Regional RecyclingDatabase CollaborationBuilding a Better Platform forRecycling Information Services                      ...
Whats On Tap                 Current State of Recycling                  Information Services (RIS)                 The ...
RRD Collaboration Partners8/1/2011CRRA 2011RegionalRecyclingDatabaseCollaboration                                17
RRD Collaboration Partners8/1/2011CRRA 2011RegionalRecyclingDatabaseCollaboration                                18
RRD Collaboration Partners8/1/2011CRRA 2011RegionalRecyclingDatabaseCollaboration                                19
RRD Collaboration Partners8/1/2011CRRA 2011RegionalRecyclingDatabaseCollaboration                                20
Project Vision                 True regional collaboration                 Better tool for less $$                      ...
Project Start                   Fall 2010 – Chose vendor via RFP                      ●   Common Knowledge (CommonKnow.co...
Audiences for the Tool                 Resident, Single Family                 Resident, Multi Family                 B...
Priorities for Recycling Information                 Low cost/free                 Convenience                    ●   Ke...
Services & Notifications                 Pick-Up (free & not free)                 Drop Off (free & not free)           ...
Data Entry             Database                        Agency                        Websites
RRD Search Funnel                Search > {Refinement} > Results > Details                         Search Widget          ...
RRD Search Funnel                Search > {Refinement} > Results > Details                      Search Results Page       ...
Persistent header with                       option for new search    List of possibleitems/materials for  which user coul...
RRD Search Funnel                Search > {Refinement} > Results > Details                 Item/Material Detail Page      ...
Prominent display                        of location so                        users see correct                        in...
RRD Search Funnel                Search > {Refinement} > Results > Details                      Vendor Detail Page        ...
Complete contact                        information for                        vendor  Mechanisms for        NOTE: not all...
A Different Approach to                Categories                Weve separated:                   Items                ...
RRD Project Timeline Overview                Project                                                  Launch, Refinement &...
How You Can Benefit                   Easier for your users to find info                   Easier for your staff to upda...
How You Can Be Involved                   Check out RecycleWhere.org                   Consider switching to the new    ...
RRD Steering Committee Info             City and County                     City of Palo Alto                of San Franci...
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services
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Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services

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This talk was given at the annual California Resource Recovery Association (CRRA) Conference on Monday, August 1 2011.

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Regional Recycling Database Collaboration - Building a better platform for Recycling Information Services

