PUBLIC SECTORJustice and Public SafetyTransforming through technology at the CPS                                          ...
the ChAllenge                                                          has given them information such as outstanding     ...
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A case study on Justice and Public Safety - Transforming through technology at the CPS by Logica


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A case study on Justice and Public Safety - Transforming through technology at the CPS by Logica

  1. 1. PUBLIC SECTORJustice and Public SafetyTransforming through technology at the CPS Justice and security for all About CPS The ability to focus on casework leads to more effective prosecutions, improved performance“At the heart of The Crown Prosecution Service (CPS) deals with and more accurate management information – enabling better use of CPS resources, improvedthis progress over one million prosecution and pre-charge decision cases. Witnesses and victims are vital staff morale and ultimately improved publicwill be the CPS/ to successful prosecutions, therefore it has confidence in the CPS and the wider criminal justice system. On the surface it was anLogica COMPASS an objective to improvethe judicial system. promote confidence in services to them and electronic case management system (CMS),contract but scratch below that and you see a genuine partnership between two organisations that aredelivering all on a journey together. WhAt the CPS neededof the CPS It is this partnership that led COMPASS to beinformation The relationship began in 2001 when the CPS described as a shining example of best practice decided to improve its handling of cases byrequirements using reliance on the physical file. Historically, IT in government. “The history of computing is littered with examples of solutions looking forfrom charging to everything has been largely paper-based. a problem. This requires business managers This meant that to conduct a successful case,prosecuting, from not only did you need the right people in the to be very focused on the business case and subsequent benefits realisation of any project,case preparation right place at the right time, but also all the as, for example, has been successfully achieved paperwork and other evidential material. Missingto working from information or a key witness not attending by the Crown Prosecution Service’s COMPASS case management programme.” said Ianhome. This, court could lead to unnecessary adjournments Watmore, formerly Government CIO, October which introduced costly delays and underminedin anyone’s confidence in the justice system. 2005.judgement, is a The scale of change required meant both thattransformation the CPS itself would need to change significantlyof profound and also that major steps were needed to improve information sharing between criminalproportion and justice agencies, mainly the police, CPS andwill go a long courts. The CPS therefore required a partner able to support the technology and businessway to delivering aspects of this major transformation. The CPSthe CJS that the selectedand the as its strategic technology partner Logica COMPASS programme waspublic require.” born.David Jones COMPASS provides the necessary tools toChief Information Officer allow CPS staff to spend more time on essentialCPS tasks and less time on routine administration.
  2. 2. the ChAllenge has given them information such as outstanding warrants or cases underway in other places, As with most partners who are on a journey, which has been critical when opposing bail the CPS landscape has changed along the applications. This has ensured that potentially way. Major legislative changes have come into dangerous defendants or indeed those with a force, particularly the 2004 extension of CPS track record of absconding were not released on responsibilities at the pre-charge phase. Then in bail. 2008 a structural change formalised the regional Groups, allowing economies of scale to be Together, we have met every milestone right made and more complex casework to be better on time. But we don’t stop there, and every resourced. The CPS has been a leading agent single year we strive to improve to deliver better in the ongoing quest for joined-up justice within service. But actually, the bigger success story the wider criminal justice system. Electronic has been the transformation we have enabled information sharing between criminal justice through our partnership – truly modernising agencies and with defence representatives lays criminal justice. the foundation for the shift away from paper and David Jones, CIO at CPS says, “In 2009 the to digital prosecutions. CPS extended its contract with Logica not only because the deal was cost effective but because the trust and confidence in the partnership was our AnSWer deeply embedded in both Logica and the CPS. When the decision to extend was made this The way that the partnership with Logica strong relationship was an equal partner with works means the CPS is supported through the traditional hard factors of performance, time the changes the organisation undergoes. We and cost.” work closely with the CPS to make best use of its investments and to map out how the “Together we went forward with a reasonable evolving business can harness technology. We view of how a digital CPS may emerge bring ideas to the table, collectively explore but without a firm user requirement. That their potential and select the best ones to take courage - on both sides - is now paying huge forward based on delivery of benefits. dividends and by April 2012 the Government fully anticipates declaring the Criminal Justice COMPASS began with a focus on a new national System as digital.” electronic case management system and has become a journey of transformation supported by modern information and communications technology. We are helping the CPS to embrace WhY logiCA? mobility without compromising security, through We have a flexible, collaborative culture. Our use of handheld devices and encrypted laptops. innovative, practical solutions are tailored to We’ve been helping them to join up justice with client needs. We work closely with public sector police systems and provision of tools to support agencies and are one of the leading IT and joint witness care. Working through technology business services suppliers to the Government/ alliances, we continue to maintain modern IT public sector. and telephony. A SuCCeSS StorY There are many examples of how the COMPASS CMS has helped the CPS develop better working practices and assisted in dealing with particular cases where issues arise. For instance, access to CMS using either a secure terminal or a 3G laptop has allowed prosecutors to find the most up to date information while in court that had not yet found its way into the physical file. Prosecutors have reported cases where CMST: +44 (0) 207 637 9111 Logica is a business and technology service company, employing 41,000 people. It provides business consulting, systems integration andE: outsourcing to clients around the world, including many of Europe’s largest businesses. Logica creates value for clients by successfully integrating people, business and technology. It is committed to long term collaboration, applying insight to create innovative answers to clients’ business needs. Logica is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE: LOG; Euronext: LOG). More information is available at The company is a public company incorporated and domiciled in the UK. The address of its registered office is 250 Brook Drive, Green Park, Reading RG2 6UA, United Kingdom.CODE 083 0711 Copyright © 2011 Logica