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Lou’s TABLE OFOVERGENERALIZED Web Analytics User Experience DICHOTOMIES Users intentions and What they Users behaviors (whats motives (why those things analyze happening) happen) Qualitative methods for What methods Quantitative methods to explaining why things they employ determine whats happening happen Helps users achieve goals What theyre Helps the organization meet (expressed as tasks ortrying to achieve goals (expressed as KPI) topics of interest) Uncover patterns and How they use Measure performance (goal- surprises (emergent data driven analysis) analysis) Statistical data ("real" data Descriptive data (in smallWhat kind of data in large volumes, full of volumes, generated in lab they use errors) environment, full of errors)

Published in: Design, Technology, Business
  • You bet; email me at lou@louisrosenfeld.com That said, I'll send you a PDF rather than a PPT...
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  • Hi Lou,

    Another great presentation.

    Is it possible to obtain a PPT copy of this document?

    Ross
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