  1. 1. Regional RecyclingDatabase CollaborationBuilding a Better Platform forRecycling Information Services Lawrence Grodeska Internet Communications Coordinator San Francisco Department of the Environment Lawrence.Grodeska@sfgov.org | (415) 355-3791
  2. 2. Whats On Tap  Current State of Recycling Information Services (RIS)  The Regional Recyling Database Collaboration (RRD)  The “Recycle Where?” Tool  How You Can Benefit8/1/2011CRRA 2011RegionalRecyclingDatabaseCollaboration 2
  3. 3. RRD Collaboration Partners8/1/2011CRRA 2011RegionalRecyclingDatabaseCollaboration 17
  4. 4. RRD Collaboration Partners8/1/2011CRRA 2011RegionalRecyclingDatabaseCollaboration 18
  5. 5. RRD Collaboration Partners8/1/2011CRRA 2011RegionalRecyclingDatabaseCollaboration 19
  6. 6. RRD Collaboration Partners8/1/2011CRRA 2011RegionalRecyclingDatabaseCollaboration 20
  7. 7. Project Vision  True regional collaboration  Better tool for less $$ ● Modern search technology  More efficient ● Easier for staff to maintain ● Eliminate duplicate data8/1/2011CRRA 2011  Ignore geopolitical boundariesRegionalRecycling  Empower other agenciesDatabaseCollaboration 21
  8. 8. Project Start  Fall 2010 – Chose vendor via RFP ● Common Knowledge (CommonKnow.com)  January 2011 – Kick-off meeting  Audience & Objectives  Business Requirements8/1/2011CRRA 2011  Data ModelRegionalRecyclingDatabase  Wireframes & DesignCollaboration 22
  9. 9. Audiences for the Tool  Resident, Single Family  Resident, Multi Family  Businesses (Construction & Demo.)  Database Maintenance Staff8/1/2011  English-speaking, Age 22-65CRRA 2011RegionalRecyclingDatabaseCollaboration 23
  10. 10. Priorities for Recycling Information  Low cost/free  Convenience ● Keyword search ● “Sniff” IP address  Relevance  Completeness8/1/2011CRRA 2011  AccuracyRegionalRecyclingDatabaseCollaboration 24
  11. 11. Services & Notifications  Pick-Up (free & not free)  Drop Off (free & not free)  Buyback Center  Reuse  Toxic/HHW8/1/2011CRRA 2011  Bulky Item?RegionalRecyclingDatabaseCollaboration 25
  12. 12. Data Entry Database Agency Websites
  13. 13. RRD Search Funnel Search > {Refinement} > Results > Details Search Widget STEP 1: User enters search term8/1/2011 (zip code is optional)CRRA 2011RegionalRecyclingDatabaseCollaboration 27
  14. 14. RRD Search Funnel Search > {Refinement} > Results > Details Search Results Page STEP 2: If exact match is not found, user is prompted to select one item/material8/1/2011CRRA 2011RegionalRecyclingDatabaseCollaboration 30
  15. 15. Persistent header with option for new search List of possibleitems/materials for which user could be searching Shortcuts to go directly to audience-specific discard information
  16. 16. RRD Search Funnel Search > {Refinement} > Results > Details Item/Material Detail Page STEP 3: Discard options for selected item/material are presented8/1/2011CRRA 2011RegionalRecyclingDatabaseCollaboration 32
  17. 17. Prominent display of location so users see correct information for their locationProminent tabs for Mechanisms fordifferent audiences collecting user so users see feedback andcorrect information allowing users to for their needs share (social, email, etc.) Special alerts and curbside collection noticesList of vendors that accept item, along with service and Option to display info necessary for map of drop-off user to take action locations
  18. 18. RRD Search Funnel Search > {Refinement} > Results > Details Vendor Detail Page STEP 4: If necessary, user may view detailed information for a vendor8/1/2011CRRA 2011RegionalRecyclingDatabaseCollaboration 35
  19. 19. Complete contact information for vendor Mechanisms for NOTE: not all of collecting user this info may be feedback and maintained for a allowing users to given vendor share (social, email, etc.) List of all items accepted by vendor, includingnotice if items arecollected curbside
  20. 20. A Different Approach to Categories Weve separated:  Items  Material Type  Roles (how something gets used) Weve added:8/1/2011  SynonymsCRRA 2011Regional  Related ItemsRecyclingDatabaseCollaboration 37
  21. 21. RRD Project Timeline Overview Project Launch, Refinement & Formulation Phase Development & Testing Deployment Includes: • Discussions with potential partners • Agreements between Includes: Includes: partners • Development • Beta launch • Contract vendor • Data • Continued improvement • Stakeholder • Testing • Wider rollout engagement & initial • Project governance and meetings participation structure • Tool formulation – define functionality & specifications8/1/2011CRRA 2011 We areRegionalRecycling Fall 2011/Winter 2012DatabaseCollaboration here Tool Deployment 38
  22. 22. How You Can Benefit  Easier for your users to find info  Easier for your staff to update data  Cheaper than building your own8/1/2011CRRA 2011  Future upgrades (mobile, API)RegionalRecyclingDatabaseCollaboration 39
  23. 23. How You Can Be Involved  Check out RecycleWhere.org  Consider switching to the new platform for your RIS program  Tell your co-workers about this8/1/2011CRRA 2011 project!RegionalRecyclingDatabaseCollaboration 40
  24. 24. RRD Steering Committee Info City and County City of Palo Alto of San Francisco Clay Reigel Lawrence Grodeska clay.reigel@cityofpaloalto.org lawrence.grodeska@sfgov.org Wendy Hediger wendy.hediger@CityofPaloAlto.org Alameda County Jeff Becera jbecera@stopwaste.org City of San José Emy Mendoza emy.mendoza@sanjoseca.gov Contra Costa County Deidra Dingman Walter Lin deidra.dingman@dcd.cccounty.us8/1/2011 walter.lin@sanjoseca.govCRRA 2011 Kristin McCleeryRegional kristin.mccleery@dcd.cccounty.usRecyclingDatabaseCollaboration 41

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