li></ul>Presentation, Sep 15, 2009
  16. 16. Information Seeking Behaviour:Bellville P.L <ul><li>Three participants who did not returned their questionnaires, gave the following reasons: </li></ul><ul><li>Language was a barrier </li></ul><ul><li>Lack of interest </li></ul><ul><li>Busy with school projects did not want to be disturbed </li></ul><ul><li>64% of the sum females responded to the questionnaire </li></ul><ul><li>50% of the sum total questionnaires were students/learners </li></ul><ul><li>Majority of respondents present looking for information dealing with their school projects </li></ul>Presentation, Sep 15, 2009
  17. 17. Information Seeking Behaviour:Bellville P.L <ul><li>The researcher asked questions such as: </li></ul><ul><li>What kind of information are you looking for? </li></ul><ul><li>Where else did you go, before you came to the library? </li></ul><ul><li>Information seeking questions from the youth </li></ul><ul><li>Where can I find information on atomic bombs? </li></ul><ul><li>Most youngsters cams straight to the librarian on the main/lending floor </li></ul><ul><li>Librarian will search on PALS (Public Access Library Service) </li></ul><ul><li>User seldom use the catalogue on their own </li></ul>Presentation, Sep 15, 2009
  18. 18. Information Seeking Behaviour:Bellville P.L <ul><li>Users go straight to the bookshelves </li></ul><ul><li>Users make use of the cabinet in Reference section </li></ul><ul><li>Other information were: </li></ul><ul><li>Common law </li></ul><ul><li>Social security </li></ul><ul><li>Job seeking </li></ul>Presentation, Sep 15, 2009
  19. 19. Findings <ul><li>Most youngsters that seek information go straight to the librarian; </li></ul><ul><li>Other sources of information were Internet books, newspapers, magazines . </li></ul><ul><li>Most youngsters used the computers for Face Book, Google search, Jobs on-line and High 5; </li></ul><ul><li>Most youngsters not interest to search information on library catalogue; </li></ul><ul><li>Faster when they go straight to the librarian; </li></ul><ul><li>Parents accompanied youngsters </li></ul><ul><li>Users took immediately that was offered to them, be it a book or a magazine </li></ul><ul><li>Wilsons’ “nested” model </li></ul>Presentation, Sep 15, 2009
  20. 20. Recommendations/conclusion <ul><li>Librarians must be able to give literacy programmes on a quarterly or half-yearly basis; </li></ul><ul><li>Librarians should become more actively involved with the youth, who requires assistance; </li></ul><ul><li>Their should be interactive participation at the computer when the youth search for information; </li></ul><ul><li>No idea of key words; </li></ul><ul><li>More databases should be available for the youth; </li></ul><ul><li>Current academic journals are necessary </li></ul><ul><li>Results show that the questions asked about information seeking were not sufficient to show information behaviour. The work which addressed both dimensions have formed a starting point for the investigation of generic issues, </li></ul>Presentation, Sep 15, 2009
  21. 21. Recommendations/conclusion <ul><li>Such as problems that typically affect users (youth), regardless of the source employed or patterns of behaviour that tend to emerge across a diversity of forms of information seeking. </li></ul>Presentation, Sep 15, 2009
  22. 22. Thank you! Presentation, Sep 15, 2009