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5 tips to make JIRA Admins' life easier

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5 tips to make JIRA Admins' life easier

  1. 1. 5 tips To make JIRA Admins’ life easier© 2013 Valiantys reproduction forbidden without authorization
  2. 2. Recurrent time-consuming administration tasks Create users or projects Answer to Monitor performance user questions Edit any Edit other workflows scheme© 2013 Valiantys reproduction forbidden without authorization Page 2
  3. 3. #1 Edit workflows Workflow steps cannot be deleted A step’s associated status cannot be edited If a step has no outgoing transitions, it cannot have any new outgoing transitions added© 2013 Valiantys reproduction forbidden without authorization Page 3
  4. 4. #1 Edit workflows Add a version number to your workflows and workflow schemes Keep the last used version of each workflow in case of rollback Without draft With draft TEST WF v2 TEST WF v2© 2013 Valiantys reproduction forbidden without authorization Page 4
  5. 5. #2 Edit any other scheme Prefix your configuration entities Use a scheme for each project type© 2013 Valiantys reproduction forbidden without authorization Page 5
  6. 6. #2 Edit any other scheme Prefix your configuration entities Differentiate operation screens and transition screens© 2013 Valiantys reproduction forbidden without authorization Page 6
  7. 7. #3 Monitor performance Several tools are now available to measure performance HTTP Requests log analyzer Database monitoring JMeter performance tests Documentation about number of custom fields Slow requests logs What about filters and dashboards? Filters and dashboards are created but (almost) never deleted© 2013 Valiantys reproduction forbidden without authorization Page 7
  8. 8. #3 Monitor performance Delete unused filters and dashboards Number of gadgets on a dashboard jira.dashboard.max.gadgets option can be set to limit number of gadgets on a single dashboard© 2013 Valiantys reproduction forbidden without authorization Page 8
  9. 9. #4 Answer user questions Frequently asked questions Using Confluence :© 2013 Valiantys reproduction forbidden without authorization Page 9
  10. 10. #4 Answer user questions Link a FAQ page to a ticket Display FAQ on JIRA dashboard© 2013 Valiantys reproduction forbidden without authorization Page 10
  11. 11. #5 Create users or projects Create a Project Request issue type© 2013 Valiantys reproduction forbidden without authorization Page 11
  12. 12. #5 Create users or projects Create a specific workflow and build a listener to create the project© 2013 Valiantys reproduction forbidden without authorization Page 12
  13. 13. Contact us VALIANTYS Ltd Waterloo Business Center 117 Waterloo Road London SE1 8UL Phone: +44 (0)20 7921 0546 www.valiantys.co.uk For more information : contact@valiantys.co.uk© 2013 Valiantys reproduction forbidden without authorization Page 13

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