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*LVRaddvisors_Ins_Bank_Sces

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  1. 1. Critical Missions & Management Consulting CONFIDENTIAL 10/2/2015 providing decisive solutions to insurance and banking Transformation Crisis Insurance Takaful Islamic Bancassurance Banks Islamic Banks
  2. 2. Critical Missions & Management Consulting CONFIDENTIAL 10/2/2015 providing decisive solutions to insurance and banking Transformation Crisis Insurance Takaful Islamic Bancassurance Banks Islamic Banks
  3. 3. Contents 2 1. Introduction 2. Insurance and Reinsurance Services 3. Banking and Financial Services 4. Take away 5. Appendices – Example of Insurance and Banking critical missions achieved successfully
  4. 4. 1. Introduction Offering CONFIDENTIAL 3 LVRaddvisors support :  facing complex situations and challenges  needing Top Performing Hands-on Executives, providing expertise in: Strategy, Business Model, Operating Model, IT & Internet, Distribution Channels, Products • Retail Banking • Financial Services • Personnal loans • Leasing • Factoring • Wealth management • Alliances and Vendors Programs (micro-finance institutions, automotive and goods manufacturers, Telco operators, Retailers, etc.) • Insurance, Takaful • Reinsurance, Retakaful • Brokerage • Consultancies • Affinity Groups • Cross selling Partnership (with Large Corporations like Telco operators, TV broadcaster, Retailers, etc.)
  5. 5. 1. Introduction Playing field LVRaddvisors focus on Middle Size Regional and Local Entities • Conventional • Mutuals • Islamic South East Asia • Malaysia, Indonesia • Thailand, Cambodia, Laos, Myanmar, • Philippines Middle East & GCC Africa: • East and West • North Africa in Emerging Markets 4
  6. 6. Contents 5 1. Introduction 2. Insurance and Reinsurance Services 3. Banking and Financial Services 4. Take away 5. Appendices – Examples of Insurance and Banking critical missions achieved successfully
  7. 7. Partner - Luc Metivier +25 years of experience and expertise in : • Bancassurance • Insurance (Corporate and Retail – General and Life) • Takaful (Islamic Insurance – General and Family) and Conventional • Retakaful (General and Family) 10/2/2015 2. Insurance and Reinsurance Practice Partner Profile 6 Acquired in 3 regions and 7 countries : • The West (Canada, France, Luxembourg) • The Middle East (Egypt, Saudi Arabia, the United Arab Emirates, and other GCC countries) • Asia (South East Asia and especially Malaysia, Indonesia)
  8. 8.  Developed a complete and practical TOOL BOX to Start up and to fix Companies, fast and effectively  Experience and expertize gained from the best in class: • Allianz Group • AIG Life/American Life Insurance Company • AXA Group 15 out of 25 years as GM, CEO, Group CEO, Director, establishing and fixing corporations in emerging countries 2. Insurance and Reinsurance Practice Partner Profile 7
  9. 9. 2.Insurance and Reinsurance Hands-on Expertise in Five Critical AreasExpertise inInsurance Designing Corporate Strategy and Conduct Execution Helping IT and Operations reach the next stage Adding distinctive value through delivery of « commoditized » products Ensuring « Shadow » and interim CEO, COO, CMO and Board Director Representing foreign companies in Asia and Middle East • Change Management • Distribution Management • Reengineering/Transformation • Simplifying Data Architecture & Improving Data Quality • Building agile and flexible architecture • Optimizing Processes - Generating savings • Transforming Operating Models • Generating expansion through multi channel/multi product distribution platforms (incl. Web services) • Establishing lean processes from operation to distribution • Carrying out special assignments • Bringing experience acquired with top companies • Ensuring high level of adaptability at C level • Establishing Representative Office or mandate • Defining Mission Statement • Gathering Market Data, preparing entry 8
  10. 10. Contents 9 1. Introduction 2. Insurance and Reinsurance Services 3. Banking and Financial Services 4. Take away 5. Appendices – Example of Insurance and Banking critical missions achieved successfully
  11. 11. 3. Banking and Financial Services Practice Partner Profile 10 Partner – Michel Hascoët +25 years of experience and expertise in : • Financial Services (Leasing, Factoring, Personal Loan) • Retail Banking • Wealth Management • Software house and Management Consulting Industry Acquired in 3 regions and 6 countries: • The West (France, UK, Belgium) • The Middle East (Egypt) • Africa (West and North) 15 out of +25 years at MD, CEO, Partner, Director level, acquiring significant experience in managing complex programs and fixing companies Experience and expertize gained from the best in class: • Oracle corp. • BNP Paribas • Global Automotive Financial Services (Renault, Peugeot) Focus on Strategy, Organization, Transformation, Outsourcing, Architecture and Audit
