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  1. 1. LOKESH JINDAL / +91 8130437772 WORK EXPERIENCE I work with clients to provide primary and secondary research within an industry or functional area. Assess industry trends, create reports, prepare forecasts and develop industry/functional models using advanced statistical techniques. I solve organizational problems for client by analyzing requirements, providing valuable market research linked insights and developing tools and processes to aid decision making Accenture, GURGAON, INDIA (consulting-oriented analytics and research firm headquartered in Chicago) Consultant Feb 2015—till date  Assisted a major European telecom triple play player in Identifying potential customer target list for different products(Internet, Cable and Telephony) and offerings using binomial and multinomial logistic regression, hence helping them to cross sell and upsell their products and services more effectively  Assisted a US based electrical wholesale major company in exploring customer dimensions and their complex purchase pattern o Develop a 360 degree view of customers highlighting various high level insights and lay foundation for future analytical models o Strategic micro segments of customers were created to provide insights into different behavioral attributes of customers using K means clustering technique o Unique marketing rules concerning products usage were formed using market basket analysis and converted into reports for usage by sale representatives at the POS ABSOLUTDATA, GURGAON, INDIA (consulting-oriented analytics and research firm headquartered in San Francisco, California) Senior Analyst Apr 2013—Till date • Identified the key attributes of existing and new customers and assisted the sales team in generating the lead list using propensity modeling (Logistic regression) technique o Lead list is generated for different line of businesses (i.e. products) and customers (Government/Public organizations, Large Enterprises, Small and medium businesses etc) o Quarterly revenue topped $14M and margin topped $2M for Public and Large enterprises MU SIGMA, BANGALORE, INDIA (analytics service provider headquartered in Chicago, Illinois) Feb 2011—Mar 2013 Senior Business Analyst • Assisted the store innovation team of a world’s largest retailer In effective store and labor planning o Forecasted the AUR(average unit retail price) using panel data analysis for the Store Innovation team to help them plan their labor hours and wage rates o Developed an AML(anti money laundering) procedures using logistic regression to detect suspicious transactions for the Finance team to help them comply with the prepaid access regulations o Identified statistically significant segments of stores enabling optimal budget allocation for the Store Innovation team (CHAID i.e. a rule based segmentation was performed) o Performed a driver analysis using linear regression to identify the various factors and their respective contributions to the overall increase in shrinkage($134M) o Developed a VBA based tool to automate the monthly process of generating reports, hence reducing and optimizing the process time which was appreciated and awarded by the client o Developed VBA dashboards to provide visibility into number of stores following the staffing guidelines set by the workforce planning team • Engagements with the BI team of a major technology provider for predictive and exploratory data analytics o Defined relevant variables (usage/spend/behavioral) and hypothesizing on the driver of churn o Profile existing customers based on their demographics to understand the drivers of spend ERICSSON, NOIDA, INDIA (telecommunication equipment and related services provider headquartered in Stockholm, Sweden) Configuration Management Engineer May 2010—Dec 2010 My work revolved around updating and upgrading the network of a major telecommunication services provider in India • Software Updates of both SS and BSS nodes for Customers like Bharti Cellular Ltd, Vietnam • Taken effective part in several CP and AP related activities • Involved in regular activities of Software Configuration Management KPMG, BANGALORE, INDIA (audit, tax and advisory services provider headquartered in Amstelveen, Netherlands) Governance, Risk & Compliance Services (Trainee Nov 2009 – Jan 2010 • Implementation of the Revenue Assurance function at Aircel in four business circles • Executed reconciliation procedures, identified risk areas and revenue leakages across different business functions • Worked towards optimizing current business practices and mitigating risk SKILLS • Statistics tools: SAS, SPSS, Excel, R
  2. 2. • Languages: Base SAS, SQL, Excel VBA • Databases: MS-Access, Teradata EDUCATION R.V. COLLEGE OF ENGINEERING, BANGALORE, INDIA 2005-2009 Bachelor of Engineering (Telecommunication) 70.00% KENDRIYA VIDYALAYA No 1, VASCO-DA-GAMA, GOA, INDIA 2005 AISSCE, Class XII 80.60% S.D.K.L. D.A.V. CENTENARY PUBLIC SCHOOL, MANSA, PUNJAB, INDIA 2003 AISSE, Class X 76.66% ADDITIONAL INFORMATION • Chief student head for the National Level Inter Collegiate Techno Cultural Fest CONNECT ’08, RVCE • One of the protagonist in the play entitled THE MOCK COURT which was broadcast nationally on Television and Radio in 2004 • Part of Under-14 team at Zonal Level and District Level Cricket Tournaments • Personal: Born 6 Nov, 1987; Marital Status: Single