14. Radboud REshape & Innovation Center
Cost explosion
vrijdag 4 maart 2011
15. Radboud REshape & Innovation Center
Cost explosion
Labor problem
vrijdag 4 maart 2011
16. Radboud REshape & Innovation Center
Cost explosion
Labor problem
Doubling Healthcare demand
vrijdag 4 maart 2011
17. Radboud REshape & Innovation Center
Cost explosion
Labor problem
Doubling Healthcare demand
vrijdag 4 maart 2011
18. Radboud REshape & Innovation Center
Cost explosion
Labor problem
Doubling Healthcare demand
There is NO Silver Bullet
vrijdag 4 maart 2011
19. On a daily basis 15-20 persons
write in blogs about our care
in our facilility
Our doc's, nurses and administration didn't knew.
So i appointed a "Chief Listening Officer"
vrijdag 4 maart 2011
22. Radboud E-xperience & Innovation Centre
Digital trends & developments
use of the internet in the Netherlands
100
75
94
50
91 93
76 81
66 70
57
49 25
42
30
20
1 3 8 10
0
1996-2010
Bron: Trendbox /STIR
vrijdag 4 maart 2011
23. Radboud E-xperience & Innovation Centre
Use of SoMe by European Hospitals (%)
Sep 2010 - March 2011 *NL = Hyves
60
48
36
24
12
0 Germany Switzerland Austria United Kingdom Norway Sweden Netherlands
Youtube Twitter Facebook Linkedin
vrijdag 4 maart 2011
24. Radboud REshape & Innovation Center
"Social Media is a way to talk and listen
even when we’re not there.
vrijdag 4 maart 2011
25. Radboud REshape & Innovation Center
"Social Media is a way to talk and listen
even when we’re not there.
vrijdag 4 maart 2011
26. Mobiel Internet groeit 8 x zo snel dan gewoon ooit deed !
Mobiele toegang in 2013 (!!) groter dan via vast.
vrijdag 4 maart 2011
33. Radboud REshape & Innovation Center Patiënt central ?
vrijdag 4 maart 2011
34. Radboud REshape & Innovation Center Patiënt central ?
vrijdag 4 maart 2011
35. Radboud REshape & Innovation Center
Shocking news !
vrijdag 4 maart 2011
36. Radboud REshape & Innovation Center
We no longer put patients central !
vrijdag 4 maart 2011
37. Radboud REshape & Innovation Center
We embrace patients into the HC-team !
vrijdag 4 maart 2011
38. Radboud REshape & Innovation Center
REshape (r)evolution theory of Healthcare
UMCN
2010
NL
UMCN
2025
UMCN
2015
vrijdag 4 maart 2011
39. Radboud E-xperience & Innovation Centre
REshape (r)evolution theory for healthcare
Engelen, Derksen 2010
vrijdag 4 maart 2011
40. Definition ?
Health 2.0 / Medicine 2.0 : A Systematic Review*
• 46 definitions.
• Patients : 35
• Web 2.0 : 30
• Professionals : 26
• Social Networking : 22
• Change of Healthcare : 15
• Collaboration : 14
• Health information : 14
* J Med Internet Res 2010; 12(2):e18
Van De Belt, Engelen et al
vrijdag 4 maart 2011