  12. 12. 11 3. Banking and Financial Services Hands-on Expertise in Five Critical Areas ExpertiseinBanking andFinancialServices Designing Strategy and Conduct Execution Adapting technology to deliver the right service Create competitive advantage through redesign operating models Ensuring « Shadow » and interim C Level Forming Alliances with financial and major companies •Business transformation •Restructuring •Realignment •Moving to advanced data technology to analyse client activity •Building alternative forms of Banking (Mobility) •Investing in core banking and automation •Transforming Operating Models •Deploying mobile technology and other innovative distribution models •Improving efficiency and streamline processes effectiveness •Carrying out Audits and Special assignments •Bringing experience and ‘out of the box’ approach •Ensuring high level of adaptability at C level •Partnership with institutions (micro-finance) •Developing Vendor programmes with manufacturers •Forming alliances to reach new segments (eg : unbanked)
  13. 13. Contents 12 1. Introduction 2. Insurance 3. Banking and Financial Services 4. Take away 5. Appendices – Example of Insurance and Banking critical missions achieved successfully
  14. 14. 13 4. Take Away  We have developed over 25 years a wealth of practical expertise: • A complete and practical Tool Box to build and fix companies • The experience, skills and ability to manage Critical Situations  We are truly hands on, practically assisting management to drive, and we can drive directly if need be (as interim CEO/COO/CMO, and/or Director)  We support when and where it is the most needed: • Start ups in need of new direction and accelerator • Organizations looking for a Game Changing Model • Designing and Executing Expansion Plans (new market entry) • Performing Strategic shift • Change Management, Crisis Management, etc. • Turn Around • Merger and Acquisition 13
  15. 15. 14 That of Experts always thinking ‘’out of the box’’, bringing different perspectives, ideas and solutions Being the ‘’devil’s advocate’’ always asking the ‘’what if’’ questions, challenging in house ideas and solutions, to ensure all aspects have been considered and no stone left unturned oranpples Whatever the Critical area or Industry concerned, we add 2 essential roles: 4. Take Away
  16. 16. Contents 15 1. Introduction 2. Insurance 3. Banking and Financial Services 4. Take away 5. Appendices – Example of Insurance and Banking critical missions achieved successfully
  17. 17. 1. Adding a Second Business Line to a Reinsurer in Asia 5. Insurance Examples of Critical Missions Achieved Successfully 10/2/2015 • Established how much Personal Lines were key to a Reinsurer interested in offering high value services to growing mid size companies in emerging markets • Showed that mid size insurers were moving into the more profitable Personal Lines after struggling in Commercial Lines • Established that Personal Lines were offering a clear differentiation, which was key to penetrate the market  Worked out a distinctive business proposition, answering the true needs of the Customers  Facilitated a number of ‘’Partnerships’’ based on long term Technical Services and Reinsurance arrangements  This finally led to access a much larger share of premium, mainly thanks to Quota Share arrangements with insurers 16
  18. 18. 2. Market entry & Acquisition for a Blue Chip Co. in Egypt 10/2/2015 • Formulated market entry strategy, including Business, Operations, General & Life Products, Marketing Plans, HR • Worked on Capital business plans, Budgets, P&L, and played key role in various Committees • Advised a Regional Life Strategy in the Middle East, using Egypt as Operations hub • Reoriented the potential buy out of a local insurance company towards a new target • Conducted informal due diligence of the target, evaluating restructuring and integration costs, as well as time requested • Approached main shareholder to evaluate potential for a sale and started negotiations The Scenario and Business Plans proposed was approved: Life & General, Conventional & Takaful, with a Bank partner 5. Insurance Examples of Critical Missions Achieved Successfully 17
  19. 19. 3. Establishment of a Takaful Start up in the United Arab Emirates 10/2/2015 • Worked out the first business- to-business (B2B) online General Insurance – Personal Lines model in the UAE • Provided direct management, training, and coaching to department heads on the Internet model • Oversaw major projects (Web site, Reinsurance, etc) • Designed a minimal OPEX model, leveraging economies of scale through highly automated, lean and paperless business processes • Guided the elaboration of capital, budgets and P&L  Ranked as #3 in daily insurance production of motor policies only 9 months after launch  Laid foundation for achievement of profitability in 2 years rather than projected 4 5. Insurance Examples of Critical Missions Achieved Successfully 18
