A case study on Justice and Public Safety - Transforming through technology at the CPS by Logica
PUBLIC SECTORJustice and Public SafetyTransforming through technology at the CPS Justice and security for all About CPS The ability to focus on casework leads to more effective prosecutions, improved performance“At the heart of The Crown Prosecution Service (CPS) deals with and more accurate management information – enabling better use of CPS resources, improvedthis progress over one million prosecution and pre-charge decision cases. Witnesses and victims are vital staff morale and ultimately improved publicwill be the CPS/ to successful prosecutions, therefore it has confidence in the CPS and the wider criminal justice system. On the surface it was anLogica COMPASS an objective to improvethe judicial system. promote confidence in services to them and electronic case management system (CMS),contract but scratch below that and you see a genuine partnership between two organisations that aredelivering all on a journey together. WhAt the CPS neededof the CPS It is this partnership that led COMPASS to beinformation The relationship began in 2001 when the CPS described as a shining example of best practice decided to improve its handling of cases byrequirements using reliance on the physical file. Historically, IT in government. “The history of computing is littered with examples of solutions looking forfrom charging to everything has been largely paper-based. a problem. This requires business managers This meant that to conduct a successful case,prosecuting, from not only did you need the right people in the to be very focused on the business case and subsequent benefits realisation of any project,case preparation right place at the right time, but also all the as, for example, has been successfully achieved paperwork and other evidential material. Missingto working from information or a key witness not attending by the Crown Prosecution Service’s COMPASS case management programme.” said Ianhome. This, court could lead to unnecessary adjournments Watmore, formerly Government CIO, October which introduced costly delays and underminedin anyone’s confidence in the justice system. 2005.judgement, is a The scale of change required meant both thattransformation the CPS itself would need to change significantlyof profound and also that major steps were needed to improve information sharing between criminalproportion and justice agencies, mainly the police, CPS andwill go a long courts. The CPS therefore required a partner able to support the technology and businessway to delivering aspects of this major transformation. The CPSthe CJS that the selectedand the as its strategic technology partner Logica COMPASS programme waspublic require.” born.David Jones COMPASS provides the necessary tools toChief Information Officer allow CPS staff to spend more time on essentialCPS tasks and less time on routine administration.