If you can’t explain it to your grandmother, forget it. - Luc Galoppin
Level 1: Your Expertise
Let’s face it: the days of boardroom consulting are over. Reality is no longer restricted to the 150
slides of your PowerPoint-Conference-Room-Pilot-Presentation. Slowly but surely clients are starting
to understand that the proof of the pudding is in the eating, and that we should put our beautiful
models to the test on the shop floor.
The moral of the safety boots is that you need to ‘go local’ in order to make a connection. If you
really want to practice organizational change management you need to step out of your project
cocoon, right into the field. You need to sit on the handrail with the people who will eventually
execute your bright ideas.
You need to sit on the handrail with the people
who will eventually execute your bright ideas.
Also, you need to sit through the long (and often very technical) discussions of problem solving. Be
there when they share war stories and tinker with a solution until it fits. That’s really tough, because
99% of the time you will be the dummy in the group.
To most consultants being the dummy - by definition: not the source of knowledge - is total agony.
You are no longer the expert once you are on the shop floor.
Get over it and get down to it.
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