  20. 20. 4. Reenginering of a large multinational Life Group in the Gulf • Strategized the modernization of this US$510M organisation (1,400 employees/5 countries) • Designed and oversaw implementation of comprehensive reengineering, with immediate positive impact on budgets and P&L • Refocused departments and managers on core missions • Audited organisation in 5 countries, identified areas of improvement, providing immediate fixes and medium- to long-term solutions for Underwriting, Operations, IT, and Sales • Led the modernisation of 4 distribution channels: 1,100 agents, 18 banks, 19 brokers, and 2,100 accounts  Rengineering was conducted with the organization surpassing both top and bottom-line targets  Quality of service was improved, optimising sales practices, instituting controls, and stronger customer-focus 5. Insurance Examples of Critical Missions Achieved Successfully 19
  21. 21. 5. Turning around 2 sister reinsurance cos in Malaysia & Bahrain • Worked out the Strategic Plan and led the restructuring and functional integration of two standalone sister companies, improving operational efficiency (scoring high on Internal Audit Reports) and reducing Opex by 60% thanks to integration • Elaborated and supported expansion into Personal Lines, including Family (Life) • Conducted key projects, like the ‘’de-risking’’ strategy allowing a capital light and effective management of resources, and the development of the Web Delivery Platform for pre- underwritten products • Directed capital budgets and P&L  Despite the allocation of new resources to Personal Lines, profit was achieved for the first time in 2012 5. Insurance Examples of Critical Missions Achieved Successfully 20
  22. 22. 6. Acquisition of an Insurance Company in Bahrain and Merger with a newly licensed one in Saudi Arabia • Led reengineering of acquired Bahraini co. operating in KSA, in preparation for launch of the licensed company in KSA • Oversaw IPO, underwriting process with Financial Advisor, U/W Manager, Lawyers, Auditors, Capital Market Authority, Communication, Tadawul & Shareholders • Guided cost reduction process at acquired company and supported operational capabilities and efficiency increase, to achieve a scalable infrastructure at the newly licensed Co. • Delivered a plan to multiply business from acquired company, 15-fold, incl. Islamic bancassurance products  Both top and bottom-line targets were outperformed 5. Insurance Examples of Critical Missions Achieved Successfully 21
  23. 23. 7. Advising a European Consultancy (specializing in Banking) expanding into the Insurance and Takaful markets in Asia • Identified target segment: medium size Insurance and Takaful Companies moving into Personal Lines • Worked out a differentiated Offering matching their needs: • Adjustment of consultancy services to the Insurance sector and Takaful • Elaborating an additional offer • Launching a customizable Multi-Product, Multi-Channel Web Transactional Portal, easily integrated into the Companies’ core IT System, saving time, money, resources, trial and errors, etc.  New offering proved the perfect key to penetrate the market segment and expand in Insurance/Takaful in Asia/Middle East 5. Insurance Examples of Critical Missions Achieved Successfully 22
  24. 24. 23 Outsourcing Back-officeOutsourcing • Outsourced Back-office operations of a commercial bank • Coordinated activities of consulting teams • Defined overall program governance BtoB – Transformation of Back-office into profit centreGlobal Retail Bank • Developed Information system to manage and host middle and back office operations from others banks • Conducted change management operations • Defined customer services Restructuring AnalysisGlobal Retail Bank 5. Banking and Financial Services Examples of Critical Missions Achieved Successfully •Led a study to assess merging of 16 subsidiaries (leasing) •Analyzed various impacts from different scenarios, Financial cases, Migration plan, Budget plan, ROI
  25. 25. 24 Transformation plan of the international subsidiariesGlobal Retail Bank • Managed of the migration programme of all the IS to a single software solution • Management and achievement of the roll-out to the subsidiaries (America, Asia, Africa) Business Case Global Automotive Financial Services • For a European captive financing company of a Car maker carry out study leading to improve efficiency and reduce costs through the roll-out of a centralized solution ‘one fit all’ • Conducted interview and analysis within all the subsidiaries in Europe (UK, Germany, Portugal, Austria, Poland, etc) Audit Assignments Leading international Clearing House 5. Banking and Financial Services Examples of Critical Missions Achieved Successfully • Audit of IT Group Strategy & Governance • Audit of SDLC (System Development Life Cycle)
  26. 26. CONFIDENTIAL25 Contacts 1405-08, CC Wu Buildin g 302-303 Hennessy Road, Wanchai Hong Kong 10/2/2015 Mob: +60 192 299 174 Tel: +60 361 505 561 25 Insurance Takaful Islamic Bancassurance Banks Islamic Banks luc.metivier@gmail.com

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