Mutley greenbank anti social behaviour project


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Mutley greenbank anti social behaviour project

  1. 1. Mutley Greenbank Anti Social Behaviour Project Mark Rich, Partnership Co-ordinator Plymouth City Council
  2. 2. Background <ul><li>Results of the Plymouth Place Survey highlighted people were dissatisfied with the way services were delivered. </li></ul><ul><li>Neighbourhood working model highlighted a need to improve customer satisfaction and confidence by reducing incidents of antisocial behaviour, graffiti, fly tipping and drug misuse. </li></ul><ul><li>This informed the need for a multi agency pilot project to share data on one neighbourhood that would help address Anti Social Behaviour (ASB) problems. </li></ul>
  3. 3. The Neighbourhood <ul><li>Project focuses on the Mutley Greenbank close to Plymouth </li></ul><ul><li>City Centre: </li></ul><ul><li>Population 18,844 and approx 8,100 households </li></ul><ul><li>Higher number of 20 to 24 year olds compared to city average accounting for over 31% of the population </li></ul><ul><li>Very busy evening and night time economy </li></ul><ul><li>The main housing type - flats which constitute 51% of the housing stock </li></ul><ul><li>Plymouth University located within neighbourhood </li></ul>
  4. 4. The Approach <ul><li>Steering Group formed to share data and manage the project. </li></ul><ul><li>This involved a range of stakeholders including: </li></ul><ul><li>Police </li></ul><ul><li>Environmental Services (Waste Management Team) </li></ul><ul><li>Anti Social Behaviour Unit </li></ul><ul><li>Public Protection Unit </li></ul><ul><li>Plymouth University </li></ul><ul><li>Students Union </li></ul><ul><li>Community Safety Partnership </li></ul><ul><li>Youth Services </li></ul>
  5. 5. Process <ul><li>Step 1 Review existing data e.g. Criminal Damage, ASB incidents, </li></ul><ul><li>parking incidents and waste collection reported from enforcement </li></ul><ul><li>teams. </li></ul><ul><li>Step 2 October 2010 - 1st Survey to consult and map anti social </li></ul><ul><li>behaviour issues through postcode information and comparison with </li></ul><ul><li>customer profile information. </li></ul><ul><li>Step 3 Design a series of targeted interventions to help address what </li></ul><ul><li>the survey information has highlighted and begin delivery. </li></ul><ul><li>Step 4 March 2011- 2nd Survey to gauge the impact of the </li></ul><ul><li>measures taken. </li></ul>
  6. 6. Engagement <ul><li>Key principle to provide as much opportunity for residents to get </li></ul><ul><li>involved and input into the project as possible: </li></ul><ul><li>2 surveys involving community volunteers </li></ul><ul><li>2 exhibitions in community venues to promote the findings of </li></ul><ul><li>the survey and gather feedback </li></ul><ul><li>A project update leaflet produced and sent to every household </li></ul><ul><li>Website link </li></ul><ul><li>Promotion of Plymouth On A Map a map-based website link that also allows reporting of problems geographically into the Council http:// </li></ul><ul><li>Promote neighbourhood meetings and priority setting </li></ul>
  7. 7. Ist Survey <ul><li>Door to door engagement with support from community, </li></ul><ul><li>University and Council volunteers. 923 respondents – </li></ul><ul><li>Key findings from the 1 st Survey </li></ul>
  8. 8. Targeting <ul><li>Third party data analysis of response to survey questions uploaded </li></ul><ul><li>onto software reporting tool. This allowed interpretation in a range of </li></ul><ul><li>formats including ‘heat map’ to help target interventions </li></ul><ul><li>geographically. </li></ul><ul><li>The map above shows the density of respondents who considered rubbish and litter lying about a very or </li></ul><ul><li>fairly big problem </li></ul>
  9. 9. Interventions - Rowdy Behaviour <ul><li>Undertaking ‘Nights of Action’ in and around night time economy area to target all forms of alcohol related Anti-Social Behaviour, littering and Criminal Damage. </li></ul><ul><li>Introducing a Designated Public Place Order (DPPO) in a local park to enable the Police to deal with drinkers who currently gather in the park on a daily basis. </li></ul><ul><li>Using the information to help Council Licensing Committee make decisions about future Licensing Applications in the area. </li></ul>
  10. 10. Interventions - Litter <ul><li>I nstalling larger and more visible litter bins at strategic points </li></ul><ul><li>Looking at better ways to communicate with students such as using social media and student radio e.g. around waste collection days and tennent/landlord responsibilities </li></ul><ul><li>Looking at enforcement measures such as banning the distribution of free printed materials in certain parts of the neighbourhood </li></ul><ul><li>Regular inspection of licensed premises to ensure they are complying with the terms of their licenses and conforming to other regulations such as their Commercial Waste and Fire Safety. </li></ul>
  11. 11. Challenges/What We Would Do Differently <ul><li>Greater timeframe between the 1st and 2nd surveys to allow for </li></ul><ul><li>interventions to be delivered. </li></ul><ul><li>Clarify at an early stage any additional statutory consents, consultation and evidence gathering required in relation to interventions to avoid slippage and understand feasibility. </li></ul><ul><li>Initial clarification and differentiation between household and postcode level data important otherwise can limit the ability to compare with customer profiling </li></ul><ul><li>Insufficient corporate/organisational ‘buy in’ to enable use of model to design and deliver services more widely – risk still seen as a stand alone project. </li></ul>
  12. 12. Follow Up Information <ul><li>Contact details: </li></ul><ul><li>Mark Rich </li></ul><ul><li>Partnership Co-ordinator </li></ul><ul><li>Plymouth 2020 Partnership </li></ul><ul><li>[email_address] </li></ul><ul><li>01752 304002 </li></ul>