If you can’t explain it to your grandmother, forget it. - Luc Galoppin
So far the mechanical part; now let’s focus on the chemistry. From a human point of view, the most
important thing on this drawing are not the boxes, but everything that happens in the white space
and the dotted lines between them.
It’s always exciting witness the on-boarding of Business Representatives to the project team – not
fully grasping what it is they are committing to.
Business Representative are the linchpins who are the first ones to dive deep into the new territory of
Business Representative are the linchpins who are the first
to dive deep into the new territory of the program.
In most programs these people are cherry-picked from the business because:
‣ they have a deep understanding of what it takes to run their part of the business;
‣ they have the strength and intelligence to perform on the challenging deadlines and deliverables
of a global program;
‣ they have the resilience to absorb new knowledge, work their way through and become an
expert in no time
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