2. WARNING
Next slide will be shocking !
dinsdag 19 april 2011
3. Meet à TIFKAP
They are paying YOUR bills !
They are the experts in HAVING the disease.
dinsdag 19 april 2011
4. Two Questions :
How many patients are here ?
How many doctors are here ?
dinsdag 19 april 2011
5. Radboud REshape & Innovation Center
Lucien Engelen (@zorg20)
Director Radboud REshape & Innovation Center,
Health 2.0 Ambassador
Advisory to Executive Board
Founder & Curator TEDxMaastricht
Impatient
April 12, 2011 Tilburg
dinsdag 19 april 2011
7. Radboud REshape & Innovation Center
Change !
Everybody wants to innovate
nobody wants to change !
dinsdag 19 april 2011
8. Radboud REshape & Innovation Center
Cost explosion
Labor problem
Doubling Healthcare demand
There is NO Silver Bullet
dinsdag 19 april 2011
9. On a daily basis 15-20 persons
write in blogs about our care
in our facilility
Our doc's, nurses and administration didn't knew.
So i appointed a "Chief Listening Officer"
dinsdag 19 april 2011
12. Radboud E-xperience & Innovation Centre
Digital trends & developments
use of the internet in the Netherlands
100
75
94
50
91 93
76 81
66 70
57
49 25
42
30
20
1 3 8 10
0
1996-2010
Bron: Trendbox /STIR
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13. Radboud E-xperience & Innovation Centre
Use of SoMe by European Hospitals (%)
60
48
36
24
12
0 Germany Switzerland Austria United Kingdom Norway Sweden Netherlands
Youtube Twitter Facebook Linkedin
Sep 2010 - March 2011 *NL = Hyves
dinsdag 19 april 2011
14. Toekomst
of
heden
?
bron : UNIVERSAL MCCANN COMPARATIVE STUDY ON SOCIAL MEDIA TRENDS APRIL 2008
lucien.engelen@azo.nl
14
dinsdag 19 april 2011
25. Radboud REshape & Innovation Center Patiënt central ?
dinsdag 19 april 2011
26. Radboud REshape & Innovation Center
Shocking news !
dinsdag 19 april 2011
27. Radboud REshape & Innovation Center
We no longer put patients central !
dinsdag 19 april 2011
28. Radboud REshape & Innovation Center
We embrace patients into the HC-team !
dinsdag 19 april 2011
29. Radboud REshape & Innovation Center
REshape (r)evolution theory of Healthcare
UMCN
2010
NL
UMCN
2025
UMCN
2015
dinsdag 19 april 2011
30. Definition ?
Health 2.0 / Medicine 2.0 : A Systematic Review*
• 46 definitions.
• Patients : 35
• Web 2.0 : 30
• Professionals : 26
• Social Networking : 22
• Change of Healthcare : 15
• Collaboration : 14
• Health information : 14
* J Med Internet Res 2010; 12(2):e18
Van De Belt, Engelen et al
dinsdag 19 april 2011