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Obstacles to innovation: How to Plan for a Future with Roadblocks

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Discusses roadblocks to consider when undertaking a new project and how to prepare for barriers that might jeopardize the success, and engage the audience in discussion of challenges they have faced in trying to innovate and creative solutions to work around them.

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Obstacles to innovation: How to Plan for a Future with Roadblocks

  1. 1. Obstacles to Innovation: How to Plan for a Future with Roadblocks Breanne Crumpton GSK Library Fellow North Carolina Museum of Art Dilbert by Scott Adam
  2. 2. Personal Roadblocks Things to consider: • Finding time • Looking to “perfect” the idea upfront • Reluctance to ask others for help • Fear of failure
  3. 3. Personal Roadblocks Things to consider: • Finding time • Looking to “perfect” the idea upfront • Reluctance to ask others for help • Fear of failure
  4. 4. Is Failure Bad? Things to Consider: • A learning opportunity (gaps and values) • Covering up mistakes can have long term consequences Failure is NECESSARY for innovation. Gifbin, Grabbed from: http://gifb.in/UqbV
  5. 5. Barriers to Innovation
  6. 6. Scarcity of Resources Overworked Staff: • Who all needs to be involved in your project? • How will you encourage them to put aside time to help with your initiative?
  7. 7. Scarcity of Resources Things to Consider • Layout a clearly defined vision • Personalize tasks to the individual • Help evaluate and schedule workload • Use meeting times wisely
  8. 8. Scarcity of Resources Budget Shortage: • Where will the money for the project come from? • What are the library’s current spending priorities?
  9. 9. Scarcity of Resources Things to Consider: • Look at building partnerships with internally or externally • Engage in development activities
  10. 10. Communication • Who all needs to be involved in the communications? • Are their potential turfs or areas your project might encroach on? • Will you need to share resources with other departments? • How is your team communicating?
  11. 11. Communication Things to Consider: • Mode of communication • Understanding terminology barriers • Empathize and be a good listener • Body language Iguanamouth, http://lizardshuffle.tumblr.com/
  12. 12. Lack of Technological Infrastructure • What technology is required to implement your idea? • Will training be needed for staff? • Will patrons needs to be trained?
  13. 13. Lack of Technological Infrastructure Things to Consider: • The digital divide still exists • Evaluation of adaption by staff and users • Partnerships to acquire technology support
  14. 14. Resistance to Change Reasons for Resistance: • Fear of the unknown • Mistrust • Loss of job security/control • Bad timing • Individual predisposition to change
  15. 15. Resistance to Change Things to Consider: • Understand the nature of the resistance • Who all will the change impact and how? • Have a clear vision with a schedule on when to affect what changes
  16. 16. Patrons and Library Users • Who is the end user of your innovation? • How will the innovation impact your user groups? • Will you innovation meet a user need or fill a gap in user service? • How will your users react to the change?
  17. 17. Patrons and Library Users Things to Consider: • Surveys or focus groups • User experience testing • Consider community partners
  18. 18. Institutional Culture • How does your institution handle change? Is it encouraged? Or is there an aversion to risk? • Are the practiced values different from the advocated ones?
  19. 19. Institutional Culture Things to consider: • What is institutional culture? • People are likely to change only if they see the change as easy, rewarding, and normal.
  20. 20. Resources to Always Keep in Mind When Planning Your Idea • Library/Institution’s Strategic Plan • Library’s Budget and Spending Priorities • Organizational Chart • Risk Management Chart
  21. 21. Risk Management Examples of Risk: • Financial • Technical • People • Access • Migration of formats
  22. 22. Iowa State University, Center for Industrial Research and Service (CIRAS), found at: http://www.ciras.iastate.edu/innovation/
  23. 23. Iowa State University, Center for Industrial Research and Service (CIRAS), found at: http://www.ciras.iastate.edu/innovation/ Symptoms of Breakdown: • Lack of clarity of need or problem • Lack of ideas • Low management or employee support Potential Solutions: • Concept refinement training • Customer and market research • Technology research
  24. 24. Iowa State University, Center for Industrial Research and Service (CIRAS), found at: http://www.ciras.iastate.edu/innovation/ Symptoms of Breakdown: • Under-resourced projects • “Flavor of the Month” • Unclear “why” we are considering concept Potential Solutions: • Customer and market research • Technology research • Financial analysis • Competitive analysis
  25. 25. Iowa State University, Center for Industrial Research and Service (CIRAS), found at: http://www.ciras.iastate.edu/innovation/ Symptoms of Breakdown: • High costs • Long development cycles • Solutions don’t satisfy needs • Poor team morale/motivation Potential Solutions: • Project management planning • Prototyping • Simulation and modeling • Failure mode analysis
  26. 26. Iowa State University, Center for Industrial Research and Service (CIRAS), found at: http://www.ciras.iastate.edu/innovation/ Symptoms of Breakdown: • High costs • Quality problems • Solutions don’t satisfy needs • Team confusion Potential Solutions: • Postmortem analysis • Collect customer feedback
  27. 27. https://betaclassroom.wordpress.com/tag/learning-cycle/
  28. 28. Key Takeaways • Think ahead and research potential barriers, risk, or resistance • Know your institution, your peers, and your users • Keep open communication channels on what the innovation is and why it is happening • Partnering with others can lead to more resources, buy-in, and strengthen the idea DON’T BE AFRAID TO FAIL!
  29. 29. Usually attributed to Gartner Group, Received from: http://navfund.com/blog/is-crowdfunding-a-boon-or-a-disaster
  30. 30. Breanne Crumpton GSK Library Fellow North Carolina Museum of Art becrumpton@gmail.com THANK YOU!

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