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Applications are only successful when they generate business value; And they can only do so if they are available, reliable and well performing. Operations-teams – and increasingly DevOps teams – have the substantial challenge of ensuring the proper non-functional behaviour of applications. Part of the challenge is knowing what the actual state of the end user experience with the applications is. In case of (looming) underperformance and unhappy users, administrators need to be aware and need to be able to find out what the causes are of the problem. Oracle Management Cloud offers a range of features that can easily be engaged in any existing enterprise IT environment to monitor the application performance, alert administrators regarding (impending) exceptions an perform root cause analysis to support resolution and prevent reoccurrence of the issue. This presentation tells story of how Oracle Management Cloud Application Performance Monitoring, Infrastructure Monitoring and Log Analytics were used to identify and resolve within weeks the underlying causes of a performance issue that end users had been complaining about for seven years. The session offers a broad perspective on how OMC can be embraced very rapidly by virtually any IT department to start monitoring, spotting and fixing issues in complex application stacks.