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Social Media Nightmares

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A presentation for the Williamson County Young Professionals FOCUS Luncheon - April 9, 2014

Published in: Social Media
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Social Media Nightmares

  1. 1. @lougan
  2. 2. Brand
  3. 3. Scott Stratten @unmarketing unmarketing.com
  4. 4. Brand
  5. 5. Social Media
  6. 6. R.L. Stoller rlstollar.wordpress.com
  7. 7. Monitor your social sphere
  8. 8. Know how to respond to negative comments
  9. 9. Be timely with your responses
  10. 10. Be as human as possible
  11. 11. Don’t be sorry. Actually apologize
  12. 12. Absolutely, positively unacceptable
  13. 13. have a Crisis plan in place
  14. 14. be awesome
  15. 15. Questions?
  16. 16. for more louganoutloud.com

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