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Live Application and Infrastructure Monitoring and Root Cause Log Analysis with Oracle Management Cloud (PaaS Community Forum, Split March 2017)

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The importance of a good end user experience with our applications and the responsibility for that experience is getting more attention in our move towards a DevOps culture. The challenge at the same time is growing with multitier architectures and IT landscapes distributed across technology stacks, locations and clouds. Oracle Management Cloud offers a number of products that collect runtime metrics from applications and IT platform and infrastructure components whatever what and where they are. These products provide near-real time insight (Application Performance and Infrastructure Monitoring) and analytical capabilities to find root causes, identify trends and otherwise make sense of the pile of runtime metrics (Log and Infrastructure Analytics). The objective is to quickly spot problems – ideally before they occur – find the cause and a solution and apply the latter. This session introduces Oracle Management Cloud and demonstrates what it can do for Oracle Fusion Middleware and Database, both on premises and in the public cloud.

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Live Application and Infrastructure Monitoring and Root Cause Log Analysis with Oracle Management Cloud (PaaS Community Forum, Split March 2017)

  1. 1. LIVE APPLICATION AND INFRASTRUCTURE MONITORING AND ROOT CAUSE ANALYSIS WITH ORACLE MANAGEMENT CLOUD Lucas Jellema (CTO AMIS & Oracle ACE Director) 27th March 2017, PaaS Partner Community Forum Split, Croatia
  2. 2. WHAT IS IT ALL ABOUT?
  3. 3. WHAT’S HAPPENING • Intricate application and infrastructure architecture • Multi-tier, mobile, SOA, virtualization, microservices • Hybrid landscape • Mix of technologies and vendors • Cloud, multiple clouds, on premises • Agility and the constancy of change • DevOps (you build it, you run it, you fix it) • Big Time – Big Data and Real Time • IoT, IoP, Social Media, 24/7
  4. 4. OPERATIONAL MANAGEMENT OBJECTIVES • Keep business value of IT available as required | promised • Need to know if and when (preferably predict before) something goes wrong • At end user | business | functional level • Analyse (looming) problem – in order to fix it • What, where, when, why, who, why? • Across IT landscape • Areas of operational interest • Functionality • Security • QA & Compliance • Infrastructure efficiency
  5. 5. OPERATIONAL MANAGEMENT CLOUD • Gather metrics and logs across IT landscape to central store • Expose, visualize and explore • Report • Analyze • Predict (machine learning) & Recommend
  6. 6. OMC: GATHER THE HAY AND FIND THE NEEDLE(S)
  7. 7. ORACLE MANAGEMENT CLOUD: FROM METRICS AND LOGS TO BUSINESS OBJECTIVES
  8. 8. OMC – MULTIPLE DIMENSIONS • (near) real time monitoring, root cause problem analysis and tactical planning • and turn findings into action) • Technology Stacks - across vendors • Tiers – application, platform, infrastructure • Locations – sites, on premises, cloud • Perspectives • User Experience • Business Process KPIs • Resource usage • Compliance • Security
  9. 9. E PLURIBUS UNUM
  10. 10. APPLICATION PERFORMANCE MONITORING • (near real time) Monitor end user activity and experience • Compare actually experienced response times against thresholds • Detect sessions with errors • Send alerts • Check health with synthetic tests • Analyze problematic situations • Under which conditions do they occur? • What happens under the covers of the error? • Where in the multitier end to end chain is the bottleneck
  11. 11. APPLICATION PERFORMANCE MONITORING
  12. 12. LOG ANALYTICS • So much could be known from the collected log sources • Business-wise • Application • IT platform and infrastructure
  13. 13. OMC AGENT CONFIGURATION ACCS Event Hub JCS APM LA OMC (APM, LA) SOA CS APM LA ACCS APM MCS DBaaS LA REST API
  14. 14. DEMO TIME
  15. 15. PRACTICAL STEPS TO GET GOING • Access the trial OMC environment • Create accounts for all collaborators • Deploy agents for APM, Log Analytics, Infrastructure Monitoring • Could be on your laptop (VM), server, 3rd party Cloud or Oracle PaaS • You may have to configure log levels and add appropriate logging • Note: You do not need additional hardware nor any setup beyond agents • Put meaningful load on application and platform • Perhaps intentionally cause some typical problems to find out how these can be identified through OMC • Start with some simple analysis of very obvious issues
  16. 16. CONCLUSION • Compelling story – intuitive, clear [business] value • Easy to get started • Across technology stacks, on premises and clouds • Enables operational management – at various levels • Also facilitates [end to end] development • Teaches developers how useful good logging can be • Great first cloud to embrace - for any organization
  17. 17. • Blog: technology.amis.nl On Oracle, Cloud, SQL, PL/SQL, Java, JavaScript, Continuous Delivery, SOA, BPM & more • Email: lucas.jellema@amis.nl • : lucasjellema • : lucas-jellema • : www.amis.nl, info@amis.nl +31 306016000 Edisonbaan 15, Nieuwegein

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